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Table of Contents
Related Manuals for Fisher & Paykel DishDrawer DD247
Summary of Contents for Fisher & Paykel DishDrawer DD247
- Page 1 Service Manual DishDrawer® DD607 & DD247 NZ AU GB IE US CA...
- Page 2 FEATURED PRODUCT & CONTACT ADDRESSES Brand: Fisher & Paykel Standard Double Description Product Codes - Models Markets DD24DCW7 Double, Classic White 88636-US / CA DD24DCX7 Double, Classic Brushed Stainless Steel 88637-US / CA DD24DI7 Double , Integrated 88639-US / CA DD24DCB7 Double, Classic Black 88641-US / CA...
- Page 3 Standard Single Description Product Codes - Models Markets DD24SCW7 Single, Classic White 88629-US / CA DD24SCX7 Single, Classic Brushed Stainless Steel 88630-US / CA DD24SI7 Single , Integrated 88632-US / CA DD24SCB7 Single, Classic Black 88634-US / CA DD24SDFX7 Single, Designer, Brushed Stainless 88635-US / CA DD60SCHX7 Single, Classic Brushed stainless, Water Sof-...
- Page 4 Tall Tub Single Description Product Codes - Models Markets DD24SDFTX7 Single, Designer, Tall Tub, Brushed Stainless 88621-US / CA DD24STI7 Single, Integrated, Tall Tub 88623-US / CA DD24SCHTX7 Single, Classic, Tall Tub, Brushed Stainless 88631-US / CA Steel DD24SCTW7 Single, Tall Tub, Classic White 88643-US / CA DD24SCTB7 Single, Tall Tub, Classic Black...
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Page 5: Table Of Contents
CONTENTS SERVICE REQUIREMENTS 1.1 Health & Safety 1.2 Specialised Tools DIMENSIONS & SPECIFICATIONS TECHNICAL OVERVIEW 3.1 Chassis 3.2 Drawer Fronts 3.3 Electronics 3.4 Motor 3.5 Lid System 3.6 Tub 3.7 Filling 3.8 Heating 3.9 Motor and Heater Plate Locknuts 3.10 Drain Cycle 3.11 Filter Plate 3.12 Drying Cycle 3.13 Water Softener (if fitted) - Page 6 WIRING DIAGRAMS 8.2 Wiring Diagram SERVICE PROCEDURES 9.1 Component Testing 9.2 Drawer Front 9.3 Handle and LCD Display 9.4 Toe Kick Removal 9.5 Lower Tub Cowling 9.6 Tub Removal 9.7 Drying Duct - Top Tub Only 9.8 Drying Fan and Flap Valve 9.9 Detergent Dispenser 9.10 Electronic Controller 9.11 Filter Plate...
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Page 7: Service Requirements
SERVICE REQUIREMENTS 1.1 Health & Safety Note: When servicing the DishDrawer™, Health and Safety issues must be considered at all times. Specific safety issues are listed below with their appropriate icon. These are illustrated throughout the service information to remind service people of the Health and Safety issues. 1.1.1 Electrical Safety Ensure the mains power has been disconnected before servicing the DishDrawer™. -
Page 8: Specialised Tools
1.2 Specialised Tools For servicing this product, specialised tools are required. 1.2.1 Static Strap To be used as ESD (electrostatic discharge) protection when replacing or handling electronic components. -
Page 9: Dimensions & Specifications
DIMENSIONS & SPECIFICATIONS Product Dimensions Standard Product Product Size Product Size Minimum Cavity Minimum Cavity (mm) (inches) Size (mm) Size (inches) Height (Double) 820 -880mm ” 820mm ” 5/16 Height Single 410mm ” 412mm ” Width 599mm ” 600mm ” 9/16 Depth (classic) 582mm... - Page 10 Component Specifications Component Specification Controller NZ, AU, GB, EU, DK 230V US, CA, TW 120V Water Inlet Valve all markets 24V DC 65+/- 10 Ohms per coil 2.5litres/min (0.65 US gal/min) Dispenser Coils all markets 24V DC per coil 65+/- 10 Ohms per coil Rinse Aid Tank all markets 50mls (approx.
- Page 11 Component Specification Drying Fan 24V brushless DC motor 0.27A only replace if open or short circuit Diverter valve water softener 24V DC Coil 65 +/- 10 Ohms Coil Brine pump assembly 24V DC Coil 65 +/- 10 Ohms Coil Water softener 500 grams Salt Capacity approx.
- Page 12 DD60 Australia/New Zealand Wash Profiles Wash Profiles (Non Vented) Wash Profile 524012 EE DD NZ 1-0-010 NZ, AU Incoming @ 20° C Wash Cycle Wash Post Post Final Rinse Time Total Fan run Rinse 1 Rinse 2 (min) Water on (min) Heavy Time (min) 10.4...
- Page 13 Wash Profiles (Vented Single Integrated) DD60 Australia/New Zealand Wash Profiles Wash Profile 524019 EE DD NZ 21_0_010 (Vented) Incoming @ 20°C Wash Cycle Wash Post Post Final Rinse D P D Time Total Fan run Rinse 1 Rinse 2 (min) Water on (min) Heavy...
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Page 14: Technical Overview
TECHNICAL OVERVIEW 3.1 Chassis The DishDrawer™ chassis is one complete assembly composed of 5 steel metal components locked together by a proprietary riveting process. The chassis exterior is made of a lacquered electro-galvanised material. 3.2 Drawer Fronts Prefinished drawer fronts are formed from steel blanks. The drawer fronts are attached to the tub by means of formed hooks and two pins that are inserted through either side of the tub. -
Page 15: Operating Instructions
NZ AU US CA Keep this document handy for easy reference. For detailed information on the features of your dishwasher, see your ‘User guide’ . Before using your dishwasher, make sure you read the full ‘User guide’ , with special attention to the ‘Safety and warnings’ section. For contact information or if you require service, assistance or replacement parts, see the end of this document or your ‘Service &... -
Page 16: Motor
3.3.5 Wireless Receiver Part Label The wireless badge receiver is built into a badge isolator housing and is a specific part number for the wireless badge models. This is identifed by the part number shown on the label. ( for replacement refer section 9.30) NOTE: For each integrated product with the wireless badge, there is only one remote and one receiver, regardless of whether it is a single or double product. - Page 17 3.4.3 Filter Plate The filter plate is a stainless steel disk positioned below the dish rack and spray arm and completely encompasses the base of the tub. The drain filter has a rubber over mould around the edge to reduce soil re-depositing. Between the filter plate and rotor an o ring is also fitted to ensure a tight fit to reduce water leaks.
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Page 18: Lid System
Lid System The lid is a single piece of polymer plastic with a diaphragm/seal co-injection moulded into it. The centre of the lid can move relative to the seal. Each side of the lid is clipped into a yoke, which is in turn connected to a worm drive lid actuator assembly containing a small brushed DC 24 volt motor. - Page 19 3.7.2 Dispensing Detergent and Rinse Aid The dispenser is mounted in the front of the wash tub, and is held in place with 2 brackets and 6 torx screws. The dispenser consists of two detergent chambers, the smaller one for the pre rinse and the larger one is the main wash bucket.
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Page 20: Heating
3.8 Heating 3.8.1 The Heating Element The heating element is a porcelain enamelled steel plate, with a thick film resistive coating circuit printed onto the dry side. A gravity thermal fuse is mounted on the heater plate in series with the heating element circuit. -
Page 21: Motor And Heater Plate Locknuts
3.9 Motor and Heater Plate Locknuts There are two locknuts holding the heater plate and motor housing assembly into the base of the tub, these form a watertight seal by compressing the two seals. When reassembling the motor, it is important that a motor shim is placed between the inner locknut and the inner element seal. -
Page 22: Filter Plate
3.11 Filter Plate The filter plate is a stainless steel disk positioned below the dish rack and spray arm and completely encompasses the base of the tub. The drain filter has a rubber over mould around the edge to reduce soil re-depositing. Between the filter plate and rotor an o ring is also fitted to ensure a tight fit to reduce water leaks. -
Page 23: Drying Cycle
3.13 Drying Cycle 3.12 Drying Cycle Immediately after water from the final hot rinse has been drained from the tub, the drying cycle begins. ... -
Page 24: Water Softener (If Fitted)
3.13 Water Softener (if fitted) The Water Softener uses a softening material (resin) to prevent most of the elements that cause hard water from being present in the wash water. The resin can only treat a limited amount of water before it needs to be regenerated. -
Page 25: Option Adjustment Mode
OPTION ADJUSTMENT MODE 4.1 How to Change the Setup Options (Classic, Designer & Integrated models) (Not Wireless Model) 4.1.1 Rinse Aid, Water Supply Hardness, Auto Power , End of Cycle Beeps, Closed Drawer Option, Clean/ Dirty Dish Symbol. To enter this setup mode, press POWER, then hold the ECO touch switch and KEYLOCK button simultaneously for 5 seconds, ensuring that ECO is pushed first. - Page 26 4.1.3 Water Supply Hardness Setup (hd) The current supply hardness setting is shown using the red LEDs on the touch switch panel. One of five settings should be selected according to the known hardness of the supply water. DishDrawer Setting Grains per Gallon Parts per Million No LED...
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Page 27: Option Adjustment Quick Reference Charts
Preference options You can change the setting of these options to suit your preferences or circumstances. We recommend selecting the most suitable settings before you start using your dishwasher. Preference options Water Open drawer auto Beeps at end of Option Rinse aid Closed drawer autolock Clean dish indication... -
Page 28: Water Supply
Preference options You can change the setting of these options to suit your preferences or circumstances. We recommend selecting the most suitable settings before you start using your dishwasher. Open drawer auto Beeps at end of Option Rinse aid Water softener Closed drawer autolock power-on wash... - Page 29 To enter the menu: press first with one finger, then with another finger, hold both until one long beep sounds, then release. You are now in the Rinse aid option of the preference options menu. If you want to change the Rinse aid setting, go to step 3 now. esult If you want to change the setting of another option, you will need to scroll to that option first.
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Page 30: Diagnostics
DIAGNOSTICS 5.1 DishDrawer Diagnostics (Classic, Designer & Interated models only) Wireless remote models refer p34. DishDrawer™ diagnostics can only be entered in Power Off mode, i.e. when there is no display on the LCD, or the badge LEDs are off. Note: If the product has been powered off at the wall due to a fault code error, once power is turned back on, wait 10 seconds before trying to enter diagnostics, as the product will be doing a self check in this time, and will not allow diagnostics to be entered. - Page 31 Hardware Output mode will monitor the power supply current when any (and only) one of the fill valve, detergent diverter, water softener, wash/drain motor, drying fan is being operated, so do not run combinations of outputs. If the current is too high or too low, a fault with a component is present, and the controller will beep with a long low tone repeated every second.
- Page 32 5.1.3 Fast Cycle (FC) WARNING : Only run this cycle if connected to the water supply. This level runs an 8-minute fast test cycle. Flat door and Integrated models will show the heavy, normal, delicate and rinse LED’s. Press POWER to skip Fast Test Cycle and advance to the next level. Press START/PAUSE to enter Fast Test cycle.
- Page 33 5.1.5 Temperature and Voltage Display (Not available on integrated or flat door models.) During a wash cycle, the current water temperature or the power supply rail voltage of the controller can be displayed on the LCD instead of the time remaining. To enter temperature/voltage display mode, start a wash cycle as normal.
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Page 34: Dishdrawer Diagnostics Wireless Badge Models
5.2 DishDrawer Diagnostics Wireless Badge Models The diagnostics for the wireless badge models are accessed through the USER SETUP FUNCTION, to access the User Setup Function: Open the tub Press and hold the PROGRAM and START/PAUSE switches on the touch panel simultaneously for 5 seconds (ensure PROGRAM button is pressed first). - Page 35 5.2.4 Fast Cycle Mode (FC) 1. Press the PROGRAM button to skip to the Continous Cycle Mode (CC), or. 2. Press START/PAUSE button to start the FAST CYCLE (FC) and close the wash tub. 3. The product will start an 8 minute test cycle, and the following devices are tested: •...
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Page 36: Fault Codes And Poor Performance
FAULT CODES AND POOR PERFORMANCE Faults are displayed on the LCD (if fitted) and are also displayed on the touch switch panel for the integrated and flat door models and remote badge models. There are 10 “E” fault codes, which are displayed along with a spanner in the LCD (if fitted). Within the E fault are sub code faults, which help identify the failure mode and provide more information. -
Page 37: Fault Code Description Chart
6.1 Fault Code Description Chart The following chart is a quick reference guide for fault codes. The possible causes shown are in no particular order and are for guidance only. To read a fault code on an integrated model or flat door model refer to the LED Display column on the chart. -
Page 38: Sub Code Faults
Fault Code LED Display Fault Possible Causes Normal LED Solenoid fault • Check the harness connections at each solenoid • Coil is open circuit • Coil is short circuit Normal & Microcontroller fault • Badge isolator ( if present) Rinse LED •... - Page 39 Fault Code LED Display Fault Possible Causes Code Rinse & Eco Over • Temperature sensor LED’s Temperature Rinse & Eco Element time out • Element track faulty LED’s Dropper resistor • Dropper resistor open circuit Delicate & Eco open circuit LED’s Rinse &...
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Page 40: Poor Dry Performance
6.2 Poor Dry Performance Poor Dry Performance (Non Vented) QUESTION Is the customer complaining of Advise customer that due Go to Question 2. to plastics having a low plastic items not drying? thermal mass, these items give inherently bad drying performance. -
Page 41: Poor Wash Performance
6.3 Poor Wash Performance Customers Complaint - food particles left on dishes Cause of problem (1). Spray arm has stopped rotating How to resolve the One of the dishes / cutlery / utensils has fallen through the basket problem and jammed the spray arm. Remove the obstruction. The filter plate, drain filter, or drain filter access panel is not installed correctly and is causing the spray arm to jam. - Page 42 Customers Complaint - glasses & cutlery have a cloudy white film on them and/or plates have a white chalky film on them Cause of problem. Hard water and not enough detergent being used. Minerals from the water are building up on the dishes or the water softener is not set to the correct water hardness level, or is faulty.
- Page 43 Customers Complaint - glasses & cutlery have a cloudy white film on them and/or plates have a white chalky film on them How to resolve the Pipe Interrupter (Air Break) Function A critical component in the performance of the water softener is the pipe problem.
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Page 44: Fault Finding Procedure
FAULT FINDING PROCEDURE If the product has an LCD display, it will be displaying either a fault code or a user warning. Fault codes begin with the letter “E”., user warnings begin with the letter “U”, the fault code is shown with a number. e.g. - Page 45 7.1.2 User Warning U4 - Other Tub Faulting The other tub has a fault which is preventing the operation of that tub. No action is required for the tub displaying the U4 code. DO NOT REPLACE COMPONENTS ON A TUB WITH THIS WARNING. 7.1.3 User Warning U6 - Spray Arm Not Detected Check to ensure that the spray arm is correctly located on the motor rotor and that the motor rotor is correctly installed in the motor housing.
- Page 46 7.1.5 Fault Code E2 - Motor Fault Check the hall sensor (RPS) is correctly located and is held firmly in place on the motor stator and that the wiring harness is connected to it. Check the harness connections at the motor and at the controller for signs of any water damage, ...
- Page 47 For Integrated or Flat Door Models: Check the stator windings to ensure correct resistances, this can be done on harness P201 at the controller, check between pin 1 &2, 2 &...
- Page 48 7.1.5 Fault Code E3 - Over Temperature Fault Check the temperature of the incoming water supply, for all markets, except the USA, cold water is recommended. If connected to the hot water supply, ensure the incoming water temperature is below 140 F (60 Check the resistance of the temperature sensor (pins 1 &...
- Page 49 Fault Code E5 - Lid Fault Check for any obstructions within the tub, especially around the flange area where the lid seals. Check customer has not used tall utensils that may have caused the lid to jam. Yoke Clip Check the lid system for any physical damage or disconnection of yoke , clip or wiring.
- Page 50 Fault Code E6 -Fan Fault Check the harness connections on the component and the controller for signs of any water damage, corrosion or arcing. Replace if damaged. Check that the harness is securely connected at the controller. Run the drying fan (dF) in “HO” mode (refer p30 Fan Housing &...
- Page 51 Fault Code E7 - Detergent Diverter Valve Check the harness connections on the detergent diverter valve and at the controller (P204 refer p56) for signs of any water damage, corrosion or arcing. Detergent Diverter Coil Replace if damaged. Ensure the harness is securely connected at the controller and component.
- Page 52 Fault Code E8 - Solenoid Fault Check the harness connections at each solenoid coil and at the controller (refer p57) for signs of any water damage, corrosion or arcing. Check the resistance of each coil and replace if they fall outside of their indicated range. Run each solenoid individually in diagnostic hardware output mode (HO) (refer page 30 &...
- Page 53 Fault Code E9 - Microcontroller Fault There are 4 sub codes which relate to this fault code: Fault Code E9 - Sub Code 04 - ADC Error If the product is an integrated or flat door model, replace the badge isolator first, run a fast test cycle in diagnostics to determine if the problem still occurs.
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Page 54: Completing A Service
Fault Code EC - Communications Fault Check the harness connections between the mains filter board and both controllers for signs of any water damage, corrosion or arcing. Replace if damaged. If the problem persists replace the mains filter board If the problem persists replace the top controller If the problem persists replace the bottom controller. -
Page 55: Wiring Diagrams
590087 WIRING DIAGRAMS WIRING DIAGRAMS Power Distribution Concept 8.2 Power Distribution Concept ... -
Page 56: Wiring Diagram
8.3 Wiring Diagram Lower Tub Shown Only ... -
Page 57: Service Procedures
SERVICE PROCEDURES Caution: Due to the use of electronic switch mode power supply, all internal components, regardless of supply voltage, should be treated as live to earth (i.e. equal to the mains supply voltage) when the power is supplied to the DishDrawer. 9.1 Component Testing DEVICE CONNECTOR... -
Page 58: Drawer Front
9.2 Drawer Front Open the drawer Locate the drawer pins on either side of the tub. If the pins cannot be accessed due to being close to a wall, remove the tub from the slides first (refer p59, section 9.6). Use pliers to pull on the pin and remove it from the side of the tub. -
Page 59: Toe Kick Removal
9.4 Toe Kick Removal Partially open the bottom drawer. Loosen the right and left hand toe kick screws. Slide the toe kick towards the front of the tub until it comes off the mounting rails. Refit in reverse manner. Retaining Screw 9.5 Lower Tub Cowling Remove the lower drawer front (refer section 9.2) -
Page 60: Drying Duct - Top Tub Only
9.7 Drying Duct - Top Tub Only Open the drawer and remove the drawer front (refer section 9.2). Use long nose pliers to gently release the plastic clips while pulling the duct downwards. Refit in reverse manner, and ensure clips locate correctly. -
Page 61: Detergent Dispenser
9.9 Detergent Dispenser Remove the drawer front (refert section 9.2) Disconnect the two wiring lock connections from the dispenser coils. NOTE: Push back the locking tabs to allow the connectors Harness Lock to release. With a small bladed screwdriver, carefully release the small plastic clips holding the rinse aid indication LED in place and remove the LED. -
Page 62: Filter Plate
9.11 Filter Plate Remove the cutlery basket and rack from the tub. Remove the drain filter assembly. Rotate the filter plate locknut anti-clockwise to release the filter plate from the motor rotor assembly. Lift the filter plate clear. Refit in reverse manner, ensure the 3 legs are locked correctly to the motor rotor and the o-ring on top of the motor rotor is in place. -
Page 63: Water Softener (If Fitted)
9.13 Water Softener (if fitted) Remove the drawer front (refer Section 9.2). Water Softener Disconnect the wiring loom connections to the water softener diverter valve, brine pump and salt level detector, and remove the dispenser wiring loom connection to the electronic controller. Use a flat blade screwdriver to open the salt level ByPass Valve Salt Sense... -
Page 64: Wiring Cover
9.15 Wiring Cover Remove the drawer front (refer section 9.2) With the tub in the open position, carefully release the Clips four wiring cover clips, two on each side, from under the front lower section of the tub. Take care not to damage them. -
Page 65: Hall Sensor
9.17 Hall Sensor Remove the wiring cover (refer section 9.15) Unplug the wiring connection from the hall sensor Gently press the hall sensor locking tab in the Locking Tab direction shown and lift the hall sensor out. Refit in reverse manner and ensure the hall sensor is properly clipped in. -
Page 66: Lid
9.19 Lid Remove the tub as per section 9.6. On the right hand side of the lid, insert a flat blade screwdriver into the yoke slots between the lid flange and the yoke. Twist the screwdriver while pulling down on the lid to disengage the clip. -
Page 67: Yoke
9.20 Yoke Remove the lid, refer section 9.19. Release the lid actuator from the bottom of the yoke Yoke by pushing with your thumb against one of the locking tabs. NOTE: In tall tub models use an adaptor between the yoke and the lid actuator. -
Page 68: Lid Actuator
9.22 Slide Rail Replacement. Remove the tub, refer section 9.6 Remove the required lid actuator from the slide rail being replaced, refer section 9.21. Remove the appropriate chassis trim (refer section 9.27) to gain access to the screws of the rail being replaced. Remove the 2 hex drive screws securing the rail to the chassis. -
Page 69: Slide Rail Replacement
9.24 Water Inlet Valve Remove the lower tub, refer section 9.6. Fill Hoses Remove the mains filter cover, refer section 9.23. Partially lift the inlet valve up out of the housing. Disconnect the water inlet hose connection, CAUTION - water will drip. The water valve can now be removed up and out of the housing. -
Page 70: Front Chassis Trim Replacement
9.27 Front Chassis Trim Replacement Bottom tub only - Remove the toe kick, refer section 9.4, and the bottom cowling, refer section 9.5. Remove the drawer front, refer section 9.2, handle refer section 9.3, and the tub, refer section 9.6. Remove both the left hand and right hand yokes, refer section 9.20. -
Page 71: Single Integrated Vent Duct Removal
9.29 Internal Duct and Elbow Removal (some integrated models only) Remove the tub to gain access to the duct, refer section 9.6. To remove the chassis duct tube, remove the 13mm nut to release the elbow and gently pull the tube from the elbow duct. - Page 72 9.30 Wireless Receiver & Badge Remote Remove the door panel, refer section 9.2. Remove the harness from the receiver to the controller. Slide the receiver off the locating flange on the tub. When replacing the receiver, the remote control will need to be paired to the new receiver, to do this follow the procedures set out on p73 &...
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Page 73: Wireless Receiver & Badge Remote
Pairing Procedure This procedure details how to fit and pair the wireless interface (badge and receiver) on an integrated Phase 7 product. The wireless badge (or remote) interface for integrated products consists of 2 specific modules, a remote control and a receiver. NOTE: For each integrated product with the wireless badge, there is only one remote and one receiver, regardless of whether it is a single or double product. - Page 74 Place of the remote for binding iii) Once the remote is in roughly the location shown above, press one of the buttons on the remote. The left transmit LED icon should flash followed by five fast flashes of the right hand battery icon.
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Page 75: Notes
10 NOTES... - Page 76 www.fisherpaykel.co.nz www.fisherpaykel.com.au www.fisherpaykel.co.uk www.fisherpaykel.ie www.fisherpaykel.com www.fisherpaykel.ca Copyright © Fisher & Paykel 2010. All rights reserved. The product specifications in this booklet apply to the specific products and models described at the date of issue. Under our policy of continuous product improvement, these specifications may change at any time.