Troubleshooting Guide - Chauvet COLORado 2 Tour User Manual

Troubleshooting Guide

Symptom
General low light intensity
A single LED (Red,
Green, Blue, or White),
does not illuminate
A group LEDs (Red,
Green, Blue, or White),
does not illuminate
None of the LEDs are
illuminating
Breaker/Fuse keeps
blowing
Fixture does not power up
Fixture does not respond
to DMX
DMX signal problems
COLORado™ 2 Tour User Manual Rev. 02b
Cause(s)
• Dirty lens assembly
• Misaligned lens assembly
• Faulty LED
• Faulty LED board
• Faulty LED
• Faulty LED board
• Faulty LED driver
• Faulty LED PCB
• Faulty LED Driver PCB
• Faulty main PCB
• Excessive circuit load
• Short circuit along the power wires
• No power
• Loose or damaged power cord
• Blown internal fuse
• Faulty internal power supply
• Wrong DMX addressing
• Damaged DMX cables
• Wrong polarity on the controller
• Loose DMX cables
• Faulty DMX interface
• Faulty Main PCB
• Non DMX cables
• Bouncing signals
• Long cable / low level signal
• Too many fixtures
• Interference from AC wires
If you still experience technical problems after trying the above solutions, contact
CHAUVET® Technical Support.
Technical Information
Action(s)
• Clean the fixture regularly
• Install lens assembly properly
• Replace the LED board
• Replace the LED board
• Replace the LED board
• Replace the LED board
• Replace the LED driver board
• Replace the LED board
• Replace the LED driver board
• Replace the Display / Main board
• Check total load placed on the electrical circuit
• Check for a short in the electrical wiring
• Check for power on power outlet
• Check power cord
• Replace internal fuse (2 A, 250 V)
• Replace internal power supply
• Check Control Panel and unit addressing
• Check DMX cables
• Check polarity switch settings on the controller
• Check cable connections
• Replace Main PCB
• Replace Main PCB
• Use only DMX compatible cables
• Install terminator as suggested
• Install an optically coupled DMX splitter right
after fixture with strong signal
• Install an optically coupled DMX splitter after
unit #32
• Keep DMX cables separated from power cables
or black lights
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