ZyXEL Communications P-2812HNU-51c User Manual page 309

Make sure you are using the correct IP address.
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• The default IP address is https://192.168.1.1.
• If you changed the IP address
address.
• If you changed the IP address and have forgotten it, see the troubleshooting
suggestions for
Check the hardware connections, and make sure the LEDs are behaving as
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expected. See the Quick Start Guide.
Make sure your Internet browser does not block pop-up windows and has
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JavaScripts and Java enabled. See
Reset the device to its factory defaults, and try to access the P-2812HNU-51c with
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the default IP address. See
If the problem continues, contact the network administrator or vendor, or try one
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of the advanced suggestions.
Advanced Suggestions
• If your computer is connected to the WAN port or is connected wirelessly, use a
computer that is connected to an ETHERNET port.
• Try to access the P-2812HNU-51c using another service, such as Telnet. If you
can access the P-2812HNU-51c, check the remote management settings and
firewall rules to find out why the P-2812HNU-51c does not respond to HTTPS.
I can see the Login screen, but I cannot log in to the P-2812HNU-51c.
Make sure you have entered the user name and password correctly. The default
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admin user name is admin and default admin password is 1234. The default user
name is user and the default user password is user. These fields are case-
sensitive, so make sure [Caps Lock] is not on.
Turn the P-2812HNU-51c off and on.
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If this does not work, you have to reset the device to its factory defaults. See
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Section 26.1 on page
I cannot Telnet to the P-2812HNU-51c.
P-2812HNU-51c User's Guide
(Section on page
I forgot the IP address for the P-2812HNU-51c.
Appendix C on page
Section 1.6 on page
307.
Chapter 26 Troubleshooting
124), use the new IP
367.
27.
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