HP EX470 - MediaSmart Server - 512 MB RAM Installation And Troubleshooting Manual page 55

Table 6: Common Troubleshooting tips for Webshare
Question/Issue
How do you make
webshare work in the
home?
Why am I getting a
certificate error?
Upload Photos requires
ActiveX control to be
loaded
Alternately, you can use
non-ActiveX.
Probable Cause
Once remote access is
setup and you have a
custom domain name,
frequently urls that look
something like
https://{your domain
name}/Webshare/ will be
used. For many internet
service providers, this can
cause problems and
occasionally even redirect
you to your home network
router or modem.
Answer/Resolution
To work around this:
Replace the {your domain name} section of the URL address with
1
the local name of your server (the default is "hpserver").
In addition to removing common network issues, this will also
2
perform faster.
If you access your HP MediaSmart server from a computer that is not
being backed up by the server, you will get a warning about the
server's security certificate whenever you access any of its https://
URLs. The reason is that the server issues its own security certificate,
and since it is not an official Certificate Authority, your web browser
issues the warning or error message.
You may ignore the warning or error message and continue to the HP
MediaSmart server's web pages.
Detailed information is available in the Online User's guide.
Add photos to your album.
Troubleshooting 53