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Related Manuals for HP Surestore Tape Library Model 10/588
Summary of Contents for HP Surestore Tape Library Model 10/588
- Page 4 (Minor corrections and updates incorporated at reprint do not cause the date to change.) 1 November 1997 Edition 1 23 February 1998 Edition 2 15 May 1999 Edition 3 © 1997 through 1999 by Storage Technology Corporation and Hewlett-Packard Company. All rights reserved.
- Page 5 List of Pages Document Title: A4845A LSM Hardware Operator’s Guide Manufacturing Doc PN: A4845-96014 Customer Doc PN: A4845-90000 Vendor PN: 95762 Edition 1: 1 November 1997, EC 83907 Edition 2: 23 February 1998, EC 83963, KIT PN 80967 Edition 3: 15 May 1999, EC 53855, KIT PN 14691 This document contains 92 pages: Section...
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Page 7: Regulatory Statements
Cet appareil numérique de la Classe A respecte toutes les exigences du Réglement sur le matériel brouelleur du Canada. General Approval (U.K.) Note: The Hewlett-Packard A4845A DLT Library is approved under approval number NS/G/1234/J/100003 for indirect connection to Public Telecommunication Systems in the U.K. -
Page 8: Herstellerbescheinigung (Germany)
Regulatory Statements Herstellerbescheinigung (Germany) Note: Diese Information steht im Zusammenhang mit den Anforderungen der Maschinenlärm information sverordnung vom 18 Januar 1991. • Schalldruckpegel Lp 70 dB(A) • Am Arbeitsplatz • Normaler Betrieb • Nach ISO 7779:1988/EN 27779:1991 (Typprüfung) VCCI Class A (Japan) Note: This equipment is in the Class A category information technology equipment based on the rules of Voluntary Control Council For Interference by Information Technology Equipment (VCCI). -
Page 9: Harmonics Conformance (Japan)
Regulatory Statements Harmonics Conformance (Japan) This product conforms Power Line Harmonics guidelines for the User’s manual display. No product labeling required for JAPAN. Taiwan Warning Label Statement The following is the warning label statement from Taiwan, R.O.C.:... -
Page 10: European Compliance Statement
The Product was tested in a typical configuration with multiple PC based SCSI emulators. Roseville, April 8, 1999 European Contact: Your local Hewlett-Packard Sales and Service Office or Hewlett-Packard GmbH, Department HQ-TRE, Herrenberger Straße 130, D-71034 Böblingen (FAX: + 49-7031-14-3143) viii... -
Page 11: Table Of Contents
Contents List of Pages ......... . iii Regulatory Statements . -
Page 12: Contents
Contents Drives ............1-7 LSM Safety Features . - Page 13 Contents Maintaining Cartridges ..........4-8 Storing Cartridges .
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Page 15: Figures
Figures Figures Figure 1-1. LSM Major External Components ....... .1-2 Figure 1-2. - Page 16 Figures This page intentionally left blank.
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Page 17: Tables
Tables Table 1-1. LSM Capacity ..........1-4 Table A-1. - Page 18 Tables This page intentionally left blank.
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Page 19: About This Guide
About This Guide This guide describes how to operate the A4845A Library Storage Module (LSM). Most of the information pertains to hardware. For LSM management software information and drive information, refer to the publications that pertain to these specific topics. This guide is intended primarily for data center operators who operate the LSM. -
Page 20: Important Messages
9840 Tape Drive User’s Reference Manual Servicing Any servicing, adjustment, maintenance or repair must be performed only by authorized service-trained personnel. Warranty If you have any questions about the warranty for this product, contact your dealer or your local Hewlett-Packard sales representative. xviii... -
Page 21: Grounding
About This Guide Grounding The computer in which this product is installed is a safety class I product and has a protective earthing terminal. There must be an uninterruptible safety earth ground from the main power source to the product’s input wiring terminals, power cord or supplied power cord set. -
Page 22: Internal Code License
About This Guide Internal Code License The following is the internal code license from StorageTek:... - Page 23 About This Guide...
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Page 25: General Information
General Information This chapter describes the hardware components of the A4845A Library Storage Module (LSM). For LSM management software information and drive information, refer to the publications that pertain to these specific topics. The LSM is the hardware component in an automated cartridge system. An automated cartridge system is a removable media, robotic system that mounts cartridges into a storage cell or into a drive for read/write operations. -
Page 26: Figure 1-1. Lsm Major External Components
Library Storage Module Components Figure 1-1. LSM Major External Components OPERATOR PANEL CARTRIDGE ACCESS PORT (CAP) DOOR LATCHES DRIVES (INSIDE LSM) EXPANSION DOOR (OPTIONAL) RIGHT FRONT POWER DOOR SWITCH LOCATION H_C60022 An audit occurs when: • You power on the LSM. •... -
Page 27: Figure 1-2. Robot Components
Library Storage Module Components Figure 1-2. Robot Components Z MOTOR CAMERA THETA MOTOR HAND Z COLUMN Z CARRIAGE H_C60183... -
Page 28: Storage Cells
Library Storage Module Components Storage Cells The LSM is configured by panel, column, row, and cell, so that the LSM management software can locate a cartridge. The LSM contains storage cells for 224 to 588 cartridges, excluding the CAP cells. The number of cells is determined by the number of drives installed and whether the LSM has the standard left front door or the expansion door. -
Page 29: Figure 1-3. Locating Cartridges-Top View
Library Storage Module Components Figure 1-3. Locating Cartridges—Top View COLUMN 0 COLUMN 0 PANEL 1 PANEL 0 PANEL 2 PANEL 3 COLUMN 0 COLUMN 0 LSM WITH EXPANSION DOOR H_C60035... -
Page 30: Figure 1-4. Locating Cartridge-Panels, Columns, Cells, Rows
Library Storage Module Components Figure 1-4. Locating Cartridge-Panels, Columns, Cells, Rows... -
Page 31: Cartridge Access Port
LSM Safety Features Cartridge Access Port A CAP is the location where you add cartridges to or remove cartridges from an LSM without interrupting normal cartridge mounts and dismounts by the robot assembly. The CAP is located on the right front door. The CAP array can remain in place so that you can insert cartridges into or remove cartridges from the individual cells. -
Page 32: Library Operating Modes
Library Operating Modes Library Operating Modes An operating mode is the way in which an LSM and the controlling software (also referred to as the LSM management software) interact. An LSM can operate in either automated mode or manual mode, as described in the subsections below. - Page 33 AUTO CLEAN Feature Refer to “Setting Cleaning Cartridge Count” Chapter 2 “Replacing the Cleaning Cartridge” Chapter 3 for more information and procedures.
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Page 35: Controls, Indicators, And Configuration
Controls, Indicators, and Configuration This chapter shows the locations and describes the functions of the library storage module (LSM) operator panel and the power switch. It also shows how to set the Small Computer Systems Interface (SCSI) address and the maximum usage count of the cleaning cartridges. -
Page 36: Figure 2-1. Lsm Operator Panel Softkeys, Indicators, And Display
LSM Operator Panel Figure 2-1. LSM Operator Panel Softkeys, Indicators, and Display... -
Page 37: Setting The Scsi Address
Setting the SCSI Address Setting the SCSI Address You set the SCSI robotic address from the LSM operator panel. You might need to get the address from your systems administrator. Refer to Figure 2-2 Figure 2-3 to set the SCSI address. Note: You cannot set the SCSI drive addresses from the LSM operator panel. -
Page 38: Figure 2-2. Symbol Definitions For Menu Block Diagram
Setting the SCSI Address Figure 2-2. Symbol Definitions for Menu Block Diagram Symbol Definitions for Menu Block Diagrams = display screen with actual display screen text from a top level menu = display screen with actual display screen text = display screen and type of information screen is displaying Test Screens = operator panel softkey operations used in menu sequences bullet ( ) - Page 39 Setting the SCSI Address Refer to Figure 2-2 to make sure that you understand how to read the block diagrams. Usually, pressing Execute means “yes,” that you want to perform the activity in the block, and pressing Menu means “no,” that you want to continue through the choices until your activity appears in the block.
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Page 40: Figure 2-3. Setting The Scsi Address
Setting the SCSI Address Figure 2-3. Setting the SCSI Address... -
Page 41: Setting Cleaning Cartridge Count
Setting Cleaning Cartridge Count Setting Cleaning Cartridge Count Drives might occasionally need to be cleaned to prevent read/write errors. The drives are cleaned with a special cleaning cartridge. After a specified number of uses, the cartridge must be replaced. If your LSM was configured during installation to have the AUTO CLEAN feature enabled, you can use the LSM operator panel to set the maximum number of times a cartridge can be used. -
Page 42: Figure 2-4. Setting The Cleaning Cartridge Count
Setting Cleaning Cartridge Count Figure 2-4. Setting the Cleaning Cartridge Count Online Cap Unlk Disabld MENU 9840 Limit = XXX PRESSED Count = XXX Press Execute to Press Execute to Press Execute to See/Chg Cln Data Run Diagnostics Change Limit MENU EXECUTE EXECUTE... -
Page 43: Power Switch
Power Switch Power Switch The power switch is a circuit breaker located in the lower right corner of the right front door of the LSM. Lift the switch to supply power to the robot and the drives. Make sure that all jobs being performed by the drives and robot are complete, then push down on the switch to remove power to the drives and the robot. - Page 44 Power Switch This page intentionally left blank. 2-10...
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Page 45: Operating The Lsm
Operating the LSM This chapter contains the procedures for: • Powering on the LSM • Powering off the LSM • IPLing the LSM • Operating in automated mode • Operating in manual mode Note: When the LSM is controlled by the host, refer to your software publications and enter the command using the LSM management software to perform the desired activity. -
Page 46: Figure 3-1. Dlt Handle Position
Powering On or IPLing the LSM Figure 3-1. DLT Handle Position DRIVE SHUTTLE DRIVE CARTRIDGE CARTRIDGE HOOK (UP) (UP) HOOK (DOWN) (DOWN) HANDLE HANDLE OPERATE HANDLE UNLOAD VIEW A VIEW B INDICATOR BUTTON HANDLE DOWN POSITION HANDLE UP POSITION H_E60438... -
Page 47: Powering Off The Lsm
Powering Off the LSM Powering Off the LSM To power off the LSM: 1. Make sure that no jobs are being run by the drives or robot and that no tapes are in the drives. 2. Push down the power switch on the bottom right corner of the right front door of the LSM. -
Page 48: Figure 3-2. Entering Dlt Or 9840 Cartridges Through The Cartridge Access Port
Operating in Automated Mode CAUTION: Do not slam the CAP. Cartridges could become unseated and be extended out into the path of the robotics, causing severe damage to the robot hand. 4. Close the CAP. The lock automatically engages. Note: The LSM management software determines what happens when you enter a cartridge upside down or with an unreadable label. -
Page 49: Ejecting Cartridges Through The Cap
Operating in Automated Mode Ejecting Cartridges through the CAP When you want the robot to eject cartridges from the LSM through the CAP, use the LSM management software to enter the of the cartridges you require. The robot will retrieve them and place them into the CAP. - Page 50 Operating in Automated Mode Note: The DLT Tape Drive Product Manual recommends using a cleaning cartridge about 20 times. The 9840 Tape Drive User’s Reference Manual recommends using the cleaning cartridge 100 times. Cleaning cartridges have a unique 3-character alphanumeric prefix in their VOLSER (default is “CLN”).
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Page 51: Operating In Manual Mode
Operating in Manual Mode 6. Insert one new cleaning cartridge into a CAP cell. CAUTION: Do not slam the CAP. Cartridges could become unseated and be extended out into the path of the robotics, causing severe damage to the robot hand. 7. -
Page 52: Figure 3-3. Opening Access Doors
Operating in Manual Mode Figure 3-3. Opening Access Doors LATCH LATCH LATCH BOTTOM LATCH LSM WITH EXPANSION DOOR LSM WITH STANDARD DOOR H_C60032... -
Page 53: Moving The Robot
Operating in Manual Mode Moving the Robot After you open the LSM doors, you might need to move the robot to make it easier to access the stored cartridges or the drives. Read and observe the following caution before you attempt to move any portion of the robot. -
Page 54: Figure 3-4. Raising And Lowering The Z Carriage
Operating in Manual Mode Raising and Lowering the Z Carriage If you need to raise or lower the hand, slowly and carefully move it by placing your fingers on the Z carriage as shown in Figure 3-4. Figure 3-4. Raising and Lowering the Z Carriage RAISING THE Z CARRIAGE LOWERING THE Z CARRIAGE H_E60033... -
Page 55: Figure 3-5. Rotating The Z Column
Operating in Manual Mode Rotating the Z Column If you need to rotate the Z column, grasp it and carefully rotate it, as shown in Figure 3-5. The Z column does not rotate the full 360 degrees. If the Z column meets resistance and stops before the desired position is reached, it has contacted a stopping mechanism. -
Page 56: Locating A Cartridge In The Storage Cells
Operating in Manual Mode Locating a Cartridge in the Storage Cells Figure 3-6 Figure 3-7 show the locations of the panels, rows, and columns of the cartridge storage cells when the expansion door and 10 drives are installed. The decal at the top of each column also provides location information. -
Page 57: Figure 3-7. Locating Cartridges-Panels, Cells, Rows, Cells
Operating in Manual Mode Figure 3-7. Locating Cartridges—Panels, Cells, Rows, Cells 3-13... -
Page 58: Removing A Cartridge From The Hand
Operating in Manual Mode Figure 3-8. Diagnostic and Cleaning Cartridge Cell Locations Removing a Cartridge from the Hand If the LSM experiences a power failure and the empty/dropoff cell is full, a cartridge might be left in the hand. You can remove it from the hand and manually mount it into a drive for a read/write operation. -
Page 59: Figure 3-9. Extending The Gripper Mechanism
Operating in Manual Mode 2. Rotate the hand pulley (refer to Figure 3-9) until the gripper mechanism is extended to its full position (refer to Figure 3-10). Figure 3-9. Extending the Gripper Mechanism CARD HAND PULLEY TAPE CARTRIDGE (SHOWN RETRACTED) H_C60037 3. -
Page 60: Figure 3-10. Removing A Cartridge From The Hand
Operating in Manual Mode Figure 3-10. Removing a Cartridge from the Hand CARD REACH MECHANISM (SHOWN EXTENDED) GRIPPER MECHANISM HAND PULLEY TAPE CARTRIDGE H_C60036 3-16... -
Page 61: Mounting A Dlt Cartridge Into A Drive
Operating in Manual Mode Mounting a DLT Cartridge into a Drive CAUTION: Before you mount a cartridge into the drive, you must make sure that power is on, and that the Operate Handle indicator is on. Use the drive shuttle to operate, not the drive handle. A safety mechanism protects the drive if you try to operate it in an incorrect state. -
Page 62: Figure 3-11. Dlt Handle Position
Operating in Manual Mode Figure 3-11. DLT Handle Position DRIVE SHUTTLE DRIVE CARTRIDGE CARTRIDGE HOOK (UP) (UP) HOOK (DOWN) (DOWN) HANDLE HANDLE OPERATE HANDLE UNLOAD VIEW A VIEW B INDICATOR BUTTON HANDLE DOWN POSITION HANDLE UP POSITION H_E60438 3-18... -
Page 63: Figure 3-12. Inserting A Dlt Cartridge Into A Drive
Operating in Manual Mode Figure 3-12. Inserting a DLT Cartridge into a Drive DRIVE CARTRIDGE H_E60374 3-19... -
Page 64: Mounting A Cartridge Into A 9840 Drive
Operating in Manual Mode Mounting a Cartridge into a 9840 Drive To mount the cartridge in a 9840 drive: 1. Insert the cartridge into the 9840 drive using the direction shown in Figure 3-13. 2. Wait for one of the following messages to display and take the appropriate action, if necessary: •... -
Page 65: Dismounting A Cartridge From A Dlt Drive
Operating in Manual Mode Figure 3-13. Mounting a Cartridge into the 9840 Drive Dismounting a Cartridge from a DLT Drive To dismount a cartridge from a drive: 1. Obtain the drive number using the LSM management software and place the drive offline. -
Page 66: Dismounting A Cartridge From A 9840 Drive
Operating in Manual Mode Note: If the cartridge does not come out of the drive, remount the cartridge by releasing it from the shuttle latch under the right side of the cartridge. Then push the cartridge into the drive and lower the handle. -
Page 67: Cartridges
Cartridges The chapter describes how to prepare and maintain cartridges. Preparing Cartridges The following pages describe how to prepare a cartridge for use in the LSM. Handling a Cartridge Generally observe the following protocols when handling cartridges: • Keep cartridges clean. •... -
Page 68: Figure 4-1. Inspecting A Dlt Cartridge
Preparing Cartridges Figure 4-1. Inspecting a DLT Cartridge Figure 4-2. Inspecting a 9840 Cartridge... -
Page 69: Applying Dlt Cartridge Labels
Preparing Cartridges Applying DLT Cartridge Labels The LSM uses DLTtape IV or IIIXT cartridges for data, plus diagnostic and cleaning cartridges. Different types of data cartridges are distinguished by a small “E” or “D” next to the last number in the VOLSER. Cleaning and diagnostic cartridges are distinguished by “CLN”... -
Page 70: Applying 9840 Cartridge Labels
Preparing Cartridges Applying 9840 Cartridge Labels Figure 4-4. Applying 9840 Cartridge labels Cartridge labels reflect the cartridge media and usage. Cleaning cartridges have DG CLN in the VOLSER and a “U” beneath the VOLSER. Diagnostic cartridges have DG 000 in the VOLSER and an “R” beneath the VOLSER. Refer to Figure 4-4 and insert the label into the recessed area provided on each... - Page 71 Preparing Cartridges 3. Use labels that do not leave a residue when removed. 4. Make sure that the label contains a VOLSER.
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Page 72: Setting The Dlt Write-Protect Switch
Preparing Cartridges Setting the DLT Write-Protect Switch Refer to Figure 4-5 to see the location of the write protect switch. To set the cartridge to write-protected, slide the switch to the left so the orange indicator is visible. In this position, the drive can only read data from the tape and cannot write data to the tape. -
Page 73: Setting The 9840 Write-Protect Switch
Preparing Cartridges Setting the 9840 Write-Protect Switch To write-protect a cartridge, follow these steps: 1. Hold the cartridge with the customer label side up and the rear VOLSER label toward you. (Refer to Figure 4-6 on page 4-7.) 2. Locate the write-protect switch on the right side of the cartridge. 3. -
Page 74: Maintaining Cartridges
Maintaining Cartridges Maintaining Cartridges The following sections describe how to store and clean cartridges. Storing Cartridges When you store a cartridge: • Do not take a cartridge out of its protective wrapping until you are ready to use it. • Store cartridges in a clean environment that duplicates the conditions of the room in which they are used. -
Page 75: Specifications
Cleaning Tape Cartridge C5142A Not applicable DLT Bar Code Labels DLT Bar code labels are not available through Hewlett-Packard, but may be ordered from Engineered Data Products (EDP). Refer to the following page. 9840 Tape Cartridges and Bar Code Labels 9840 tape cartridges and labels are not available through Hewlett-Packard, but may be ordered from the StorageTek Media Department. - Page 76 Supplies and Accessories Table A-1. Supplies and Accessories 2.5m SCSI cable; high-density C2924A A1658-62020 with thumb screws to high- density with thumb screws, 5.0 SCSI cable; high-density C6510A A1658-62021 with thumb screws to high- density with thumb screws, 10m SCSI cable; high-density C2925A A1658-62022 with thumb screws to high-...
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Page 77: Ordering Dlt Cartridge Labels
Ordering DLT Cartridge Labels Table A-1. Supplies and Accessories 5m SCSI cable; high-density C2907A 5181-7708 with thumb screws to high- density with thumb screws, SCSI Terminators (68-pin) Single-ended SCSI Terminator C6511A 5063-5324 Wide Differential Terminator C2905A A1658-62024 Ordering DLT Cartridge Labels Each LSM is supplied with a sufficient quantity of data cartridge labels (with the “D”... - Page 78 Ordering 9840 Tape Cartridge and Bar Ordering 9840 Tape Cartridge and Bar Code Labels To order 9840 tape cartrdiges and bar code labels, contact StorageTek Media Department. Austria: 0800-20-1631 Belgium: 0800-75-327 Denmark 8088-0744 Finland 08001-13361 France 0800-82-83-57 Germany 0800-181-6238 Holland 0800-022-8496 Ireland 1800-55-33-54...
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Page 79: Basic Requirements For Cartridges
Basic Requirements for Cartridges Basic Requirements for Cartridges LSM cartridges must meet specifications defined in, American National Standard Magnetic Tape & Cartridge for Information Interchange, ACS X3B5. Cartridges must meet the following requirements: Table A-3. Basic Requirements for DLT Cartridges Cartridges 10.16 cm x 12.7 cm x 2.54 cm (4 in. -
Page 80: Dlt Cartridge Environmental Specifications
Basic Requirements for Cartridges DLT Cartridge Environmental Specifications The following specifications refer to the operating and storage environments for DLT cartridges, according to international standard ECMA-209. Table A-5. DLT Cartridge Environmental Specifications Operating environment Temperature 10º to 40ºC (50º to 104ºF) Relative humidity 20% to 80% noncondensing Wet bulb temperature... -
Page 81: 9840 Cartridge Environmental Specifications
Basic Requirements for Cartridges 9840 Cartridge Environmental Specifications The following specifications refer to the operating and storage environments for 9840 cartridges. Table A-6. 9840 Cartridge Environmental Specifications Operating environment * Temperature 15.6°–32.2° C (60°–90° F) Relative humidity 20%–80% Wet bulb temperature 26°... -
Page 82: Lsm Specifications
LSM Specifications LSM Specifications Table A-7. LSM Dimensions and Weights Specification Two Drives** Ten Drives Height 183 cm (72 in.) 183 cm (72 in.) Width with covers 148 cm (58 in.) 148 cm (58 in.) Depth with standard door and covers 79 cm (31 in.) 79 cm (31 in.) Depth with expansion door and... -
Page 83: Table A-9. Lsm Second Power Distribuition Unit Requirements
LSM Specifications Table A-9. LSM Second Power Distribuition Unit Requirements Power configuration US/Canada 100 to 120 VAC UL/CSA power cable Europe 200 to 240 VAC HAR power cable Input voltage rangeNominal 100 to 120/200 to 240 VAC voltage 120 to 230 VAC Input current US/Canada: Single phase 120 VAC... -
Page 84: Agency Certifications
Agency Certifications Agency Certifications Table A-11. Agency Certifications Category Certification Safety CSA standard CAN/CSA-C22.2 no. 950-M93 UL standard 1950, Third Edition EN60950 Emissions FCC #47, Part 15, Subpart B, Class A EMC Framework AS/NZS 3598: 1995 (Australia, N.Z.) VCCI Class A European Union CE emissions standards Canadian EMC Law;... -
Page 85: Glossary
Glossary The following terms are used in this guide preloaded array into the CAP. The CAP is or apply to this product. located on the right front door of the LSM. cartridge tape Magnetic tape enclosed in Numeric a plastic housing. catalog The inventory of all cartridge 9840 A device that reads from or writes to storage locations in an LSM;... - Page 86 Glossary used to indicate the field replaceable unit (FRU) that is probably causing the error. SCSI See Small Computer Systems FSC See fault symptom code. Interface. Small Computer Systems Interface A data interface between the drives and host. ID Identifier or identification. initial program load A process that activates a machine reset and loads system VOLSER See volume serial label.
- Page 87 Index Numerics diagnostic 3-13 setting 9840 9840 write-protect switch 4-7 cartridge labels 4-4 setting write protect switch 4-6 relative humidity specs A-7 storing 4-8 wet bulb maximum A-7 cell cleaning cartridge 3-13 diagnostic cartridge 3-13 A4845A LSM empty/dropoff 3-13 LSM (library storage module) 1-1 reserved 3-12 accessories A-1 circuit breaker, power 2-9...
- Page 88 Index opening doors 3-7 powering off procedure 3-3 hand powering on procedure 3-1 description 1-1 safety 1-7 location 1-3 specifications A-8 removing cartridge manually 3-14 hand pulley location 3-15 manual mode 1-8 indicators, LSM operator panel 2-1 operations 3-7 initial program load 3-1 mode IPL procedure 3-1 automated 1-8...
- Page 89 Index safety 1-7 SCSI setting robotic address 2-3 service xviii setting 9840 write-protect switch 4-7 cleaning cartridge count 2-7 SCSI address 2-3 write protect switch 4-6 specifications A-8 DLT cartridge environment A-6 storing cartridges 4-8 supplies A-1 switches operator panel 2-1 power 2-9 write-enabled, 9840 4-7 write-enabled, DLT 4-6...
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Page 90: Index
Index Index-4... - Page 91 Company: E-mail: Address: Zip: City & State: Country: ___ Check here if you would like a reply. Hewlett-Packard has the right to use submitted suggestions without obligation, with all such ideas becoming property of Hewlett-Packard. ESBU Information Engineering A4845-96014 E0699...