R
record state 11
recording calls 23
ringback state 11
ringing 11
S
saving changes 39
Select-N-Dial feature,
configuring 41
shortcut keys, using to call 41
shortcut keys. using to dial 20
SIP Hold state 11
Smart Tags
configuring in Excel 42
configuring in Internet
Explorer 43
system requirements 3
T
transfer button 22
transferring calls 22
Transmitting caller IDs 25
Transmitting CID phrases 26
U
uninstall 4
V
voicemail messages 28
forwarding 30
W
workgroup 31
Caller IDs 25
52 MaxAgent for Lync Manual