Consultation Hold - Panasonic KX-T336 Manual

2.00 Consultation Hold
Description
Allows the extension user to hold the current call
temporarily on purpose to transfer it or establish
a conference. Other extensions cannot retrieve
' the call during Consultation Hold.
Programming
None
Conditions
The extension users can not place the following
calls on consuftation hold.
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A call with Attendant Console
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A call with Doorphone
Consultation Hold Recall tone sound immediately
if the extension user replaces the handset while
having a call on consultation hold.
Consultation Hold Recatl tone sounds in the
same way as Held Call Reminder.
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If a held call is not answered more than 30
minutes, it will be disconnected automatically.
When you have a call on Consultation Hold and
are talking to another party, pressing the
switchhook for approximately one half second
and releasing it enables you to have conference
if a conference trunk is available. If there is no
conference trunk available, the party in
conversation is placed on Consultation Hold and
you can talk to the retrieved party.
For further information about conference, refer to
Section 5-E-l .OO "Conference."
Music on Hold will be sent to the held party if
available. For sending Music on Hold, prior
assignment is necessary. Refer to Section
3-E-l -00 ' Music on Hold" for further information.
Operation
Placing a call on Consultation Hold
1. Press the switchhook for
approximately one half second
and release.
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The call is placed on
Consultation Hold, and you
hear confirmation tone 2 then
dial tone 1 or 3 or 4.
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You can call another party.
Retrieving a call on Consultation Hold
You have placed a call on Consultation Hold and
are not in conversation.
ITF' l 1. Press the switchhook for
approximately one half second
and release.
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The call is retrieved and you
can talk to the party.
5-C-2