HP EX470 - MediaSmart Server - 512 MB RAM Installation And Troubleshooting Manual page 51

Table 5: Common Troubleshooting tips for Network Connection Issues
Question/Issue
Why is the Network
connection light off?
Probable Cause Answer/Resolution
Windows Vista. To ensure your network is set up properly for TCP/IP:
•
1
2
3
4
5
6
7
8
9
Check that each computer on the network has TCP/IP advanced
Check the network
•
network properties set to Enable NetBIOS over TCP/IP. All computers
NetBIOS properties.
should be set identically.
Click Start, and then select Control Panel.
Click View network status and tasks under Network
and Internet.
In the left pane, click Manage Network Connections.
If the computer is connected via Ethernet cable to the network,
right-click Local Area Connection (LAN).
If the computer is using a wireless connection, right-click Wireless
Network Connection.
Click Properties. In the dialog box that opens, check to ensure
that Internet Protocol Version 4 TCP/IP4 is listed and selected.
If TCP/IP is not listed, click Install, Protocol, and then Add. In
the dialog box that appears, select Internet Protocol
(TCP/IPv4).
If TCP/IP is listed and checked, highlight it and click Properties,
then select Obtain IP address automatically and Obtain
DNS server address automatically.
All computers should be set identically.
Troubleshooting 49