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Fujitsu SPARC Enterprise M3000 Service Manual

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SPARC Enterprise M3000 Server
Service Manual
Part No.: E26435-01
Manual Code: C120-E540-06EN
March 2012

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Summary of Contents for Fujitsu SPARC Enterprise M3000

  • Page 1 SPARC Enterprise M3000 Server Service Manual Part No.: E26435-01 Manual Code: C120-E540-06EN March 2012...
  • Page 2 INFRINGEMENT, ARE DISCLAIMED, EXCEPT TO THE EXTENT THAT SUCH DISCLAIMERS ARE HELD TO BE LEGALLY INVALID. Unless otherwise expressly set forth in such agreement, to the extent allowed by applicable law, in no event shall Oracle or Fujitsu Limited, and/or any of their affiliates have any liability to any third party under any legal theory for any loss of revenues or profits, loss of use or data, or business interruptions, or for any indirect, special, incidental or consequential damages, even if advised of the possibility of such damages.
  • Page 3 OU À L’ABSENCE DE CONTREFAÇON, SONT EXCLUES, DANS LA MESURE AUTORISÉE PAR LA LOI APPLICABLE. Sauf mention contraire expressément stipulée dans ce contrat, dans la mesure autorisée par la loi applicable, en aucun cas Oracle ou Fujitsu Limited et/ou l’une ou l’autre de leurs sociétés affiliées ne sauraient être tenues responsables envers une quelconque partie tierce, sous quelque théorie juridique que ce soit, de tout manque à...

  • Page 5: Table Of Contents

    Contents Preface xiii Safety Precautions for Maintenance 1–1 ESD Precautions 1–1 Server Precautions 1–3 1.2.1 Electrical Safety Precautions 1–3 1.2.2 Equipment Rack Safety Precautions 1–3 1.2.3 Component Handling Precautions 1–4 Hardware Overview 2–1 Name of Each Part 2–1 Operator Panel 2–5 2.2.1 Operator Panel Overview 2–6 2.2.2...
  • Page 6 Failure Diagnostic Method 3–2 Checking the Server and System Configuration 3–4 3.3.1 Checking the Hardware Configuration and FRU Status 3–4 3.3.1.1 Checking the Hardware Configuration. 3–5 3.3.2 Checking the Software and Firmware Configurations 3–6 3.3.2.1 Checking the Software Configuration 3–7 3.3.2.2 Checking the Firmware Configuration 3–7 3.3.2.3...
  • Page 7 3.6.2.1 Options 3–21 3.6.3 Using the prtconf Command 3–23 3.6.3.1 Options 3–24 3.6.4 Using the netstat Command 3–26 3.6.4.1 Options 3–26 3.6.5 Using the ping Command 3–27 3.6.5.1 Options 3–27 3.6.6 Using the ps Command 3–28 3.6.6.1 Options 3–29 3.6.7 Using the prstat Command 3–29 3.6.7.1 Options 3–30...
  • Page 8 4.5.1.1 Power-off by Using the XSCF Command 4–12 4.5.1.2 Power off by Using the Operator Panel 4–13 4.5.2 FRU Removal and Replacement 4–13 4.5.3 Powering on the Server 4–13 4.5.3.1 Power-on by Using the XSCF Command 4–13 4.5.3.2 Power-on by Using the Operator Panel 4–14 4.5.4 Verifying the Hardware Operation 4–15 Internal Components Access 5–1...
  • Page 9 7.1.1 Confirmation of DIMM Information 7–3 7.1.2 Memory Mounting Conditions 7–4 Accessing the DIMMs 7–7 Removing the DIMMs 7–8 Installing the DIMMs 7–9 Reassembling the Server 7–9 Replacement and Installation of PCIe Cards 8–1 Accessing a PCIe Card 8–3 Removing a PCIe Card 8–4 Mounting a PCIe Card 8–5 Reassembling the Server 8–5 Replacement and Installation of a Hard Disk Drive (HDD) 9–1...
  • Page 10 CD-RW/DVD-RW Drive Unit (DVDU) Replacement 11–1 11.1 Identifying the Type of CD-RW/DVD-RW Drive Unit 11–3 11.2 Accessing the CD-RW/DVD-RW Drive Unit 11–4 11.3 Removing the CD-RW/DVD-RW Drive Unit 11–5 11.4 Mounting the CD-RW/DVD-RW Drive Unit 11–6 11.5 Reassembling the Server 11–6 Power Supply Unit Replacement 12–1 12.1 Accessing a Power Supply Unit 12–3...
  • Page 11 A. Components List A–1 B. FRU List B–1 Server Overview B–1 Motherboard Unit B–2 B.2.1 Memory (DIMM) B–3 B.2.2 PCIe Slot B–3 B.2.3 CPU B–4 B.2.4 XSCF Unit B–4 Drive B–5 B.3.1 Hard Disk Drive B–5 B.3.2 CD-RW/DVD-RW Drive Unit (DVDU) B–6 Power Supply Unit B–6 Fan Unit B–7 C.
  • Page 12 Connections D–6 E. DC Power Supply Model E–1 The Server Views E–2 LED Functions of Power Supply Unit E–4 Electrical Specifications E–5 Using the showhardconf Command E–6 F. Reactivating a Hardware RAID Boot Volume F–1 Abbreviations Abbreviations–1 Index Index–1 SPARC Enterprise M3000 Server Service Manual • March 2012...

  • Page 13: Preface

    Preface This manual describes how to service SPARC Enterprise M3000 server from Oracle and Fujitsu. This document is written for maintenance providers who have received formal service training. References herein to the M3000 server are reference to the SPARC Enterprise M3000 server.

  • Page 14: Related Documentation

    All documents for your server are available online at the following locations. Documentation Link Sun Oracle software-related manuals http://www.oracle.com/documentation (Oracle Solaris OS, and so on) Fujitsu documents http://www.fujitsu.com/sparcenterprise/manual/ Oracle M-series server documents http://www.oracle.com/technetwork/documentation/spar c-mseries-servers-252709.html The following table lists titles of related documents.

  • Page 15: Text Conventions

    Text Conventions This manual uses the following fonts and symbols to express specific types of information. Font/Symbol Meaning Example What you type, when contrasted AaBbCc123 XSCF> adduser jsmith with on-screen computer output. This font represents the example of command input in the frame. The names of commands, files, and AaBbCc123 XSCF>...

  • Page 16: Documentation Feedback

    For Oracle users: ■ http://www.oracle.com/goto/docfeedback Include the title and part number of your document with your feedback: SPARC Enterprise M3000 Server Service Manual, part number E26435-01 For Fujitsu users: ■ http://www.fujitsu.com/global/contact/computing/sparce_index.html SPARC Enterprise M3000 Server Service Manual • March 2012...

  • Page 17: Safety Precautions For Maintenance

    C H A P T E R Safety Precautions for Maintenance This chapter provides safety precautions required for maintenance. Section 1.1, “ESD Precautions” on page 1-1 ■ Section 1.2, “Server Precautions” on page 1-3 ■ ESD Precautions To ensure that you and bystanders are not exposed to harm and to prevent damage to the system, observe the following safety precautions.
  • Page 18 Wrist Strap Connection Destination FIGURE 1-1 FRU* other than hard disk drive and fan unit ■ Connect to either upper right on the front or upper left on the rear of the server. Hard disk drive or fan unit: ■ Connect to one of two thumbscrews on the front of the server.

  • Page 19: Server Precautions

    Server Precautions When maintaining the server, observe the following precautions for your protection. Follow all cautions, warnings, and instructions marked on the server. ■ Caution – Do not insert any object in an opening of the server. If any object comes into contact with a high-voltage part or short-circuits a component, fire or electric shock might result.

  • Page 20: Component Handling Precautions

    When the equipment rack is mounted on a raised floor, ensure that the raised ■ floor has sufficient strength to withstand the weight upon it when the server is extended on its slide rails. Fix the equipment rack through the raised floor to the concrete floor below it, using a proprietary mounting kit for this purpose.

  • Page 21: Hardware Overview

    C H A P T E R Hardware Overview This chapter explains the names of components and also explains the LEDs on the operator panel and rear panel. Section 2.1, “Name of Each Part” on page 2-1 ■ Section 2.2, “Operator Panel” on page 2-5 ■...
  • Page 22 are the internal view, front view, and rear view FIGURE 2-1 FIGURE 2-2 FIGURE 2-3 of the server, respectively, and they indicate the names and abbreviated names of main components. Server (Internal View) FIGURE 2-1 Fan backplane (FANBP_B) Memory (DIMM) XSCF unit (XSCFU) PCIe slot...
  • Page 23 Server (Front View) FIGURE 2-2 Location Number Component Fan unit (FAN_A) Operator panel (OPNL) Hard disk drive (HDD) (2.5-inch SAS disk) CD-RW/DVD-RW drive unit (DVDU) Chapter 2 Hardware Overview...
  • Page 24 Server (Rear View) (AC Power Supply Model) FIGURE 2-3 Location Number Component Power supply unit (PSU) PCIe slot RCI port USB port (for XSCF) Serial port (for XSCF) LAN port (for XSCF) UPC port Serial Attached SCSI (SAS) port Gigabit Ethernet (GbE) port (for OS) * For information on whether the RCI function is supported for your server, see the SPARC Enterprise M3000/M4000/M5000/M8000/M9000 Servers Product Notes.

  • Page 25: Operator Panel

    Operator Panel The operator panel has the important function of controlling the power of the server. The operator panel is usually locked with a key to prevent the server from being mistakenly powered off during system operation. Before starting maintenance work, ask the system administrator to unlock the operator panel.

  • Page 26: Operator Panel Overview

    2.2.1 Operator Panel Overview The system administrator or service engineer checks the operating status of the server with LEDs or operates the power supply with the power switch. FIGURE 2-4 shows the location of the operator panel. Operator Panel Location FIGURE 2-4 Location Number Component...

  • Page 27: Switches On The Operator Panel

    2.2.2 Switches on the Operator Panel depicts the functions of the switches on the operator panel. TABLE 2-1 The switches on the operator panel include the mode switch for setting the operation mode and the power switch for turning on and off the server. Switches (Operator Panel) TABLE 2-1 Switch...
  • Page 28 shows the function of the mode switch. TABLE 2-2 Mode Switch Function TABLE 2-2 Function Mode Switch Locked Service Inhibition of Break Signal Reception Enabled Reception of the Disabled Break signal can be enabled or disabled for each domain using setdomainmode command.

  • Page 29: Leds On The Operator Panel

    2.2.3 LEDs on the Operator Panel lists the server states displayed with the LEDs on the operator panel. TABLE 2-3 The three LED indicators on the operator panel indicate the following: General system status ■ System error warning ■ System error location ■...
  • Page 30 State Display by Combination of LEDs on the Operator Panel TABLE 2-4 Name Description POWER XSCF STANDBY CHECK XSCF Power is not being supplied. Power has been turned on. Blinking The XSCF unit is being initialized. Blinking An error occurred in the XSCF unit. The XSCF unit is in the standby state.

  • Page 31: Led Functions Of Components

    LED Functions of Components This section explains the LEDs of each component. When replacing a FRU, check in advance the states of LEDs. Normal system state can be confirmed by checking the operator panel. If an error occurs in an individual hardware component in the server, the LEDs of the component containing the hardware component which caused the error will indicate the error location.
  • Page 32 Component LEDs and Their Functions (Continued) TABLE 2-5 Component Name Status Description Hard disk drive Indicates that the hard disk drive can be removed. However, (HDD) this LED is not used. CHECK On (amber) Indicates that an error occurred in the HDD. However, this LED stays on for several minutes (until initialization starts) immediately after power-on.

  • Page 33: External Interface Port On Rear Panel

    Component LEDs and Their Functions (Continued) TABLE 2-5 Component Name Status Description LAN port display ACTIVE On (green) Indicates that communication is being performed through the part LAN port. Indicates that communication is not being performed through the LAN port. LINK On (amber) Indicates that the communication speed of the LAN port is 1...
  • Page 34 External Interface Port Locations FIGURE 2-5 2-14 SPARC Enterprise M3000 Server Service Manual • March 2012...
  • Page 35 External Interface Port Functions TABLE 2-6 Location Number Component Description RCI port Used to connect the server to a peripheral device having a RCI connector to enable power interlocking and error monitoring. For information on whether the RCI function is supported for your server, see the SPARC Enterprise M3000/M4000/M5000/M8000/M9000 Servers Product Notes.
  • Page 36 External Interface Port Functions (Continued) TABLE 2-6 Location Number Component Description GbE port 0 (for OS) Up to 4 100Base-TX/1000Base-T cables can be connected to GbE ports. High-capacity data can be transferred at a high speed. GbE port 1 (for OS) GbE port 2 (for OS) GbE port 3 (for OS) SAS port...

  • Page 37: Labels

    Labels This section explains the labels and the card affixed to the server. Note – The information on the label might differ from that shown on the affixed labels. The model number, serial number, and hardware version, all of which are ■...
  • Page 38 Label Locations FIGURE 2-6 Inside: System faceplate label Outside: Standards label 2-18 SPARC Enterprise M3000 Server Service Manual • March 2012...

  • Page 39: Troubleshooting

    C H A P T E R Troubleshooting This chapter provides the fault diagnosis information and the actions to take for problems. Section 3.1, “Emergency Power Off” on page 3-1 ■ Section 3.2, “Failure Diagnostic Method” on page 3-2 ■ Section 3.3, “Checking the Server and System Configuration”...

  • Page 40: Failure Diagnostic Method

    2. Remove the power cord clamp and disconnect the cable. Power-off Method FIGURE 3-1 Failure Diagnostic Method When an error occurs, a message is displayed on the maintenance monitor in many cases. Use the flowchart in to find the correct methods for diagnosing FIGURE 3-2 failures.

  • Page 41: Chapter 3 Troubleshooting

    Diagnostic Method Flowchart FIGURE 3-2 Start OS panic or performance error? Is the power OK or Check the power supply unit and AC OK LED off? its connection. The XSCF mail function sent an E-mail message? Check whether an error message is displayed on the OS console and XSCF console.

  • Page 42: Checking The Server And System Configuration

    Checking the Server and System Configuration The operating conditions must remain the same before and after maintenance. If an error occurs in the server, save the system configuration and component status information. Confirm that the recovered state after maintenance is the same as that before maintenance.

  • Page 43: Checking The Hardware Configuration

    Commands for Checking Hardware Configuration (Continued) TABLE 3-1 Command Description Displays information on the system board (XSB). showboards Displays the hardware resource configuration information of a domain. showdcl Displays the setting information of a device. showfru The status of each component can be checked based on the On or blinking state of the component LEDs.

  • Page 44: Checking The Software And Firmware Configurations

    3.3.2 Checking the Software and Firmware Configurations The software and firmware configurations and versions affect the operation of the server. To change the configuration or investigate a problem, check the latest information and check for any problems in the software. Software and firmware varies according to user conditions.

  • Page 45: Checking The Software Configuration

    3.3.2.1 Checking the Software Configuration The following procedure can be used to check the software configuration from the domain console. ● Type showrev. # showrev The showrev command displays system configuration information on the screen. 3.3.2.2 Checking the Firmware Configuration Login authority is required to check the firmware configuration.

  • Page 46: Error Conditions

    Error Conditions This section describes error conditions and relevant corrective actions. This work is explained in the following sections: Section 3.4.1, “Predictive Self-Healing Tools” on page 3-8 ■ Section 3.4.2, “Monitoring Output” on page 3-10 ■ Section 3.4.3, “Messaging Output” on page 3-10 ■...
  • Page 47 shows typical messages generated when an error occurs. Messages are TABLE 3-4 displayed on your console and are recorded in the /var/adm/messages file. A message in indicates that the fault has already been diagnosed. If there TABLE 3-4 was any corrective action that the system could take, the system has already taken it. If your server is still running, the corrective action continues to be taken.

  • Page 48: Monitoring Output

    3.4.2 Monitoring Output To understand error conditions, collect monitoring output information. For the collection of the information, use the commands shown in TABLE 3-5 XSCF Commands for Checking Monitoring Output TABLE 3-5 Command Operand Description Displays the console of a domain. showlogs(8) console Logs messages that are displayed in the message window.

  • Page 49: Using Troubleshooting Commands

    Using Troubleshooting Commands When any message listed in is displayed, detailed information on the error TABLE 3-4 may be required. For details on troubleshooting commands, see manual pages of the Oracle Solaris OS or XSCF Shell. This section provides detailed explanations of the following commands: “Using the showhardconf Command”...
  • Page 50 XSCF> showhardconf SPARC Enterprise M3000; + Serial:IKK0813023; Operator_Panel_Switch:Locked; + Power_Supply_System:Single; SCF-ID:XSCF#0; + System_Power:On; System_Phase:Cabinet Power On; Domain#0 Domain_Status:OpenBoot Execution Completed; MBU_A Status:Normal; Ver:0101h; Serial:PP0829045F + FRU-Part-Number:CA07082-D902 A1 /541-3302-01 + CPU Status:Normal; + Freq:2.520 GHz; Type:32; + Core:4; Strand:2; + Memory_Size:8 GB; MEM#0A Status:Normal;...
  • Page 51 The showhardconf output continued: PSU#0 Status:Normal; Serial:EA08260208; + FRU-Part-Number:CA01022-0720 03C /300-2193-03 + Power_Status:On; + Type:AC; PSU#1 Status:Normal; Serial:EA08260210; + FRU-Part-Number:CA01022-0720 03C /300-2193-03 + Power_Status:On; + Type:AC; FANBP_B Status:Normal; Ver:0101h; Serial:PP082704TD + FRU-Part-Number:CA20399-B12X 006AB/541-3304-02 FAN_A#0 Status:Normal; FAN_A#1 Status:Normal; For details, see the showhardconf manual pages. Chapter 3 Troubleshooting 3-13...

  • Page 52: Using The Showlogs Command

    3.5.2 Using the showlogs Command The showlogs command displays information of specified logs in the order of time stamps. The information with the oldest time stamp is displayed first. The showlogs command displays the following logs: Error log ■ Power log ■...

  • Page 53: Using The Showstatus Command

    3.5.3 Using the showstatus Command The showstatus command displays information about faulty or degraded units that are among the FRUs composing the server and information on the units on the layers immediately above the layers of the faulty or degraded units. For each of the displayed units, an asterisk (*) indicating that the unit is faulty is displayed with any of the following status indicators, which is displayed after "Status:".

  • Page 54: Using The Fmdump Command

    3.5.4 Using the fmdump Command The fmdump command displays the contents of the log managed by the module called Fault Manager. This example assumes that only one error exists. # fmdump TIME UUID SUNW-MSG-ID Nov 02 10:04:15.4911 0ee65618-2218-4997-c0dc-b5c410ed8ec2 SUN4-8000-0Y 3.5.4.1 fmdump -V Command To get more detailed information you can use the -e option, as shown in the following example.

  • Page 55: Fmdump -E Command

    3.5.4.2 fmdump -e Command To get information of the errors that caused this failure you can use the -e option, as shown in the following example. # fmdump -e TIME CLASS Nov 02 10:04:14.3008 ereport.io.fire.jbc.mb_per 3.5.5 Using the fmadm Command 3.5.5.1 Using the fmadm faulty Command The fmadm faulty command can be used by administrators and service personnel to...

  • Page 56: Fmadm Repair Command

    3.5.5.2 fmadm repair Command When the fmadm faulty command displays a fault, the fmadm repair command must be executed to clear the FRU information in the domain after replacement of the motherboard unit that has encountered the error. If the fmadm repair command is not executed, the error message is not cleared.

  • Page 57: Using The Fmstat Command

    3.5.6 Using the fmstat Command The fmstat command reports statistical information and a set of modules that are associated with the module called Oracle Solaris Fault Manager. By using the fmstat command, statistical information about the diagnostic engine and diagnostic agent that are currently involved in fault management can be displayed. The following output example shows that the fmd-self-diagnosis DE module (displayed also on the console output) has received accepted events.

  • Page 58: Using The Iostat Command

    Most of these commands are located in the /usr/bin directory or /usr/sbin directory. 3.6.1 Using the iostat Command The iostat command repeatedly reports terminal, drive, and I/O activity, as well as CPU utilization. 3.6.1.1 Options lists the options of the iostat command and how those options can help TABLE 3-7 troubleshoot the server.

  • Page 59: Using The Prtdiag Command

    The following example shows output for the iostat command: # iostat -En c0t0d0 Soft Errors: 0 Hard Errors: 0 Transport Errors: 0 Model: ST3120026A Revision: 8.01 Serial No: 3JT4H4C2 Size: 120.03GB <120031641600 bytes> Media Error: 0 Device Not Ready: 0 No Device: 0 Recoverable: 0 Illegal Request: 0 c0t2d0...
  • Page 60 The following example shows output for the prtdiag command in verbose mode: # prtdiag -v System Configuration: Sun Microsystems sun4u SPARC Enterprise M3000 Server System clock frequency: 1064 MHz Memory size: 7808 Megabytes ================================== CPUs =========================== Chip Impl. Mask ---- ----------------------- ---- ----- ----...

  • Page 61: Using The Prtconf Command

    The prtdiag output continued: a3, 1678, 14e4 6, 4, 1 okay --,133 network-pci14e4,1678 /pci@0,600000/pci@0/pci@1/pci@0/network@4,1 PCIx 103, 1166 7, 0, 0 okay 133,133 pci-pciex1166,103 /pci@0,600000/pci@0/pci@2/pci@0 a3, 1678, 14e4 8, 4, 0 okay --,133 network-pci14e4,1678 /pci@0,600000/pci@0/pci@2/pci@0/network@4 a3, 1678, 14e4 8, 4, 1 okay --,133 network-pci14e4,1678 /pci@0,600000/pci@0/pci@2/pci@0/network@4,1...

  • Page 62: Options

    3.6.3.1 Options lists the options of the prtconf command and how those options can help TABLE 3-9 troubleshooting. Options for prtconf TABLE 3-9 Option Description How it can help No option Displays the device tree of devices recognized If a hardware device is recognized, then it is by the operating system.
  • Page 63 The prtconf output continued: nvram (driver not attached) pseudo-mc, instance #0 cmp (driver not attached) core (driver not attached) cpu (driver not attached) cpu (driver not attached) core (driver not attached) cpu (driver not attached) cpu (driver not attached) core (driver not attached) cpu (driver not attached) cpu (driver not attached) core (driver not attached)

  • Page 64: Using The Netstat Command

    The prtconf output continued: pseudo, instance #0 3.6.4 Using the netstat Command The netstat command displays the network status and protocol statistics. 3.6.4.1 Options lists the options of the netstat command and how those options can TABLE 3-10 help troubleshooting. Options for netstat TABLE 3-10 Option...

  • Page 65: Using The Ping Command

    The following example shows the output for the netstat -p command: # netstat -p Net to Media Table: IPv4 Device IP Address Mask Flags Phys Addr ------ -------------------- --------------- -------- --------------- bge0 san-ff1-14-a 255.255.255.255 o 00:14:4f:3a:93:61 bge0 san-ff2-40-a 255.255.255.255 o 00:14:4f:3a:93:85 sppp0 224.0.0.22...

  • Page 66: Using The Ps Command

    Options for ping (Continued) TABLE 3-11 Option Description How it can help Replaces host names with IP addresses and Used when an IP address is more useful than a displays them. host name. Continues to repeat ping at intervals of 1 Helps identify intermittent or long duration second.

  • Page 67: Options

    3.6.6.1 Options lists the options of the ps command and how those options can help TABLE 3-12 troubleshooting. Options for ps TABLE 3-12 Option Description How It Can Help Displays information for every process. Identifies the process ID and the executable files.

  • Page 68: Options

    3.6.7.1 Options lists the options of the prstat command and how those options can help TABLE 3-13 troubleshooting. Options for prstat TABLE 3-13 Option Description How It Can Help No option Displays a list of the processes sorted in Output identifies the process ID, user ID, used descending order of consumption amount of amount of memory, state, CPU consumption, CPU resources.

  • Page 69: Fru Replacement Preparation

    C H A P T E R FRU Replacement Preparation This chapter explains the method of preparing for the safe replacement of FRUs. Section 4.1, “Tools Required for Maintenance” on page 4-1 ■ Section 4.2, “FRU Replacement and Installation Methods” on page 4-2 ■...

  • Page 70: Fru Replacement And Installation Methods

    FRU Replacement and Installation Methods This section explains how to replace and install FRUs. 4.2.1 FRU Replacement There are three methods of replacing FRUs, as follows: Active replacement ■ A target FRU is operated while the Oracle Solaris OS of the domain to which the FRU belongs is operating.
  • Page 71 Hot replacement ■ A target FRU is operated while the domain to which the FRU belongs is stopped. Depending on the target FRU, there are two cases as follows: Power supply unit/Fan unit: operated with XSCF commands. ■ Hard disk drive: operated directly, not by using XSCF commands. ■...

  • Page 72: Fru Installation

    ‡ The hard disk drive will have a redundant configuration by setting the mirroring. ■ If a hard disk drive is a nonmirrored boot device, it must be replaced according to the cold replacement procedure. ■ If a hard disk drive is in a mirrored configuration, active replacement can be performed on the failed drive because the mirrored ■...

  • Page 73: Active Replacement/Active Addition

    FRU Access Locations and Installation Methods (Continued) TABLE 4-3 Access Active Where to Find the Location Cold Addition Hot Addition Addition Procedure Operator panel (OPNL) Front/top * The FRU is operated directly, without using XSCF commands. † The FRU is operated with XSCF commands. Active Replacement/Active Addition In active replacement, the target FRU is operated while the Oracle Solaris OS of the domain to which the FRU belongs is operating.

  • Page 74: Fru Removal And Replacement

    1. From the Oracle Solaris OS, type the cfgadm command to obtain the FRU status. # cfgadm -a 2. Stop the application from using the FRU and disconnect the FRU from the Oracle Solaris OS. The READY LED (green) of the HDD goes off. 3.

  • Page 75: Verifying The Hardware Operation

    1. Type the cfgdevice -c unconfigure command from the Oracle Solaris OS to integrate the FRU into the Oracle Solaris OS. # cfgadm -c configure Ap_Id The Ap_Id is shown in the output of cfgadm (for example, disk#0). 2. Type the cfgadm -x command to confirm that the CHECK LED is off. # cfgadm -x led=fault, mode=off Ap_Id The Ap_Id is shown in the output of cfgadm (for example, disk#0).
  • Page 76 4.4.1 FRU Removal and Replacement (Power supply unit/Fan unit) ● Type the replacefru command from the XSCF Shell prompt. The replacefru command is a menu-driven interactive command. XSCF> replacefru ---------------------------------------------------------------------- Maintenance/Replacement Menu Please select a type of FRU to be replaced. 1.
  • Page 77 The replacefru command automatically tests the status of the FRU after the completion of removal and replacement. Diagnostic tests for FAN_A#0 have started. [This operation may take up to 3 minute(s)] (progress scale reported in seconds) 0..30..done ---------------------------------------------------------------------- Maintenance/Replacement Menu Status of the replaced FRU.

  • Page 78: Verifying The Hardware Operation (Power Supply Unit/Fan Unit)

    4.4.2 Verifying the Hardware Operation (Power supply unit/Fan unit) 1. Type the showhardconf command to confirm that the new FRU has been installed. XSCF> showhardconf SPARC Enterprise M3000; + Serial:IKK0813023; Operator_Panel_Switch:Locked; + Power_Supply_System:Single; SCF-ID:XSCF#0; + System_Power:On; System_Phase:Cabinet Power On; Domain#0 Domain_Status:OpenBoot Execution Completed; MBU_A Status:Normal;...

  • Page 79: Verifying The Hardware Operation (Hard Disk Drive)

    The showhardconf output continued: OPNL Status:Normal; Ver:0101h; Serial:PP082202R8 + FRU-Part-Number:CA07082-D911 A1 /541-3306-01 PSU#0 Status:Normal; Serial:EA08210127; + FRU-Part-Number:CA01022-0720 02B /300-2193-02 + Power_Status:On; + Type:AC; PSU#1 Status:Normal; Serial:EA08210131; + FRU-Part-Number:CA01022-0720 02B /300-2193-02 + Power_Status:On; + Type:AC; FANBP_B Status:Normal; Ver:0101h; Serial:PP0821031E + FRU-Part-Number:CA20399-B12X 004AA/541-3304-01 FAN_A#0 Status:Normal;...

  • Page 80: Cold Replacement/Cold Addition

    Cold Replacement/Cold Addition In cold replacement, all business operations must be stopped. When accessing the server, power off the server and disconnect the power cord to ensure safety. For cold addition, do the same operation as that for cold replacement. 4.5.1 Powering off the Server This section explains how to power off the server.

  • Page 81: Power Off By Using The Operator Panel

    4.5.1.2 Power off by Using the Operator Panel 1. Notify users that the server is being powered off. 2. Back up the system files and data to tape, if necessary. 3. Turn the mode switch on the operator panel to the Service position. 4.

  • Page 82: Power-On By Using The Operator Panel

    5. A user with platadm or fieldeng authority must log in to the XSCF Shell and type the poweron command. XSCF> poweron -a Soon, the following activity is executed: The POWER LED on the operator panel is turned on. ■ The power-on self-test (POST) is executed.

  • Page 83: Verifying The Hardware Operation

    4.5.4 Verifying the Hardware Operation 1. In response to the ok prompt, press the E key and enter ”#” (default value) NTER and then press the ”.” (period) key. The domain console is switched to the XSCF console. 2. Use the showhardconf command to confirm that the new FRU has been installed.
  • Page 84 The showhardconf output continued: PCI#2 Name_Property:pci; Card_Type:Other; PCI#3 Name_Property:pci; Card_Type:Other; OPNL Status:Normal; Ver:0101h; Serial:PP082202R8 + FRU-Part-Number:CA07082-D911 A1 /541-3306-01 PSU#0 Status:Normal; Serial:EA08210127; + FRU-Part-Number:CA01022-0720 02B /300-2193-02 + Power_Status:On; + Type:AC; PSU#1 Status:Normal; Serial:EA08210131; + FRU-Part-Number:CA01022-0720 02B /300-2193-02 + Power_Status:On; + Type:AC; FANBP_B Status:Normal;...
  • Page 85 The show-devs output continued: /pci@1,700000/pci@0 /pci@1,700000/pci@0/pci@9 /pci@1,700000/pci@0/pci@8 /pci@1,700000/pci@0/pci@0 /pci@1,700000/pci@0/pci@9/pci@0 /pci@1,700000/pci@0/pci@9/pci@0/FJSV,e2ta@4,1 /pci@1,700000/pci@0/pci@9/pci@0/FJSV,e2ta@4 /pci@1,700000/pci@0/pci@8/pci@0 /pci@1,700000/pci@0/pci@8/pci@0/FJSV,e2ta@4,1 /pci@1,700000/pci@0/pci@8/pci@0/FJSV,e2ta@4 /pci@1,700000/pci@0/pci@0/pci@0 /pci@1,700000/pci@0/pci@0/pci@0/FJSV,e2ta@4,1 /pci@1,700000/pci@0/pci@0/pci@0/FJSV,e2ta@4 /pci@0,600000/pci@0 /pci@0,600000/pci@0/pci@8 /pci@0,600000/pci@0/pci@2 /pci@0,600000/pci@0/pci@1 /pci@0,600000/pci@0/pci@0 /pci@0,600000/pci@0/pci@8/pci@0 /pci@0,600000/pci@0/pci@8/pci@0/FJSV,e2ta@4,1 /pci@0,600000/pci@0/pci@8/pci@0/FJSV,e2ta@4 /pci@0,600000/pci@0/pci@2/pci@0 /pci@0,600000/pci@0/pci@2/pci@0/network@4,1 /pci@0,600000/pci@0/pci@2/pci@0/network@4 /pci@0,600000/pci@0/pci@1/pci@0 /pci@0,600000/pci@0/pci@1/pci@0/network@4,1 /pci@0,600000/pci@0/pci@1/pci@0/network@4 /pci@0,600000/pci@0/pci@0/scsi@0 /pci@0,600000/pci@0/pci@0/scsi@0/disk /pci@0,600000/pci@0/pci@0/scsi@0/tape /pci@8,4000/ebus@1 /pci@8,4000/ebus@1/panel@14,280030 /pci@8,4000/ebus@1/scfc@14,200000 /pci@8,4000/ebus@1/serial@14,400000 /pci@8,4000/ebus@1/flashprom@10,0 /cmp@400,0/core@3 /cmp@400,0/core@2 /cmp@400,0/core@1 /cmp@400,0/core@0...
  • Page 86 5. Type the probe-scsi-all command to confirm that the storage devices are mounted. {0} ok probe-scsi-all /pci@0,600000/pci@0/pci@0/scsi@0 MPT Version 1.05, Firmware Version 1.24.00.00 Target 0 Unit 0 Disk FUJITSU MAY2073RC 3701 143374738 Blocks, 73 GB SASAddress 500000e0197292c2 PhyNum 0 Target 1 Unit 0 Disk...

  • Page 87: Internal Components Access

    C H A P T E R Internal Components Access This chapter explains how to access internal components. Section 5.1, “Sliding the Server Into and Out of the Equipment Rack” on page 5-1 ■ Section 5.2, “Removing and Attaching the Top Cover” on page 5-3 ■...
  • Page 88 Caution – To ensure that you and bystanders are not exposed to harm and to prevent damage to the system, observe the ESD safety precautions. See Section 1.1, “ESD Precautions” on page 1-1. 1. If the equipment rack is supplied with a Quake-Resistant Options Kit or stabilizer, be sure to install it.

  • Page 89: Sliding The Server Into The Equipment Rack

    5.1.2 Sliding the Server into the Equipment Rack 1. Push the server back into the equipment rack. 2. Tighten the two screws at the front of the server to secure it in the equipment rack ( FIGURE 5-1 3. If the equipment rack is supplied with a Quake-Resistant Options Kit or stabilizer, return to its original position.

  • Page 90: Attaching The Top Cover

    5.2.2 Attaching the Top Cover 1. Align the top cover. 2. Tighten the three screws at the top rear of the server to secure the top cover in the predetermined position. 3. Push the server back into the equipment rack. For details, see "Section 5.1.2, “Sliding the Server into the Equipment Rack”...
  • Page 91 Removing the Air Duct FIGURE 5-3 Chapter 5 Internal Components Access...

  • Page 92: Attaching The Air Duct

    5.3.2 Attaching the Air Duct 1. Set the tab at the front of the air duct in place and then lower the air duct FIGURE 5-4 Prevent cables from interfering each other. Attaching the Air Duct FIGURE 5-4 2. Attach the top cover. For details, see Section 5.2.2, “Attaching the Top Cover”...

  • Page 93: Removing And Attaching The Fan Cover

    Removing and Attaching the Fan Cover 5.4.1 Removing the Fan Cover Caution – Before the fan cover is removed, the server must be pulled out from the equipment rack. For the procedure for pulling the server out from the equipment rack, see "Section 5.1, “Sliding the Server Into and Out of the Equipment Rack”...

  • Page 94: Attaching The Fan Cover

    5.4.2 Attaching the Fan Cover 1. Align the tab on the left end of the fan cover in the predetermined position and then secure the fan cover in position. 2. Tighten the one screw on the right side of the fan cover. 3.

  • Page 95: Motherboard Unit Replacement

    C H A P T E R Motherboard Unit Replacement This chapter explains how to replace the motherboard unit. Section 6.1, “Accessing the Motherboard Unit” on page 6-4 ■ Section 6.2, “Removing the Motherboard Unit” on page 6-7 ■ Section 6.3, “Mounting the Motherboard Unit” on page 6-8 ■...
  • Page 96 Note – When replacing the motherboard unit, attach connection destination labels to each of the LAN cable and UPS cable connected to the XSCF unit before removing these cables. Note – When mounting the motherboard unit, connect the LAN cable and UPS cable to the XSCF unit.
  • Page 97 indicates the location of the motherboard unit. FIGURE 6-1 Motherboard Unit Location FIGURE 6-1 Chapter 6 Motherboard Unit Replacement...

  • Page 98: Accessing The Motherboard Unit

    indicates the locations of DIMMs, PCIe cards, and shutter unit. FIGURE 6-2 Locations of DIMMs, PCIe Cards, and Shutter Unit FIGURE 6-2 Location Number Component Memory (DIMM) PCIe card Shutter unit Accessing the Motherboard Unit Caution – There is a risk of electrical failure if the power cords are not disconnected.
  • Page 99 Caution – To ensure that you and bystanders are not exposed to harm and to prevent damage to the system, observe the ESD safety precautions. See Section 1.1, “ESD Precautions” on page 1-1. 1. Power off the server. This procedure includes the steps of turning the mode switch on the operator panel to the Service position, verifying that the POWER LED is off, and disconnecting the power cord.
  • Page 100 10. Remove the shutter unit. Removing the Shutter Unit FIGURE 6-3 SPARC Enterprise M3000 Server Service Manual • March 2012...

  • Page 101: Removing The Motherboard Unit

    Removing the Motherboard Unit 1. Remove the four screws securing the motherboard unit. Securing Screw Locations on Motherboard Unit FIGURE 6-4 Screws Chapter 6 Motherboard Unit Replacement...

  • Page 102: Mounting The Motherboard Unit

    2. Hold the two opaque handles on both sides of the motherboard unit and lift the motherboard unit while sliding it out. Removing the Motherboard Unit FIGURE 6-5 Handles 3. Remove the motherboard unit from the server, and place it on a conductive mat.

  • Page 103: Reassembling The Server

    2. Hold the two opaque handles on both sides of the motherboard unit and slide the unit in while lowering it to align with the predetermined position from the front of the server. When mounting the motherboard unit in the server, take care not to damage the connector.
  • Page 104 Note – If automatic startup of the Oracle Solaris OS is specified, use the sendbreak -d domain_id command of the XSCF Shell to display the ok prompt after the display console banner is displayed but before the system starts booting the Oracle Solaris OS.

  • Page 105: Memory Mounting Rules

    C H A P T E R Replacement and Installation of Memory This chapter explains how to replace and install memory (DIMMs). Section 7.1, “Memory Mounting Rules” on page 7-3 ■ Section 7.2, “Accessing the DIMMs” on page 7-7 ■ Section 7.3, “Removing the DIMMs”...
  • Page 106 shows the locations of DIMMs and memory slots. FIGURE 7-1 Locations of DIMMs and Memory Slots FIGURE 7-1 Location Number Component MEM#00A, memory slot (group A) MEM#00B, memory slot (group B) MEM#01A, memory slot (group A) MEM#01B, memory slot (group B) MEM#02A, memory slot (group A) MEM#02B, memory slot (group B) MEM#03A, memory slot (group A)

  • Page 107: Replacement And Installation Of Memory

    Memory Mounting Rules This section explains the memory (DIMM) mounting conditions. Section 7.1.1, “Confirmation of DIMM Information” on page 7-3 ■ Section 7.1.2, “Memory Mounting Conditions” on page 7-4 ■ The DIMMs on a motherboard unit are classified into group A and group B (see FIGURE 7-1 Caution –...

  • Page 108: Memory Mounting Conditions

    shows the explanation of DIMM information. FIGURE 7-2 Explanation of DIMM Information FIGURE 7-2 MEM#0A Status:Normal; Memory slot No. + Code:ce0000000000000001M3 93T2950EZA-CE6 4145-473b3c23; DIMM size 1: 1 GB + Type:1A; Size:1 GB; 2: 2 GB DIMM rank A: 1 rank B: 2 rank 7.1.2 Memory Mounting Conditions...
  • Page 109 shows an example of DIMM mounting. FIGURE 7-3 Example Mounting DIMM FIGURE 7-3 MEM#00A MEM#01A 4 GB / 2 rank MEM#02A MEM#03A MEM#00B MEM#01B 2 GB / 1 rank MEM#02B MEM#03B 1. Mount DIMMs in group A first. MEM#00A MEM#00B MEM#01A MEM#01B MEM#03B...
  • Page 110 2. Mount DIMMs in group B. DIMMs may not necessarily be mounted in group B. MEM#00A MEM#00B MEM#01A MEM#01B MEM#03B MEM#03A MEM#02B MEM#02A SPARC Enterprise M3000 Server Service Manual • March 2012...

  • Page 111: Accessing The Dimms

    Accessing the DIMMs Caution – There is a risk of electrical failure if the power cords are not disconnected. All the power cords must be disconnected to completely cut the power to the server. Caution – To ensure that you and bystanders are not exposed to harm and to prevent damage to the system, observe the ESD safety precautions.

  • Page 112: Removing The Dimms

    Removing the DIMMs 1. Pull the DIMM eject levers outward to release the DIMM. 2. Pull the DIMM upwards to remove the DIMM from the socket. 3. Place the DIMM on a conductive mat. Removing the DIMMs FIGURE 7-4 SPARC Enterprise M3000 Server Service Manual • March 2012...

  • Page 113: Installing The Dimms

    Installing the DIMMs 1. Push the DIMM evenly into the DIMM socket. 2. Push the DIMM eject levers inward to secure the DIMM in position. When mounting DIMMs, align the indentation with the corresponding connector part. Reassembling the Server 1. Attach the air duct. For details, see Section 5.3.2, “Attaching the Air Duct”...
  • Page 114 7-10 SPARC Enterprise M3000 Server Service Manual • March 2012...

  • Page 115: Replacement And Installation Of Pcie Cards

    C H A P T E R Replacement and Installation of PCIe Cards This chapter explains how to replace and install PCIe cards. Section 8.1, “Accessing a PCIe Card” on page 8-3 ■ Section 8.2, “Removing a PCIe Card” on page 8-4 ■...
  • Page 116 shows the locations of the PCIe slots. FIGURE 8-1 PCIe Slot Locations FIGURE 8-1 Location Number Component PCIe slot (PCIe#0) PCIe slot (PCIe#1) PCIe slot (PCIe#2) PCIe slot (PCIe#3) SPARC Enterprise M3000 Server Service Manual • March 2012...

  • Page 117: Accessing A Pcie Card

    Accessing a PCIe Card Caution – There is a risk of electrical failure if the power cords are not disconnected. All the power cords must be disconnected to completely cut the power to the server. Caution – To ensure that you and bystanders are not exposed to harm and to prevent damage to the system, observe the ESD safety precautions.

  • Page 118: Removing A Pcie Card

    Removing a PCIe Card Note – If a new PCIe card is to be installed in an empty disk slot, remove the PCIe slot cover first. 1. Remove the one screw securing the PCIe card. 2. Pull a PCIe card straight up from the slot, and then place it on a conductive mat.

  • Page 119: Mounting A Pcie Card

    Mounting a PCIe Card Note – If another PCIe card will not be installed after removing the card, attach the PCIe slot cover. 1. Insert a PCIe card in a slot. Note – A card must be firmly secured so that it is properly mounted. 2.
  • Page 120 SPARC Enterprise M3000 Server Service Manual • March 2012...

  • Page 121: Replacement And Installation Of A Hard Disk Drive (Hdd)

    C H A P T E R Replacement and Installation of a Hard Disk Drive (HDD) This chapter explains how to replace and install a hard disk drive. Section 9.1, “Accessing a Hard Disk Drive” on page 9-3 ■ Section 9.2, “Removing a Hard Disk Drive” on page 9-4 ■...
  • Page 122 shows the locations of the hard disk drives. FIGURE 9-1 Hard Disk Drive Location FIGURE 9-1 Location Number Component Hard disk drive (HDD#0) Hard disk drive (HDD#1) Hard disk drive (HDD#2) Hard disk drive (HDD#3) SPARC Enterprise M3000 Server Service Manual • March 2012...

  • Page 123: Accessing A Hard Disk Drive

    Accessing a Hard Disk Drive Caution – To ensure that you and bystanders are not exposed to harm and to prevent damage to the system, observe the ESD safety precautions. Section 1.1, “ESD Precautions” on page 1-1. 9.1.1 Active Replacement For active replacement, operation varies by the hard disk drive configuration.

  • Page 124: Cold Replacement

    9.1.3 Cold Replacement For cold replacement, stop the domain and then power off the server. See Section Section 4.5.1, “Powering off the Server” on page 4-12. Removing a Hard Disk Drive Note – If a new hard disk drive is to be installed in an empty disk slot, remove the HDD filler panel first.
  • Page 125 3. Remove the hard disk drive and place it on a conductive mat. Removing a Hard Disk Drive FIGURE 9-2 Chapter 9 Replacement and Installation of a Hard Disk Drive (HDD)

  • Page 126: Installing A Hard Disk Drive

    Installing a Hard Disk Drive Caution – If a hard disk drive cannot be inserted smoothly, do not forcibly push the hard disk drive into the slot. If the HDD is forcibly inserted despite the presence of any obstruction in a slot or any problems with the connector pin, serious damage may result.

  • Page 127: Hot Replacement

    Note – In a nonmirrored configuration, if you have a backup copy of data which is made in advance, restore it as required. 9.4.2 Hot Replacement 1. Start the domain. Section 4.5.3, “Powering on the Server” on page 4-13. Connect the power cords to power outlets and perform the subsequent steps.
  • Page 128 SPARC Enterprise M3000 Server Service Manual • March 2012...

  • Page 129: Replacing The Hard Disk Drive Backplane

    C H A P T E R Replacing the Hard Disk Drive Backplane This chapter explains how to replace the hard disk drive backplane. Section 10.1, “Accessing the Hard Disk Drive Backplane” on page 10-2 ■ Section 10.2, “Removing the Hard Disk Drive Backplane” on page 10-3 ■...

  • Page 130: Accessing The Hard Disk Drive Backplane

    shows the location of the hard disk drive backplane. FIGURE 10-1 Hard Disk Drive Backplane Location FIGURE 10-1 Location Number Component Hard disk drive backplane (HDDBP#0) 10.1 Accessing the Hard Disk Drive Backplane Caution – There is a risk of electrical failure if the power cords are not disconnected.

  • Page 131: Removing The Hard Disk Drive Backplane

    Caution – To ensure that you and bystanders are not exposed to harm and to prevent damage to the system, observe the ESD safety precautions. Section 1.1, “ESD Precautions” on page 1-1. 1. Power off the server. This procedure includes the steps of turning the mode switch on the operator panel to the Service position, verifying that the POWER LED is off, and disconnecting the power cord.
  • Page 132 2. Remove the two cables from the rear of the hard disk drive backplane (2 in FIGURE 10-2 Removing the Cables of the Hard Disk Drive Backplane FIGURE 10-2 3. Remove the cables connected to the CD-RW/DVD-RW drive unit. For details, see Section 11.3, “Removing the CD-RW/DVD-RW Drive Unit”...

  • Page 133: Mounting The Hard Disk Drive Backplane

    5. Loosen the two screws to remove the hard disk drive backplane. Removing the Hard Disk Drive Backplane FIGURE 10-3 6. Place the hard disk drive backplane on a conductive mat. 10.3 Mounting the Hard Disk Drive Backplane 1. Mount the hard disk drive backplane. 2.

  • Page 134: Reassembling The Server

    4. Mount the hard disk drives. For details, see Section 9.3, “Installing a Hard Disk Drive” on page 9-6. 5. Mount the CD-RW/DVD-RW drive unit. For details, see Section 11.4, “Mounting the CD-RW/DVD-RW Drive Unit” on page 11-6. 10.4 Reassembling the Server 1.

  • Page 135: Cd-Rw/Dvd-Rw Drive Unit (Dvdu) Replacement

    C H A P T E R CD-RW/DVD-RW Drive Unit (DVDU) Replacement This chapter explains how to replace the CD-RW/DVD-RW driver unit. Section 11.1, “Identifying the Type of CD-RW/DVD-RW Drive Unit” on page 11-3 ■ Section 11.2, “Accessing the CD-RW/DVD-RW Drive Unit” on page 11-4 ■...
  • Page 136 shows the location of the CD-RW/DVD-RW drive unit. FIGURE 11-1 Location of the CD-RW/DVD-RW Drive Unit FIGURE 11-1 Location Number Component CD-RW/DVD-RW drive unit (DVDU) 11-2 SPARC Enterprise M3000 Server Service Manual • March 2012...

  • Page 137: Identifying The Type Of Cd-Rw/Dvd-Rw Drive Unit

    11.1 Identifying the Type of CD-RW/DVD- RW Drive Unit There are two types of CD-RW/DVD-RW drive units: slot-loading type and tray- loading type. Types of CD-RW/DVD-RW Drive Unit FIGURE 11-2 Location Number Component Tray-loading CD-RW/DVD-RW drive unit Slot-loading CD-RW/DVD-RW drive unit Note –...

  • Page 138: Accessing The Cd-Rw/Dvd-Rw Drive Unit

    11.2 Accessing the CD-RW/DVD-RW Drive Unit Caution – There is a risk of electrical failure if the power cords are not disconnected. All the power cords must be disconnected to completely cut the power to the server. Caution – To ensure that you and bystanders are not exposed to harm and to prevent damage to the system, observe the ESD safety precautions.

  • Page 139: Removing The Cd-Rw/Dvd-Rw Drive Unit

    11.3 Removing the CD-RW/DVD-RW Drive Unit 1. Remove the cables connected to the CD-RW/DVD-RW drive unit (1 in FIGURE 11-3 At this time, disconnect the cable while pressing the tab on the cable. 2. While pushing the black lever upward (2 in ), push the CD- FIGURE 11-3 RW/DVD-RW drive unit toward the front side to remove it from the server (3...

  • Page 140: Mounting The Cd-Rw/Dvd-Rw Drive Unit

    11.4 Mounting the CD-RW/DVD-RW Drive Unit Caution – Do not forcibly push the CD-RW/DVD-RW drive unit to insert in the slot. Forcibly pushing the component in a slot may damage the component or the server. 1. Align the CD-RW/DVD-RW drive unit with the drive slot, and then slowly push the unit in until it locks in position.
  • Page 141 C H A P T E R Power Supply Unit Replacement This chapter explains how to replace a power supply unit. Section 12.1, “Accessing a Power Supply Unit” on page 12-3 ■ Section 12.2, “Removing the Power Supply Unit” on page 12-3 ■...
  • Page 142 shows the locations of power supply units. FIGURE 12-1 Locations of Power Supply Units FIGURE 12-1 Location Number Component Power supply unit (PSU#0) Power supply unit (PSU#1) 12-2 SPARC Enterprise M3000 Server Service Manual • March 2012...

  • Page 143: Power Supply Unit Replacement

    12.1 Accessing a Power Supply Unit Because the power supply unit (PSU) does not belong to any domain, active ■ replacement and hot replacement use the same procedure. See Section 4.4.1, “FRU Removal and Replacement (Power supply unit/Fan unit)” on page 4-8.
  • Page 144 4. While pressing the lever (3 in ), pull the handle outward (4 in FIGURE 12-2 FIGURE 12-2 Removing the Power Supply Unit FIGURE 12-2 Handle Cord clamp Lever Power cord 5. With one hand supporting the bottom of the power supply, remove the power supply unit.

  • Page 145: Mounting The Power Supply Unit

    12.3 Mounting the Power Supply Unit Caution – Do not forcibly push the power supply unit into the slot. Forcibly pushing the component in a slot may damage the component or the server. 1. Align the top of the unit with the top of the slot. Doing so prevents the bottom of the slot from cutting the power cord at the bottom of the unit.
  • Page 146 12-6 SPARC Enterprise M3000 Server Service Manual • March 2012...
  • Page 147 C H A P T E R Fan Unit Replacement This chapter explains how to replace a fan unit. Section 13.1, “Accessing a Fan Unit” on page 13-3 ■ Section 13.2, “Removing a Fan Unit” on page 13-4 ■ Section 13.3, “Mounting a Fan Unit” on page 13-5 ■...
  • Page 148 indicates the location of the fan unit. FIGURE 13-1 Fan Unit Locations FIGURE 13-1 Location Number Component Fan unit (FAN_A#0) Fan unit (FAN_A#1) 13-2 SPARC Enterprise M3000 Server Service Manual • March 2012...

  • Page 149: Fan Unit Replacement

    13.1 Accessing a Fan Unit Because the fan unit (FAN) does not belong to any domain, active replacement ■ and hot replacement use the same procedure. See Section 4.4.1, “FRU Removal and Replacement (Power supply unit/Fan unit)” on page 4-8. For cold replacement, stop the domain and then power off the server.

  • Page 150: Removing A Fan Unit

    13.2 Removing a Fan Unit 1. While pressing the latch (1 in ), lift the fan unit (2 in FIGURE 13-2 FIGURE 13-2 2. Remove the fan unit from the server, and place it on a conductive mat. Removing a Fan Unit FIGURE 13-2 13-4 SPARC Enterprise M3000 Server Service Manual •...

  • Page 151: Mounting A Fan Unit

    13.3 Mounting a Fan Unit Caution – Do not forcibly mount a fan unit in a slot. Forcibly pushing a fan unit in a slot may damage the fan unit or the server. 1. Adjust the position of the fan unit so that its latch is on the right when you are facing the front of the server.
  • Page 152 13-6 SPARC Enterprise M3000 Server Service Manual • March 2012...

  • Page 153: Fan Backplane Replacement

    C H A P T E R Fan Backplane Replacement This chapter explains how to replace the fan backplane. Section 14.1, “Accessing the Fan Backplane” on page 14-2 ■ Section 14.2, “Removing the Fan Backplane” on page 14-5 ■ Section 14.3, “Mounting the Fan Backplane” on page 14-6 ■...

  • Page 154: Accessing The Fan Backplane

    shows the location of the fan backplane. FIGURE 14-1 Fan Backplane Location FIGURE 14-1 Location Number Component Fan backplane (FANBP_B) 14.1 Accessing the Fan Backplane Caution – There is a risk of electrical failure if the power cords are not disconnected.
  • Page 155 Caution – To ensure that you and bystanders are not exposed to harm and to prevent damage to the system, observe the ESD safety precautions. See Section 1.1, “ESD Precautions” on page 1-1. 1. Power off the server. This procedure includes the steps of turning the mode switch on the operator panel to the Service position, verifying that the POWER LED is off, and disconnecting the power cord.
  • Page 156 7. Pull the fan cage upward to remove it (3 in FIGURE 14-2 Removing the Fan Cage FIGURE 14-2 14-4 SPARC Enterprise M3000 Server Service Manual • March 2012...

  • Page 157: Removing The Fan Backplane

    14.2 Removing the Fan Backplane 1. Remove the signal cable for the operator panel (1 in FIGURE 14-3 The cable is on the right side of the fan backplane. 2. Remove the signal cable connector for the motherboard unit (2 in FIGURE 14-3 The cable connector is on the rear side of the fan backplane.

  • Page 158: Mounting The Fan Backplane

    14.3 Mounting the Fan Backplane 1. Place the fan backplane on the bottom of the chassis. Adjust the fan backplane so that it is level and it does not catch on any cables. 2. Tighten the four screws to secure the fan backplane in position. 3.
  • Page 159 Note – If automatic startup of the Oracle Solaris OS is specified, use the sendbreak -d domain_id command of the XSCF Shell to display the ok prompt after the display console banner is displayed but before the system starts booting the Oracle Solaris OS.
  • Page 160 14-8 SPARC Enterprise M3000 Server Service Manual • March 2012...

  • Page 161: Operator Panel Replacement

    C H A P T E R Operator Panel Replacement This chapter explains how to replace the operator panel. Section 15.1, “Accessing the Operator Panel” on page 15-3 ■ Section 15.2, “Removing the Operator Panel” on page 15-4 ■ Section 15.3, “Mounting the Operator Panel” on page 15-5 ■...
  • Page 162 shows the location of the operator panel. FIGURE 15-1 Operator Panel Location FIGURE 15-1 Location Number Component Operator panel (OPNL) 15-2 SPARC Enterprise M3000 Server Service Manual • March 2012...

  • Page 163: Accessing The Operator Panel

    15.1 Accessing the Operator Panel Caution – There is a risk of electrical failure if the power cords are not disconnected. All the power cords must be disconnected to completely cut the power to the server. Caution – To ensure that you and bystanders are not exposed to harm and to prevent damage to the system, observe the ESD safety precautions.

  • Page 164: Removing The Operator Panel

    15.2 Removing the Operator Panel 1. Disconnect the signal cable from the operator pane (1 in FIGURE 15-2 2. Loosen the one thumbscrew. 3. Pull the operator panel out to remove it, and place it on a conductive mat (2 in FIGURE 15-2 Removing the Operator Panel FIGURE 15-2...

  • Page 165: Mounting The Operator Panel

    15.3 Mounting the Operator Panel 1. Align the keyhole of the operator panel with the thumbscrew, and gently push the operator panel toward the server. If the operator panel will not move, gently adjust the position of the operator panel so that the light pipe on the front of the operator panel is aligned with the socket on the server front.
  • Page 166 15-6 SPARC Enterprise M3000 Server Service Manual • March 2012...

  • Page 167: Components List

    A P P E N D I X Components List This appendix explains the server nomenclature and component numbering. If multiple components of the same type are mounted, the sign # and a sequential number are added to each of their names to differentiate between them. shows the locations of the M3000 server components.
  • Page 168 Location of Components FIGURE A-1 SPARC Enterprise M3000 Server Service Manual • March 2012...
  • Page 169 Location Number Component Location Number Component Top cover CD-RW/DVD-RW drive unit (DVDU) Fan cover Hard disk drive (HDD#0) Air duct Hard disk drive (HDD#1) Memory (MEM#00A) Hard disk drive (HDD#2) Memory (MEM#00B) Hard disk drive (HDD#3) Memory (MEM#01A) Hard disk drive backplane (HDDBP#0) Memory (MEM#01B) Chassis CPU (CPU#0)
  • Page 170 SPARC Enterprise M3000 Server Service Manual • March 2012...

  • Page 171: Fru List

    A P P E N D I X FRU List This appendix shows the FRUs of the M3000 server. The FRU list consists of the following items: Section B.1, “Server Overview” on page B-1 ■ Section B.2, “Motherboard Unit” on page B-2 ■...

  • Page 172: Motherboard Unit

    FRU List (Continued) TABLE B-1 Cold Active Cold Active Redundant Replacement Replacement Replacement Addition Addition Addition CD-RW/DVD-RW drive unit (DVDU) Power supply unit (PSU) Fan unit (FAN_A) Fan backplane (FANBP_B) No Operator panel (OPNL) The hard disk drive will have a redundant configuration by setting the mirroring. ■...
  • Page 173 B.2.1 Memory (DIMM) The motherboard unit, which includes an ASIC called a memory access controller (JSC-MAC) and provides memory access control, has eight memory slots. To remove or mount DIMMs, power off the server. shows DIMM specifications. TABLE B-2 DIMM Specifications TABLE B-2 Item Description...

  • Page 174: Cpu

    PCIe Slot Specifications (Continued) TABLE B-3 Item Description Active replacement Hot replacement Cold replacement For the replacement procedure, see Chapter B.2.3 The SPARC64 VII+ or SPARC64 VII processors are mounted on the CPU. The SPARC64 VII+ and SPARC64 VII processors have the following features: Design adopting chip multithreading (CMT), in which a CPU sequentially ■...

  • Page 175: Drive

    The XSCF units provides the following functions by means of the XSCF firmware: Control and monitoring of the server ■ Monitoring of Oracle Solaris OS, power-on self-test (POST), and OpenBoot PROM ■ Control and management of system administrator interfaces such as the ■...

  • Page 176: B.4 Power Supply Unit

    B.3.2 CD-RW/DVD-RW Drive Unit (DVDU) shows CD-RW/DVD-RW drive unit specifications. TABLE B-6 CD-RW/DVD-RW Drive Unit Specifications TABLE B-6 Item Description Number of CD-RW/DVD-RW drive units Interface Advanced Technology Attachment Packet Interface (ATAPI) Location Above hard disk drive Active replacement Hot replacement Cold replacement For the replacement procedure, see Chapter...

  • Page 177: Fan Unit

    Electrical Specifications (Continued) TABLE B-7 Item Specifications 50 Hz/60 Hz Frequency Maximum 470 W 460 W 505 W 500 W power † consumption 480 VA 517 VA 515 VA 562 VA Apparent † power Heat 1,603.7 1,569.6 1,723.1 1,707.9 † dissipation BTU/hr BTU/hr...
  • Page 178 SPARC Enterprise M3000 Server Service Manual • March 2012...

  • Page 179: External Interface Specifications

    A P P E N D I X External Interface Specifications This appendix explains the specifications of the external interface connectors provided on the SPARC Enterprise M3000 server from Oracle and Fujitsu. Section C.1, “Serial Port” on page C-2 ■...

  • Page 180: Serial Port

    Serial Port Serial Port TABLE C-1 Pin Assignment Pin Number Signal Name Input/Output Description Output Request to Send Output Data Terminal Ready Output Send Data 12 4 6 8 3 5 7 Ground Ground Input Receive Data Input Data Set Ready Input Clear to Send UPC Port...

  • Page 181: Usb Port

    USB Port USB Port TABLE C-3 Pin Assignment Pin Number Signal Name Input/Output Description VBUS Output Power supply -DATA Input/output Data +DATA Input/output Data 1 2 3 4 Ground SAS Port The SAS port connects the server to an external device, such as a tape drive, which has a SAS interface.

  • Page 182: Connection Diagram For Serial Cable

    Connection Diagram for Serial Cable Connection Diagram for Serial Cable FIGURE C-1 D-sub 9pin RJ45 1 RTS 8 CTS 1 CD 2 DTR 6 DSR 7 DSR 4 DTR 3 TXD 2 RXD 4 GND 5 GND 5 GND 6 RXD 3 TXD 8 CTS 7 RTS...

  • Page 183: Ups Controller

    A P P E N D I X UPS Controller This appendix explains the UPS controller (UPC) that controls the uninterruptible power supply (UPS) unit. Section D.1, “Overview” on page D-1 ■ Section D.2, “Signal Cable” on page D-2 ■ Section D.3, “Configuration of Signal Lines”...

  • Page 184: Signal Cable

    shows the location of the UPC port on the M3000 server. FIGURE D-1 UPC Port Locations FIGURE D-1 Rear view UPC1 port UPC0 port Note – The UPC port is supported only in the AC power supply model. Signal Cable Use the shielded pair cable with the following specifications.

  • Page 185: Configuration Of Signal Lines

    Configuration of Signal Lines This section provides the signal definitions. shows the configuration of signal lines when the UPS is connected. FIGURE D-2 Connection Between the Server and UPS FIGURE D-2 *BTL *BPS/*UALM *ACOFF UPS cable Server Signal Line Definitions TABLE D-1 Signal Name Definitions...

  • Page 186: Power Supply Conditions

    Signal Line Definitions (Continued) TABLE D-1 Signal Name Definitions Pin Number Remarks *ACOFF Indicates that a power failure has occurred in the Normal state: Off commercial power supply connected to the UPS. Abnormal state: On (Note 2) Signal ground Indicates that the server is operating Do not connect (Equipment Ready) anything to this pin.

  • Page 187: Output Circuit

    D.4.2 Output Circuit Output Power Supply Conditions TABLE D-3 Signal Name Output Conditions Output voltage DC 3.1 V (minimum) DC 0 - 0.4 V (maximum) Output current -4 mA (maximum) 4 mA (maximum) UPS Cable The UPS cable specifications are as follows: Connector shape ■...

  • Page 188: Connections

    Correspondence Between the UPC Ports and the UPS Cable Pins FIGURE D-3 UPC port side UPS cable side Signal name number *BPS/*UALM *BTL *BTL *ACOFF *BPS/*UALM *ACOFF *: Do not connect to the ER signal pin. If a UPS cable is required, it must be prepared separately. For details, contact your sales representative.

  • Page 189: Dc Power Supply Model

    A P P E N D I X DC Power Supply Model This appendix describes the requirements specific to the DC power supply model. Contact your sales representative for the DC power supply model. To use the DC power supply model, make sure to read this information. Section E.1, “The Server Views”...

  • Page 190: The Server Views

    The Server Views This section describes the names of parts mounted on the DC power supply model. Note – This is equivalent to Section 2.1, “Name of Each Part” on page 2-1. When using the DC power supply model, refer to the content described in this appendix. Server (Front View) FIGURE E-1 Location Number...
  • Page 191 Rear View of the Server (DC Power Supply Model) FIGURE E-2 Location Number Component Maximum Number per Server Power supply unit (PSU) PCIe slot RCI port USB port (for XSCF) Serial port (for XSCF) LAN port (for XSCF) UPC port Serial Attached SCSI (SAS) port Gigabit Ethernet (GbE) port (for OS) * For information on whether the RCI function is supported for your server, see the SPARC Enterprise...

  • Page 192: Led Functions Of Power Supply Unit

    LED Functions of Power Supply Unit This section describes the LED names and their functions mounted on the power supply unit of the DC power supply model. Note – This is equivalent to . When using the DC power supply model, TABLE 2-5 refer to the content described in this appendix.

  • Page 193: Electrical Specifications

    Electrical Specifications This section describes the electrical specifications of the DC power supply model. Note – This is equivalent to . When using the DC power supply model, TABLE B-7 refer to the content described in this appendix. Electrical Specifications TABLE E-2 Item Specifications...

  • Page 194: Using The Showhardconf Command

    Using the showhardconf Command This section describes the showhardconf command on the DC power supply model. Note – This is equivalent to Section 3.5.1, “Using the showhardconf Command” on page 3-11, Section 4.4.1, “FRU Removal and Replacement (Power supply unit/Fan unit)”...

  • Page 195: Reactivating A Hardware Raid Boot Volume

    A P P E N D I X Reactivating a Hardware RAID Boot Volume This appendix explains how to reactivate a hardware RAID boot volume after replacing the MBU of an M3000 server with the SPARC64 VII+ processors. Non-boot RAID volumes can be reactivated after booting with the Oracle Solaris raidctl command.
  • Page 196 2 Members 585805824 Blocks, 299 GB Disk 1 Primary Online Target 8 FUJITSU MBD2300RC 3702 Disk 0 Secondary Online Out Of Sync Target 1 FUJITSU MBD2300RC 3702 Note – If there are multiple RAID volumes, they must be activated in descending order, as shown below.
  • Page 197 4. Confirm that it is now possible to boot off the RAID volume. Activating the RAID volume causes it to re-sync. {0} ok unselect-dev {0} ok setenv auto-boot? false auto-boot? = false {0} ok reset-all Resetting... {0} ok probe-scsi-all /pci@0,600000/pci@0/pci@0/scsi@0 MPT Version 1.05, Firmware Version 1.31.00.00 Target 0 Volume 0 Unit 0...
  • Page 198 # raidctl -l c0t0d0 Volume Size Stripe Status Cache RAID Size Level Disk ---------------------------------------------------------------- c0t0d0 279.3G SYNC RAID1 0.0.0 279.3G GOOD 0.1.0 279.3G GOOD Aug 18 21:07:02 m3000 scsi: /pci@0,600000/pci@0/pci@0/scsi@0 (mpt0): Aug 18 21:07:02 m3000 Physical disk (target 1) is |online| Aug 18 21:07:02 m3000 scsi: /pci@0,600000/pci@0/pci@0/scsi@0 (mpt0): Aug 18 21:07:02 m3000...

  • Page 199: Abbreviations

    C H A P T E R Abbreviations Domain component list ASIC Application-specific integrated circuit DC to DC converter Advanced technology Diagnosis engine ATAPI AT attachment packet interface Domain ID DIMM Dual inline memory module DRAM Dynamic random access memory Browser-based user interface Ecache External cache...
  • Page 200 Power-on reset Physical system board Hard disk drive Power supply unit HDDBP Hard disk drive backplane PROM Programmable read-only memory I2C bus Inter integrated circuit bus Random access memory Instruction set architecture IOBP I/O backplane Serial attached SCSI Serial ATA SATA Liquid crystal display SRAM...

  • Page 201: Index

    Index flowchart, 3-2 front panel, 2-1 air duct, 5-4 FRU components, B-1 appearance of the server, 2-1 approval standards, 2-17 hard disk drive (HDD), 10-1 Hard Disk Drive Backplane (HDDBP), 10-2 CD-RW/DVD-RW Drive Unit (DVDU), 11-1 hardware overview, 2-1 component, A-2 Hardware RAID, 4-2 configuration, 3-4 key, 2-5...
  • Page 202 Predictive self-healing, 3-8 rear panel, 2-13 replacement method active replacement, 4-5 cold replacement, 4-12 hot replacement, 4-7 safety precautions, 1-3 server precautions, 1-3 shutter unit, 6-4 slide rail, 5-1 SPARC64 VII processor, B-4 SPARC64 VII+ processor, B-4 storage device CD-RW/DVD-RW drive unit (DVDU), B-6 hard disk drive, 9-1, B-5 switch, 2-7 top cover, 5-3...

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