Getting Help; Control Panel Messages - Xerox WorkCentre 7220 User Manual

Getting Help

This section includes:
•

Control Panel Messages............................................................................................................................................... 231

• Using the Integrated Troubleshooting Tools ...................................................................................................... 232
• More Information .......................................................................................................................................................... 234
Xerox provides several automatic diagnostic utilities to help you maintain productivity and print quality.
Control Panel Messages
The printer control panel provides information and troubleshooting help. When a fault or alert condition
occurs, the control panel displays a message informing you of the problem. In many cases, the control
panel also displays an animated graphic showing the location of the problem, such as the location of a
paper jam. For many status and alert messages, the control panel Help button provides additional
information.
Control Panel Help
To view additional information about error or status messages on the control panel, touch the Help
button.
Most of the control panel menu items also have associated help text that describes the menu item.
Viewing Fault and Alert Messages on the Control Panel
When a fault or alert condition occurs, a message appears on the control panel to inform you of the
problem. Alert messages inform you about printer conditions, such as low supplies or open doors, that
require your attention. Fault messages warn you about printer conditions that prevent the printer from
printing or degrade printing performance. If more than one condition occurs, only one appears on the
control panel.
To view a complete list of active fault and alert messages:
At the printer control panel, press the Machine Status button.
1.
Touch the Active Messages tab.
2.
WorkCentre 7220/7225 Multifunction Printer
Troubleshooting
231
User Guide