Multitech FaxFinder FF130 Administrator User Manual page 18

6. Save your Configuration to a File on the Local PC
Now that you have setup the FaxFinder unit to the necessary configuration, it is a good idea to save
the parameters in case the unit needs to be restored after a factory default. This will save you time if
you want to test different settings or need to do some troubleshooting as you will be able to return to
these settings easily. Click on the System Configuration top navigation link and then click on the
Save/Restore link in the left-hand pane. In the Save/Restore Configuration window, click on the Save
Config link in the upper right hand corner to save what you have set so far. The file name
"config_nnnn.bin" (with the n's replaced by the version number) will appear in the dialog for where
you can store the file. This config file can then be used to restore the FaxFinder to this configuration.
7. Sending Test Fax from Fax Machine to FaxFinder
A. Set up an email address for the Administrator by going to the Users section (top navigation bar)
and click on the Edit action item for the Administrator account to add an email address. If you are
using a PBX, the Fax Configuration | Modem section should be reviewed for any necessities prior
to attempting a fax. Next go to the Fax Configuration | Inbound Routing page and verify where
the fax will be routed – if no settings are changed, any incoming fax will be emailed to the
Administrator email address (by default, all incoming faxes are routed to the Administrator). Next
set the SMTP parameters in the SMTP Configuration section of the System Configuration. When
you are ready, use a conventional fax machine to send a fax to the fax number of the FaxFinder.
B. Verify that the fax message sent reaches the email inbox of the administrator.
You may click on the Status & Logs link in the top navigation bar, and then click on the Inbound
Fax Log link in the left-hand frame to see if the FaxFinder sends the email. If the email was sent
successfully, the "Inbound Fax Log" field will contain the message. Click on the Details link to see
where it was delivered. If the email is not delivered within 5 minutes, see the "Troubleshooting
Appendix;" specifically "What if I don't get the email to me of the test fax that I sent?"
C. Verify also that you can open the fax in a PDF viewer program on your computer. The PDF viewer
could be any commercial or open source PDF viewer. You can also choose to have your fax
messages delivered as TIFF files. The TIFF viewer program you use could be either the Multi-Tech
TIFF Viewer or a graphic file viewer included with or installed in your PC. (The Multi-Tech TIFF
viewer is included on the Product CD and installed with other client programs. During installation,
you can choose to associate all TIFF files with the Multi-Tech TIFF Viewer or leave them
associated with another program.) In your email program, double-click on the file attached to the
email message. The PDF or TIFF viewer program will come up automatically displaying the fax file.
8. Adding Client-Users
It is important to get the users added for the FaxFinder as the contact database is tied to the user
account for those users who will send faxes. The best case scenario would have all potential users
added before the users install the client software and begin to use the FaxFinder, that way, the
contact lists will be automatically populated with any contacts they already have that have been
entered into the FaxFinder unit for that user.
A. Click on the Users link in the top navigation bar to create entries for the other users in your office
who will send faxes through the FaxFinder. For each such FaxFinder client/user, enter the
Username, Password, phone numbers and email address in the appropriate fields.
B. Click on the Add link in the upper right-hand corner of the Users window to create a new client
user. Ensure that you click on the Update button after each entry before creating the next one.
The message "FaxFinder User updated" will appear above the section.
An alternative method for populating the User database is Comma Separated Value importation.
Note: By default, there is an Administrator user that cannot be deleted, but you can click on the Edit
action item to change the information and password.
Multi-Tech Systems, Inc. FaxFinder Admin User Guide
Chapter 2: Getting Started
18