Consultation Hold - Panasonic KX-TD308 Installation Manual

3 Features
C
onsultation Hold
Description
Conditions
Programming References
Feature References
Operation References
Allows the extension user to place a call on hold temporarily to
transfer it, make a Conference call, or perform Call Splitting. The
held call can be retrieved from other extensions.
• With a proprietary telephone, Consultation Hold is established by
pressing TRANSFER or CONF button. With a standard telephone, it is
established by pressing the hookswitch lightly.
• With a standard telephone, the user can hold a call only to transfer it.
• Doorphone calls and paging calls cannot be placed on Consultation
Hold.
• A new incoming call will not arise at the extension which is keeping a
call on Consultation Hold. The extension is regarded as busy.
• If a calling party is placed on hold, music is sent to the party, if
available. (Music on Hold)
• If a call on hold is not retrieved in a specific period of time, Transfer
Recall starts.
• If an outside call is placed on hold and not retrieved in 30 minutes, it is
automatically disconnected.
Section 4, System Programming
[201] Transfer Recall Time
[990] System Additional Information, Fields (2), (5)
Section 3, Features
Call Splitting
Call Transfer, Screened – to
Extension
Call Transfer, Screened – to
Outside Line
Not applicable.
Call Transfer, Unscreened
Conference
Conference, Unattended
Music on Hold
Features
C
3-55