HP Surestore Disk Array 12h - And FC60 Service Manual page 285

Table 39
Disk Enclosure Troubleshooting Table (cont'd)
Problem Description
Power Supply LED is
amber
Temperature is over limit
Temperature sensors are on the
BCC
and are independent of power
supplies. Investigate temperature
warnings immediately, before
power supplies sense critical
temperature and turn off.
Temperature is under limit
Voltage is over limit
Voltage is under limit
Peer BCC status,
temperature and voltage
are Not Available
LED State Probable Cause/Solution
Amber – An incompatible or defective component
– Power supply hardware is faulty.
Unplug the power cord and wait for the LED
to turn off. Reinsert the power cord. If fault
persists, replace the power supply.
none – A fan is faulty. Check status and correct.
– Airflow is obstructed; vents are blocked.
none
– One or more slots are empty.
– Power supply is faulty. Check status and
– Room temperature is too high. If ambient
– Temperature sensor is faulty. Compare
none – Room temperature is too low.
– Temperature sensor is faulty. Compare
none
none Power supply is faulty. Check status and
correct.
none
none Either power supply is faulty. Check status
and correct.
none
none Firmware on BCC A and BCC B are
different versions.
none Internal bus is faulty. Contact HP technical
support to replace midplane.
SureStore E Disk System SC10 Troubleshooting
caused a temporary fault.
correct.
temperature cannot be reduced in a
reasonable time, turn OFF product to
prevent shortened life.
temperature reported by peer BCC.
temperature reported by peer BCC.
285