Troubleshooting Guide - Chauvet Q-WASH 260-LED User Manual

Technical Information

Troubleshooting Guide

Symptom
Product is on
LEDs are off
Product and LEDs are on
Head fan is off
Pan movement problem
Tilt movement problem
Circuit breaker/fuse
keeps tripping/blowing
Product does not power
up
Product does not respond
to wired DMX or
responds erratically
-20-
Cause(s)
Product defaulted
Faulty LED board
Faulty LED Driver board
Faulty LED Control board
Faulty Display board
Faulty head fan
Faulty sensor or wiring
Faulty sensor
Faulty pan belt
Faulty pan motor
Faulty Display board
Faulty tilt sensor
Faulty tilt belt
Faulty tilt motor
Faulty Display board
Excessive circuit load
Short circuit along the power wires
No power
Loose or damaged power cord
Blown fuse
Faulty internal power supply
Wrong DMX addressing
Damaged DMX cables
Wrong polarity on the controller
Loose DMX cables
Non DMX cables
Bouncing signals
Long cable / low level signal
Too many products
Interference from AC wires
Faulty Display board
If you still experience technical problems after trying the above solutions or if you
need to send the unit for repair, contact CHAUVET® Technical Support.
Action(s)
Configure product's parameters
Send unit for repair
Send unit for repair
Send unit for repair
Send unit for repair
Send unit for repair
Send unit for repair
Send unit for repair
Send unit for repair
Send unit for repair
Send unit for repair
Send unit for repair
Reduce total load placed on the electrical circuit
Check electrical wiring
Check for voltage on outlet
Check power cord
Replace fuse
Send unit for repair
Check unit addressing
Check DMX cables
Check polarity switch settings on the controller
Check cable connections
Use only DMX compatible cables
Install terminator as suggested
Install an optically coupled DMX splitter before a
long section of cable or right after the product
with the strong signal
Install an optically coupled DMX splitter after unit
#32
Keep DMX cables separated from power cables
or fluorescent/black lights
Send unit for repair
Q-Wash 260-LED User Manual Rev. 05