Finisher Problems - Lexmark W810n - Optra B/W Laser Printer Reference

Finisher problems

Use the following table to find solutions to problems you are experiencing
with the finisher option.
Finisher problems
Symptom Cause
Paper The finisher and
frequently jams printer are
in the finisher. misaligned.
The finisher cables
are not connected
properly.
The transport unit is
not properly
installed.
You are trying to
staple, hole punch,
or offset media other
than paper.
You cannot The transport unit is
clear the not properly
installed.
280 Paper Jam /
Open Cover H
message.
The finisher You've selected both
offsetting and
does not offset
the print job as stapling for the job.
requested.
Solution
Properly align the finisher with the
printer.
See "Aligning the finisher with the
printer" on page 169.
Check the cable connections. Refer to
the Setup Guide for instructions on
connecting the finisher to the printer.
If the
280 Paper Jam / Open Cover H
message recurs, verify that you have
properly installed the transport unit on
top of the printer. The gears must be
completely engaged for paper to travel
successfully from the printer to the
finisher.
Refer to the Setup Guide for detailed
installation instructions.
Restrict use of the special finishing
features to paper meeting the printer
specifications.
Refer to the Complete Printer
Reference on Lexmark's Web site for
more information.
Verify that you have properly installed
the transport unit on top of the printer.
Refer to the Setup Guide for detailed
installation instructions.
The finisher cannot staple and offset a
print job. If both functions are selected,
the printer staples the job, but does not
offset it.
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