Upgrading Firmware; Checking The Firmware Revision - HP Surestore Tape Library Model 2/20 User Manual

Upgrading Firmware

Checking the Firmware Revision

176 Upgrading Firmware

Caution Before upgrading firmware, be sure to generate a support ticket
using HP Library & Tape Tools (see
information may be helpful to your service representative in
resolving potential issues that may have prompted the firmware
upgrade.
This section details the processes for upgrading library and drive firmware.
Some of the processes used for upgrading library firmware are different from
those used to upgrade drive firmware.
Firmware can be downloaded by:
Using HP Library & Tape Tools (library and drive firmware)
Using the remote management card (library and LTO drive firmware)
Using a firmware upgrade tape (drive firmware only)
After upgrading firmware, library configuration settings will
Note
revert back to the factory defaults, which could affect remote
management. For a complete list of factory defaults, see
on page 91.
12
Before downloading new firmware, check your current firmware revisions, and
compare them to the latest available revisions at http://www.hp.com/go/
support.
Note If the library is in a partial availability state due to a firmware
mismatch, new firmware must be downloaded to resolve the
condition. (See
1. Use the following menu from the front panel:
Main Menu -> Information -> Firmware Revisions
page
Partial Availability State
154). The resulting
Table
on page 120.)
Chapter 5