Troubleshooting Tips for Upload Photos
Table 10: Common Troubleshooting tips for Upload Photos
Question/Issue
Probable Cause
Unable to upload
•
images.
•
•
•
•
Answer/Resolution
Installs may be blocked
•
by browser security.
Just inserted the drive
•
while Upload photo
was loading.
•
Pop up blocker blocked
install.
ActiveX is disabled.
•
Not using Internet
•
Explorer.
Click to enable download/install at top of browser.
Reinsert the thumb drive.
Disable pop up blocker, or enable pop ups for the URL.
Enable ActiveX.
Use Internet Explorer.
Troubleshooting
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