Getting Help; Using On-Line Help; Getting Help From Enterasys Global Call Center - Enterasys MicroMMAC-T User Manual

Getting Help

This section describes two different methods of getting help for questions or
concerns you may have while using NetSight Element Manager.

Using On-line Help

You can use the MicroMMAC-T window
specific to the device. When you click on a Help button, a window will appear
that contains context-sensitive on-screen documentation that will assist you in the
use of the windows and their associated command and menu options. Note that if
a Help button is grayed out, on-line help has not yet been implemented for the
associated window.
From the Help menu accessed from the Chassis View window menu bar, you can
access on-line Help specific to the Chassis View window, as well as bring up the
Chassis Manager window for reference. Refer to Chapter 2 for information on the
Chassis View and Chassis Manager windows.
All of the NetSight Element Manager help windows use the standard Microsoft Windows
help facility; if you are unfamiliar with this feature of Windows, you can select Help
NOTE
—>How to Use Help from the Program Manager window, or consult your Microsoft
Windows User's Guide.

Getting Help from Enterasys Global Call Center

If you need technical support related to NetSight Element Manager, contact the
Enterasys Global Call Center via one of the following methods:
By phone:
By mail:
By Internet mail:
FTP:
By BBS:
Send your questions, comments, and suggestions regarding NetSight
documentation to NetSight Technical Communications via the following address:
Getting Help
(603) 332-9400
24 hours a day, 365 days a year
Enterasys Networks
Technical Support
Rochester, NH 03866-5005
support@ctron.com
ftp.ctron.com (134.141.197.25)
Login
anonymous
Password
your email address
(603) 335-3358
Modem Setting 8N1: 8 data bits, 1 stop bit, No parity
Introduction
buttons to obtain information
1-7