Software Upgrades; Validated Upgrades; Removing Existing Ip Office Suite - Avaya IP Office 3.0 Installation Manual

Software Upgrades

Software Upgrades
he software level of the IP Office and the core software within the IP Office must always be the same.
Install a new version of the IP Office manager includes core software files appropriate for upgrading the
hardware.
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Caution: Upgrading IP Office 403 Systems
Please note the following exceptional upgrade scenarios applicable to IP403 control unit.
o Upgrading to levels between 2.0 and 2.1(27) inclusive.
In this scenario, the IP403 must first be upgraded to level 1.99. Once upgrade to 1.99, the
unit can be further upgraded to levels from 2.0. Refer to Two-Stage IP403 Upgrades.
o Upgrading to 2.1(28) or higher.
In this scenario, the IP403 must first be upgraded to level 2.99. Once upgraded to 2.99,
the unit can be further upgraded to level from 2.1(28) or higher. Refer to Two-Stage IP403
Upgrades.
As the IP Office Manager upgrade procedure requires the existing Manager application to be removed, it
is strongly advised that any software upgrade actions are performed during a system quiet time.

Validated Upgrades

IP Office 2.1 software supports validated upgrades. This allows remote upgrades to be attempted.
However validated upgrades are only supported for units with core software level 2.1 or higher already
installed.
For hardware with Level 2.0 or earlier software installed, validated upgrades are not supported.
Therefore, when upgrading a system to Level 2.1, the upgrade must be done from a PC running IP
Office Manager that:
• Has a fixed IP address.
• Is connected on the same LAN segment as the IP Office control units.

Removing Existing IP Office Suite

1. Right click on Start and select Explore | Program Files | Avaya | IP Office Manager. Save all
xxx.cfg files (where xxx is the name of the configuration) to a separate safe location. Make a note
of the location of where the IP Office suite is located and the name of the Program folder (these
will be needed latter for Upgrading the IP Office Software).
2. From Start select Settings | Control Panel | Add/Remove Programs. Highlight IP Office Admin
Suite and click Change/Remove.
The install Wizard will run.
3. Select Modify and click Next. Make a note of the ticked components used in the current
installation (these will be used latter). Click Back.
4. Select Remove and click Next. Confirm that you wish to remove all components.
5. If Read Only files are detected, click OK. If Locked Files are detected, click Ignore.
Note: Your configuration and license files will be untouched and available for the upgraded
software.
6. You are provided with the option to reboot your PC. Select Reboot and click Finish. The Wizard
will run (removing the existing IP Office Suite). On completion click Finish.
Installation Manual
IP Office 3.0 40DHB0002UKCL Issue 12c (24th February 2005)
Basic System Programming
Page 53