HP Z VR Backpack G1 Manuals

Manuals and User Guides for HP Z VR Backpack G1. We have 2 HP Z VR Backpack G1 manuals available for free PDF download: Maintenance And Service Manual, Disassembly Instructions Manual

HP Z VR Backpack G1 Maintenance And Service Manual (131 pages)

Brand: HP | Category: Desktop | Size: 5.82 MB

Table of Contents
5
Product Description
11
Product Features
13
Standard Configuration Features
13
Top Components
14
Right (Side) Components
15
Left Components
16
Bottom
16
Illustrated Parts Catalog
17
Computer Major Components
17
Cables
17
Miscellaneous Parts
18
Removal and Replacement Procedures Preliminary Requirements
19
Tools Required
19
Service Considerations
19
Plastic Parts
19
Cables and Connectors
20
Drive Handling
20
Grounding Guidelines
21
Electrostatic Discharge Damage
21
Packaging and Transporting Guidelines
22
Workstation Guidelines
22
Equipment Guidelines
23
Removal and Replacement Procedures for Authorized Service Provider Parts
24
Component Replacement Procedures
24
Top Cover
24
Fans
26
Antennas
28
Battery
29
Solid State Drive
30
Heat Sink
31
Memory Modules
32
WLAN Module
34
System Board
35
Interpreting System Validation Diagnostic Front Panel Leds and Audible Codes
37
Troubleshooting Guide
39
Resources
40
General Troubleshooting Steps
40
Identify the Issue
40
Understand the Issue
40
Boot up Sequence
41
Failure Classification
41
Examine the Environment
43
Perform a Visual Inspection of Hardware
44
Update BIOS and Drivers
44
Manually Updating BIOS and Drivers
44
Remotely Deploying BIOS and Drivers
44
Analyze the Issue
44
Remove or Uninstall Recently Added Hardware, Software
44
HP Hardware Diagnostics and Tools
45
HP PC Hardware Diagnostics (UEFI)
45
HP Support Assistant (HPSA)
47
HP BIOS Configuration Utility (BCU)
48
HP Image Diagnostic Tool
48
HP Thermal Monitor
48
Non HP Diagnostics Tools
48
Status Lights, Blinking Light Codes, Troubleshooting Lights, and POST Error Messages
49
Status Lights
49
Blinking Light Codes
50
POST Error Messages
50
Resolve the Issue
51
Hard Reset
51
Soft Reset (Default Settings)
52
10. Reseat Cables and Connections
52
11. Test with Minimum Configuration
53
Essential Hardware Configuration
53
Safe Mode
54
Test with Verified Working Configuration (Hardware And/Or Operating System)
54
13. Replace the System Board
54
Verify Solution
55
Helpful Hints
55
At Startup
55
During Operation
56
Consulting with HP Service
56
Common Issues and Possible Solutions
57
Power-On Issues
57
No Power
57
Intermittent Power-On, Shutdown, Reboot
59
AC Adapter Issue
60
Battery Not Recognized, Not Charging
60
Battery Discharges too Fast
62
Burnt Smell
63
Post
63
No Video (with Power)
63
Blinking Lights
64
Diagnostics Error Messages
65
BIOS Password
66
Performance (OS)
66
Intermittent Shutdown
67
Blue Screen
68
Freeze at Windows Logo (Hang/Lockup)
70
Electromagnetic Interference (EMI)
71
No Wake up
72
Unresponsive
73
Slow Performance
73
HP Smart Adapter Warning Message
74
Incorrect Time and Date
74
Display
75
Display Anomalies
75
Symptom
75
Quick Check
76
HP PC Hardware Diagnostics (UEFI) for Video Test
76
Display Assembly Diagram
77
Dead Pixel
77
No Video (Internal)
77
No Video (External)
78
Displayport/Vga
78
Hdmi
78
No or Bad External Video Via Docking
79
Incorrect or Missing Color/Distorted Image
79
I/O Devices
80
Keyboard
80
Network Connectivity Ethernet (RJ-45 Jack)
81
Network Connectivity Wireless (WLAN)
82
Usb
83
Speaker, Headphone - Audio Issues
84
Thunderbolt (TB)
85
Storage
86
Hard Drive/Solid-State Drive Not Recognized
87
No Boot to Operating System (no Read/Write Error)
87
Read-Write Error
88
Slow Performance
88
Blue Screen (BSOD) Error
88
Noisy Hard Drive
89
Mechanical
90
Fan Error Message - 90B
90
Noise (Sound)
91
Fan Runs Constantly
92
Thermal Shutdown (Hot)
93
Stuck Power Button
93
Additional Information
94
Acronyms
94
Blinking Lights and Boot Error Codes
95
Processor Not Executing Code
95
BIOS Recovery Code Unable to Find Valid BIOS Recovery Image
95
Memory Module Error
95
Graphics Controller Error (no Controller)
96
Failure - System Board Error
96
Intel Trusted Execution Technology (TXT) Error
96
Sure Start Unable to Find Valid BIOS Boot Block Image
96
Sure Start Has Identified a Problem (Manual Recovery Policy Set)
96
POST Error Messages and User Actions
97
Routine Maintenance for Performance Improvement
99
Common Blue Screen Error Messages
99
Error Message List
99
Bug Check Symbolic Names
99
Microsoft General Troubleshooting of Windows Bug Check Codes
100
Use Windows Debugging Tool
100
Windows Software Development Kit (SDK)
101
Display Issue: Pixel Anomalies
105
Cable Management
106
Connector Types
107
Computer Setup (BIOS), TPM, and HP Sure Start
109
Using Computer Setup
109
Starting Computer Setup
109
Using a USB Keyboard or USB Mouse to Start Computer Setup (BIOS)
109
Navigating and Selecting in Computer Setup
109
Restoring Factory Settings in Computer Setup
110
Updating the BIOS
110
Determining the BIOS Version
110
Downloading a BIOS Update
111
Changing the Boot Order Using the F9 Prompt
112
TPM BIOS Settings (Select Products Only)
112
Using HP Sure Start (Select Products Only)
112
Using HP PC Hardware Diagnostics (UEFI)
113
Downloading HP PC Hardware Diagnostics (UEFI) to a USB Device
113
10 Backing Up, Restoring, and Recovering
115
Creating Recovery Media and Backups
115
Using HP Recovery Media (Select Products Only)
115
Using Windows Tools
116
Using the HP Cloud Recovery Download Tool (Select Products Only)
117
Restore and Recovery
117
Recovering Using HP Recovery Manager
117
What You Need to Know before You Get Started
117
Using the HP Recovery Partition (Select Products Only)
118
Using HP Recovery Media to Recover
119
Changing the Computer Boot Order
119
Removing the HP Recovery Partition (Select Products Only)
119
11 Specifications
120
12 Power Cord Set Requirements
121
Requirements for All Countries
121
Requirements for Specific Countries and Regions
121
13 Statement of Memory Volatility
123
Nonvolatile Memory Usage
125
Questions and Answers
127
Using HP Sure Start (Select Models Only)
128

HP Z VR Backpack G1 Disassembly Instructions Manual (19 pages)

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Brand: HP | Category: Desktop | Size: 1.84 MB

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HP Z VR Backpack G1 Maintenance And Service Manual (131 pages)

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HP Z VR Backpack G1 Disassembly Instructions Manual (19 pages)

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