Display Queue Status Indicator; Carrier Voip; Nortel Ip Phone 1150E User Guide (Cicm - Nortel 1150E User Manual

Display Queue status indicator

The LCD indicator associated with the Display Queue key gives an
indication of the number of calls in the ACD queue.
The following table lists the four states of the LCD indicator.
Indicator
Off
On
Slow flashing
Fast flashing
Copyright © 2009 Nortel Networks
.
The queues are presented in the order in which they were
entered at login.
Queue Status
Light
Normal
Busy
Overloaded

Carrier VoIP

Nortel IP Phone 1150E User Guide (CICM)

NN10300-025 04.01 Standard
24 April 2009
Display Queue status indicator 41
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Meaning
There are few or no calls
waiting.
An acceptable number of calls
are waiting.
Calls are backing up in the
queue. Calls overflowing to this
queue will not be accepted.
Too many calls are in the
queue. New calls are being
overflowed to another queue.