Troubleshooting
R
EMOVE AND REINSTALL THE PRINTER SOFTWARE
Understanding printer messages
Alignment Problem
Try one or more of the following:
•
Load plain, unmarked paper, and then realign the printhead.
Note: The printer will read any markings on used paper, which could cause the alignment error message to
reappear.
•
Press
to retry, or press
OK
Cannot Collate Job
Try one or more of the following:
•
Press
to continue printing the pages that were saved in the printer memory, and then collate the remainder of
OK
the print job.
•
Press
to cancel the current print job.
Change [Paper Source] to [Size] Paper
Try one or more of the following:
•
Press
to continue printing after loading the correct paper size and paper type in the default paper tray.
OK
•
Press
to cancel the current job.
Change [Paper Source] to [Size] [Type] Paper
Try one or more of the following:
•
Press
to continue printing after loading the correct paper size and paper type in the default paper tray.
OK
•
Press
to cancel the current job.
Close Printer
The printer is open. Close the printer to clear the message.
to clear the message.
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