Document Fails To Print - Xerox WorkCentre 7220 User Manual

Document Fails to Print

Probable Causes
Selected tray has wrong paper size loaded.
Selected paper type or color is not available.
Incorrect network settings.
The way the printer was installed on the
network could be an issue.
Application and print driver have conflicting
tray selections.
Solutions
To view the Job Status for a failed print on the touch screen:
1. At the printer control panel, press the Job Status button.
2. Find the failed print job in the list.
3. Note the status of the failed print job, such as Held: Resources
Required.
4. For details, touch the print job, then touch Details.
5. Note the Tray number listed under Resources and the status of
the selected tray.
6. Load the correct size paper in the tray or select another tray.
To view the Job Status for a failed print on the touch screen:
1. At the printer control panel, press the Job Status button.
2. Find the failed print job in the list.
3. Note the status of the failed print job, such as Held: Resources
Required.
4. For details, touch the print job, then touch Details.
5. Note the Tray number listed under Resources and the status of
the selected tray.
6. Load the correct paper type or color in the tray, or select another
tray.
To reset network settings:
1. At the printer control panel, press the Machine Status button.
2. Touch Tools > Network Settings > TCP/IP Settings.
Note: If this feature does not appear, log in as a system
administrator. For details, see
Administrator at the Control Panel
3. Touch Reset Defaults.
• Ensure that the printer is connected to the network.
• Determine if a print spooler or a computer sharing the printer is
buffering all print jobs and then spooling them to the printer.
Spooling can slow print speeds.
• To test the printer, print an information page, such as a demo
page. If the page prints, you could have a network or printer
installation issue. For help, contact the system administrator.
For details, see Document Prints from Wrong Tray
WorkCentre 7220/7225 Multifunction Printer
Troubleshooting
Logging In as the System
on page 32.
on page 192.
User Guide
191