HP EX470 - MediaSmart Server - 512 MB RAM Installation And Troubleshooting Manual page 71

Table 14: Common Troubleshooting tips for Media Streaming
Question/Issue
File doesn't appear.
Server not showing up.
Media Files
(audio/Video) of
supported format aren't
seen by device.
Probable Cause
File type may not be
supported
End-user forgot to turn on
Media-Sharing.
Possible naming
convention issues.
Answer/Resolution
May need to convert file to supported type.
Turn on Media Sharing.
Double check names on server, make sure they start with a word, and
not a number or symbol.
Troubleshooting 69