Routine Maintenance ................................................................................................................................................ 177
Replacing Staple Cartridges ............................................................................................................................ 177
Billing and Usage Information .............................................................................................................................. 183
Ordering Supplies ........................................................................................................................................................ 184
Locating the Serial Number ............................................................................................................................ 184
Consumables ........................................................................................................................................................ 184
Routine Maintenance Items ........................................................................................................................... 184
Other Supplies ...................................................................................................................................................... 184
When to Order Supplies .................................................................................................................................... 185
Viewing Printer Supply Status ........................................................................................................................ 185
Recycling Supplies ............................................................................................................................................... 185
Moving the Printer ...................................................................................................................................................... 186
10
General Troubleshooting ......................................................................................................................................... 188
Printer Has Two Power Switches ................................................................................................................... 188
Restarting the Printer ........................................................................................................................................ 189
Printer Does Not Turn On ................................................................................................................................. 189
Printing Takes Too Long ................................................................................................................................... 190
Document Fails to Print .................................................................................................................................... 191
Date and Time Are Incorrect .......................................................................................................................... 193
Scanner Errors ....................................................................................................................................................... 194
Jams ................................................................................................................................................................................. 195
Clearing Paper Jams .......................................................................................................................................... 196
Minimizing Paper Jams ..................................................................................................................................... 210
Troubleshooting Paper Jams .......................................................................................................................... 212
Clearing Staple Jams ......................................................................................................................................... 215
Clearing Hole Punch Jams ............................................................................................................................... 219
Print-Quality Problems .............................................................................................................................................. 220
Controlling Print Quality ................................................................................................................................... 220
Copy and Scan Problems.......................................................................................................................................... 228
Fax Problems ................................................................................................................................................................ 229
Problems Sending Faxes ................................................................................................................................... 229
Problems Receiving Faxes ................................................................................................................................ 230
Getting Help .................................................................................................................................................................. 231
Control Panel Messages ................................................................................................................................... 231
More Information ............................................................................................................................................... 234
WorkCentre 7220/7225 Multifunction Printer
Contents
187
235
7
User Guide