Audio - Yamaha RX-A3020 Owner's Manual

Audio

Problem
No sound.
The volume cannot be increased.
No sound is coming from a specific speaker.
No sound is coming from the surround back
speaker.
No sound is coming from the subwoofer.
No sound from the playback device (connected to
the unit with HDMI).
Cause
Another input source is selected.
Signals that the unit cannot reproduce are being input.
The cable connecting the unit and playback device is defective.
The maximum volume is set.
A device connected to the output jacks of the unit is not turned on. Turn on all devices connected to the output jacks of the unit.
The playback source does not contain a signal for the channel.
The currently selected sound program/decoder does not use the
speaker.
Audio output of the speaker is disabled.
The volume of the speaker is set too low.
The speaker cable connecting the unit and the speaker is
defective.
The speaker is malfunctioning.
The extended surround is disabled.
The playback source does not contain LFE or low-frequency
signals.
Subwoofer output is disabled.
The volume of the subwoofer is too low.
The subwoofer has been turned off by its auto-standby function.
The TV does not support HDCP (High-bandwidth Digital Content
Protection).
The unit is set not to output audio input through HDMI jacks from
the SPEAKERS terminals.
The number of devices connected to the HDMI OUT jack exceeds
the limit.
Remedy
Select an appropriate input source with the input selection keys.
Some digital audio formats cannot be played back on the unit. To check the audio
format of the input signal, use "Audio Signal" in the "Information" menu (p.131).
If there is no problem with the connection, replace with another cable.
Use "Max Volume" in the "Setup" menu to adjust the maximum volume (p.118).
To check it, use "Audio Signal" in the "Information" menu (p.131).
To check it, use "Test Tone" in the "Setup" menu (p.117).
Perform "Auto Setup" (p.50) or use "Configuration" in the "Setup" menu to change
the speaker settings (p.115).
Perform "Auto Setup" (p.50) or use "Level" in the "Setup" menu to adjust the
speaker volume (p.117).
If there is no problem with the connection, replace with another speaker cable.
To check it, replace with another speaker. If the problem persists, the unit may be
malfunctioning.
Use "Extended Surround" in the "Option" menu to select a decoder to be used
(p.100).
To check it, set "Extra Bass" in the "Setup" menu to "On", in order to output the
front channel low-frequency components from the subwoofer (p.116).
Perform "Auto Setup" (p.50) or set "Subwoofer 1" or "Subwoofer 2" in the "Setup"
menu to "Use" (p.116).
Adjust the volume on the subwoofer.
Disable the auto-standby function of the subwoofer or adjust its sensitivity level.
Refer to the instruction manuals for the TV and check the TV's specifications.
In "Audio Output" in the "Setup" menu, set "Amp" to "On" (p.122).
Disconnect some of the HDMI devices.
APPENDIX ➤ Troubleshooting
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