HP Surestore Tape Library Model 2/20 User Manual page 213

Table 46
Decimal Hex
Error Error
11 0BH
12 0CH
13 0DH
14 0EH
15 0FH
18 12H
19 13H
20 14H
Appendix
Error Codes and Recovery Procedures
Description
Failed plunge motor
test.
Transport failed to
find the translate
home position.
Transport failed to
find the vertical home
position.
Transport failed to
find the plunge home
position.
Has wrong library
family firmware or the
controller is on the
wrong level.
Failed because
magazine door) is
open.
Vertical motor cable is
missing or faulty.
Transport umbilical
cable is missing or
faulty.
Recovery Method
Note the error code qualifier to help determine
appropriate testing.
Make sure that all tape cartridges are fully
seated in their slots.
Check for a possible obstruction in the
transport pathway and remove it.
Verify that the vertical path is physically clear.
Make sure that all tape cartridges are fully
seated in their slots. (When manually loaded,
cartridges may not have been fully inserted into
slots.)
The plunge motor can be moved. Therefore, the
motor and umbilical cable are probably not
indicated.
Replace the transport assembly.
Download new firmware (see
on page 176).
Close magazine doors.
Check that the vertical cable connections are
secure.
Check the transport cable connections or the cable
that goes from the transport to the library.
Upgrading Firmware
Library Error Codes 211