Troubleshooting Guide - Chauvet COLORado 1-tri tour User Manual

Troubleshooting Guide

Symptom
General low light intensity
A single tri color LED
does not illuminate
A group of tri-color LEDs
does not illuminate
None of the LEDs are
illuminating
Breaker/Fuse keeps
blowing
Fixture does not power up
Fixture does not respond
to DMX
DMX signal problems
COLORado™ 1-Tri Tour User Manual Rev. 01j
Cause(s)
· Dirty lens assembly
· Misaligned lens assembly
· Faulty LED
· Faulty LED board
· Faulty LED
· Faulty LED board
· Faulty LED driver
· Faulty LED PCB
· Faulty LED Driver PCB
· Faulty main PCB
· Excessive circuit load
· Short circuit along the power wires
· No power
· Loose or damaged power cord
· Blown internal fuse
· Faulty internal power supply
· Wrong DMX addressing
· Damaged DMX cables
· Wrong polarity on the controller
· Loose DMX cables
· Faulty DMX interface
· Faulty Main PCB
· Non DMX cables
· Bouncing signals
· Long cable / low level signal
· Too many fixtures
· Interference from AC wires
If you still experience technical problems after trying the above solutions, contact
CHAUVET® Technical Support.
Technical Information
Action(s)
· Clean the fixture regularly
· Install lens assembly properly
· Replace the LED board
· Replace the LED board
· Replace the LED board
· Replace the LED board
· Replace the LED driver board
· Replace the LED board
· Replace the LED driver board
· Replace the Display / Main board
· Check total load placed on the electrical circuit
· Check for a short in the electrical wiring
· Check for power on power outlet
· Check power cord
· Replace internal fuse
· Replace internal power supply
· Check Control Panel and unit addressing
· Check DMX cables
· Check polarity switch settings on the controller
· Check cable connections
· Replace Main PCB
· Replace Main PCB
· Use only DMX compatible cables
· Install terminator as suggested
· Install an optically coupled DMX splitter right
after fixture with strong signal
· Install an optically coupled DMX splitter after
unit #32
· Keep DMX cables separated from power cables
or black lights
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