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Troubleshooting Guide
Symptom
Cause(s)
•
General low light intensity
•
•
A single LED (Red,
Green, Blue or White),
•
does not illuminate
•
A group LEDs (Red,
•
Green, Blue or White),
does not illuminate
•
•
None of the LEDs are
•
illuminating
•
•
Breaker/Fuse keeps
blowing
•
•
•
Fixture does not power up
•
•
•
•
•
Fixture does not respond
to DMX
•
•
•
•
•
•
DMX signal problems
•
•
If you still experience technical problems after trying the above solutions, contact
CHAUVET® Technical Support.
COLORado™ 1 Tour User Manual Rev. 01h
Dirty lens assembly
Misaligned lens assembly
Faulty LED
Faulty LED board
Faulty LED
Faulty LED board
Faulty LED driver
Faulty LED PCB
Faulty LED Driver PCB
Faulty main PCB
Excessive circuit load
Short circuit along the power wires
No power
Loose or damaged power cord
Blown internal fuse
Faulty internal power supply
Wrong DMX addressing
Damaged DMX cables
Wrong polarity on the controller
Loose DMX cables
Faulty DMX interface
Faulty Main PCB
Non DMX cables
Bouncing signals
Long cable / low level signal
Too many fixtures
Interference from AC wires
Technical Information
Action(s)
•
Clean the fixture regularly
•
Install lens assembly properly
•
Replace the LED board
•
Replace the LED board
•
Replace the LED board
•
Replace the LED board
•
Replace the LED driver board
•
Replace the LED board
•
Replace the LED driver board
•
Replace the Display / Main board
•
Check total load placed on the electrical circuit
•
Check for a short in the electrical wiring
•
Check for power on power outlet
•
Check power cord
•
Replace internal fuse
•
Replace internal power supply
•
Check Control Panel and unit addressing
•
Check DMX cables
•
Check polarity switch settings on the controller
•
Check cable connections
•
Replace Main PCB
•
Replace Main PCB
•
Use only DMX compatible cables
•
Install terminator as suggested
•
Install an optically coupled DMX splitter right
after fixture with strong signal
•
Install an optically coupled DMX splitter after
unit #32
•
Keep DMX cables separated from power
cables or black lights
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