Update Your Firewall's Trusted Program List - HP EX470 - MediaSmart Server - 512 MB RAM Installation And Troubleshooting Manual

Update Your Firewall's Trusted Program List

10 Chapter 2
The HP MediaSmart Server Software Installation Disc installs several programs that enable your computer to
communicate with the HP MediaSmart Server over your network. Software firewalls installed on your computer
can block this communication and prevent the computer from locating the HP MediaSmart Server on your
network. The following steps are recommended before installing the HP MediaSmart Server programs:
Launch your firewall and anti-virus software and update the trusted programs list.
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Verify that your firewall and anti-virus software is set to "Learn" new programs. After the HP MediaSmart
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Server software is installed, the firewall should prompt you to allow the installed programs to communicate
with the server.
If you are using a firewall or anti-virus program that cannot automatically update its trusted software list,
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please contact the firewall or anti-virus software vendor to find out how to manually add software to the trusted
software list. Then, visit http://www.hp.com/go/support
Sidebar: Hubs and Network Health Light
Some network hubs, as opposed to switches or routers, may reduce
performance between your computer and the HP MediaSmart Server, or the
hub may prevent your computer from communicating with the server. If this
is a problem, the network health indicator light on the front of the server will
be off. Replacing the hub with a switch may improve the network
performance or restore connectivity.
The network health light is solid blue when the server has network connectivity.
for a list of software to add.