HP EX470 - MediaSmart Server - 512 MB RAM Installation And Troubleshooting Manual page 43

Table 1: Common Troubleshooting tips for the Server
Question/Issue Probable Cause
What is a Server Why Should I consider a
Recovery? Server Recovery:
•
•
•
•
What is a Factory Why Should I consider a
Reset? Factory Reset:
•
•
Answer/Resolution
For detailed steps see the online User's Guide.
Server Recovery attempts to recover all data and restore the folders.
Server operating system However, because of the state of the system prior to the recovery, not
has been corrupted. all data may be able to be recovered or integrated into the folder
structure.
Disk replacement—
partition data on other
storage drives are okay.
During Server Recovery, all system settings, such as User
If you have lost your
Accounts and Photo Webshare settings, are lost. You will need
password.
to recreate them.
Server's system hard
drive has been replaced.
For detailed Steps see the online User's Guide.
During Factory Reset, not only are all system settings, such as
The partition data on the
User Accounts and Photo Webshare settings, are lost. You will
other storage drives is
need to recreate them. Also the data on all drives is lost.
corrupted.
Giving away or selling
the server. See the
caution below this table.
Troubleshooting 41