HP Surestore Tape Library Model 2/20 User Manual page 145

Table 27
Problem
DLT tape has circular wear
patterns around the hub.
Error message appears:
"Drive rejected load of tape"
(error code 101, qualifier 65
H).
LTO-Cartridge Memory (LTO-CM)
A new data cartridge that is
write-enabled is rejected by
the drive.
A new data cartridge that is
write-protected is rejected in
multiple known good drives.
A cartridge that has data
written to it and is write-
enabled is rejected by the
drive.
A cartridge that has data
written to it and is write-
protected restores very slowly.
Cleaning
The Universal Cleaning
Cartridge does not operate
properly.
Chapter 4
Troubleshooting Table
The DLT drive hub may not be engaging the tape hub properly.
Discard the tape and contact your support representative.
Retry the operation. If you continue to get this error, replace the
tape cartridge. If data recovery is needed, contact your support
representative.
LTO-CM has failed or is damaged. Replace the data cartridge.
LTO-CM has failed and the drive has found no data to recover.
Replace the data cartridge.
LTO-CM has failed or is damaged. The data can still be
recovered. Contact your support representative for more
information.
After data recovery, replace the cartridge.
LTO-CM has failed and the drive cannot use the tape directory
information to recover the data. The data can still be
recovered, but may take longer than normal. Contact your
support representative for more information.
Specific revisions of firmware may be required for proper
operation. See
Contact your service representative.
Solution
on page 176.
Upgrading Firmware
Troubleshooting Common Problems 143