Table of Contents
Advertisement
Technical Information
Troubleshooting Guide
Symptom
Fixture does not light up
The wrong LEDs light up
when using DMX
The wrong LEDs light up
when using DMX
Circuit breaker/fuse
keeps tripping/blowing
Unit does not power up
Unit does not respond to
wired DMX or responds
erratically
-20-
Cause(s)
Dimmer fader set to "0"
All color faders set to "0"
All colors in STATIC are set to "0"
No power
Faulty internal power supply
Faulty main control board
Wrong personality
Wrong DMX address
Wrong personality
Wrong DMX address
Excessive circuit load
Short circuit along the power wires
No power
Loose or damaged power cord
Faulty internal power supply
Wrong DMX addressing
Damaged DMX cables
Wrong polarity on the controller
Loose DMX cables
Non DMX cables
Bouncing signals
Long cable / low level signal
Too many units
Interference from AC wires
Faulty Display/Main/DMX interface board
If you still experience technical problems after trying the above solutions or if you
need to send the unit for repair, contact CHAUVET® Technical Support.
Action(s)
Increase the value of the dimmer channel
Increase the value of the color channels
Increase the values of the colors
Verify external power circuit and wiring
Send unit for repair
Change the personality
Change the DMX address
Change the personality
Change the DMX address
Reduce total load placed on the electrical circuit
Check electrical wiring
Check for voltage on outlet
Check power cord
Send unit for repair
Check unit addressing
Check DMX cables
Check polarity switch settings on the controller
Check cable connections
Use only DMX compatible cables
Install terminator as suggested
Install an optically coupled DMX splitter before a
long section of cable or right after the unit with
the strong signal
Install an optically coupled DMX splitter after unit
#32
Keep DMX cables separated from power cables
or fluorescent/black lights
Send unit for repair
COLORado™ Zoom Tour User Manual Rev. 07
Advertisement
Table of Contents
