Page 2 First Edition (September 1999) The following paragraph does not apply to any country where such provisions are inconsistent with local law: LEXMARK INTERNATIONAL, INC., PROVIDES THIS PUBLICATION “AS IS” WITHOUT WARRANTY OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE.
Page 3: Table Of Contents
Printer features ........
Page 4 Chapter 8: Managing memory ......164 Printer memory (SDRAM) ......164 Memory usage and requirements .
Page 5 Multiple port rotation ....... . . 195 MarkVision printer management software ....197 SIMM for IPDS .
Page 6: About This Book
It focuses on how various printer functions work and how they can benefit the customer. The information may help Lexmark Customer Support representa- tives and marketing and sales support teams understand the Optra W810, its niche in the workplace, and its capabilities. The document may also help answer specific customer questions relating to printer performance and capabilities.
Page 7 A note about the illustrations Several illustrations in this book, as well as in the Optra W810 Setup Guide and the Optra W810 User’s Reference, show the printer with a duplex option attached. The man- ual feed tray shown in the illustrations is no longer required for printing duplex jobs, and has been removed.
Page 8: Printing The File
• • Card Stock & Label Guide , which provides details about choosing appropriate print media. (Also available on the Lexmark Web site at www.lexmark.com.) • Technical Reference , which lists PostScript and PCL emulation commands, inter- face specifications, and provides details about flash memory and disk storage.
Page 9: Chapter 1: Overview
A3 or 11x17. With print speeds of up to 35 ppm, 1200 Image Quality print resolution, and a number of paper handling and finishing options, the Optra W810 is the ideal imag- ing solution for large work groups with high print volume demands.
Page 10: Intended Customers
Network support The speed and paper-handling flexibility of the Optra W810 make it well suited for a large corporate workgroup. Lexmark provides a variety of connectivity options that make the printer an excellent choice for all types of network operating systems and topologies.
Page 11 Or, you can use the standard parallel port to attach external print servers, such as Lexmark’s MarkNet Pro or MarkNet XLe. Lexmark’s MarkNet N2000 Series and MarkNet S Family of internal print servers use Intel’s EtherExpress Pro/100 technology for Ethernet and IBM’s PCI Token-Ring adapter technology.
Page 12: Available Models
Available models Three Optra W810 models are available. The distinctive features of each of these models are outlined in the following table. Optra W810 models Feature Optra W810 Standard paper 1250 sheets capacity • 500-sheet drawer or Optional paper sources •...
Page 13: Printer Features
Printer features The following table provides an overview of the Optra W810 features. Standard features Feature Print addressability Maximum print speed Fonts Paper input Paper output Paper sizes Printer memory Interface Internal solutions ports Printer software Description • 300 dpi •...
Page 14 Standard features Feature Duty cycle The following table outlines the options available for the Optra W810. Options Option 500-sheet drawer 2500-sheet drawer 2500-sheet finisher 10-bin mailbox Duplex option Memory Flash memory Hard disk option Hard disk adapter Description Up to 150,000 pages per month...
Page 15 Description Print servers are available to support the following topologies: • Ethernet 10BaseT and 10Base2 • Ethernet 10/100BaseTX • Token-Ring (connects the printer to a Token-Ring network via DB9 or RJ45) Provides support for the following interfaces: • Serial RS-232C/RS-422A •...
Page 16 Refer to the following table for an overview of the supply and maintenance items for the Optra W810 printer. (See “Printer consumables” on page 137 for more information about calculating average yield and expected life of printer consumables.) Consumables Supply and...
Page 17 Following is a summary of the dimensions for the printer’s options. Option dimensions Optional 500-sheet drawer Width 535 mm (21.4 in.) Depth 553 mm (22 in.) Height 128 mm (5.12 in.) Weight 7.9 kg (17.4 lb) Optional 2500-sheet 2500-sheet drawer finisher 535 mm (21.4 in.)
Page 18: Printer Parts
Printer parts The following sections illustrate the various parts of the printer. External Operator panel Handholds On/off button Tray 1 Tray 2 Tray 3 Standard Fuser cover output bin (Cover B) Side door latch Front view Overview Toner box (Cover A)
Page 19 Toner box lid Ozone filter cover Handholds Rear view Overview System board access cover Memory connector slots Power plug socket Cable socket for optional finisher or mailbox Standard parallel connector...
Page 20: Photoconductor Cartridge
Internal Fuser Photoconductor cartridge Toner cartridge Detack fingers Shutter Overview Photoconductor cartridge Paper dust remover Timing rollers Transfer roller Drum...
Page 21: Toner Cartridge
Toner cartridge Toner auger gear Fuse connectors Front view Toner outlet Slot for clip Rear view Overview...
Page 22: Transfer Roller
Fuser Hot fusing roller Paper release lever Paper exit rollers Paper release lever Paper sensor actuator Transfer roller Paper guide plate Roller Overview...
Page 23: Paper Dust Remover
Paper dust remover Dust shield Foam strip Ozone filter Filter Overview...
Page 24: System Board
System board Access cover System board Location of the Optra W810 system board Overview...
Page 25: Operator Panel
Memory connectors 16MB DRAM Parallel interface System ASIC Optra W810 system board components Operator panel Code enhancement SIMM socket Processor Hard disk cable connector Ready Tray 3 Empty Menu Select Return Stop Overview Hard disk bracket...
Page 26: Printer Cd
Printer CD The Drivers, MarkVision and Utilities CD that ships with the Optra W810 printer contains printer drivers and utilities for Windows 95/98/2000, Windows NT, OS/2, and Macintosh environments. Drivers are available for both PostScript 3 and PCL emulation printer lan- guages.
Page 27: Chapter 2: Changing Printer Settings
To make it easy for you to find the information you need, this chapter is orga- nized according to the structure of the printer operator panel menus. However, you can also change many of these settings from your software application, from a Lexmark printer driver, or using the MarkVision printer utility.
Page 28: Using The Operator Panel
Using the operator panel Use the five operator panel buttons to open a menu, scroll through a list of values, change printer settings, and respond to printer messages. The following table describes the func- tions of each button. Operator panel buttons Button Menu>...
Page 29: Printing The Menu Settings Page
The menu settings page shows current settings for the menus, a list of installed options, and the status of printer supplies. You can use this page to verify that the printer options are properly installed and the printer settings are set to your preference.
Page 30 To select a new value as the default setting: From , press Ready Continue to press and release need. See “Printer menus” on page 32 for a list of the menus and their associated menu items. Press Select The menu opens and displays the first menu item. Press Menu>...
Page 31: Disabling Operator Panel Menus
Disabling operator panel menus If you do not want other users to make changes to the printer default settings, you can dis- able the operator panel menus. Disabling the operator panel does not prevent access to the job or held jobs, but does prevent other users changing settings that might affect all print jobs.
Page 32: Printer Menus
For more information on MarkVision, refer to the Drivers, MarkVision and Utilities CD. Printer menus A number of menus are available to make it easy for you to change printer settings. Some menu items or values are displayed only if a specific option is installed on the printer.
Page 33: Paper Menu
= B4 = A3 = 11x17 = Universal Tray 2 Size Tray 3 Size Tray 4 Size (500-sheet drawer) = A4* (Country specific) = Letter* (Country specific) = Legal = B4 = A3 = 11x17 = Universal Changing printer settings...
Page 34 Select Universal when you load print material that doesn’t match any of the other available sizes. The printer automatically formats the page for the maximum possible size. You can then set the actual page size from your application software.
Page 35 • Automatically link paper sources. Any sources containing the same type and size of print material are automatically linked by the printer if you have set the Paper Size and the Paper Type to the correct settings for the paper sources.
Page 36 If a user-defined name is available, it is displayed instead of Bin x. The name is truncated to 14 characters. Note: If two or more bins share the same name, the name only appears once in the Output Bin value list. Changing printer settings...
Page 37 Select Link to link two or more bins together as though they were one large bin. The printer fills the default bin first. When it is full, the printer starts filling the next output bin. As each additional output bin is filled, the printer switches to the next bin.
Page 38 Custom 6 Bin = Bin 1* = Bin 2 = Bin 3 = Bin 4 = Bin 5 = Bin 6 = Bin 7 = Bin 8 = Bin 9 = Bin 10 Changing printer settings , the printer automatically...
Page 39 Select All Listed to substitute sizes in both cases. If you do not want the printer to substitute sizes automatically, select Off. You are prompted to load the requested paper size if it is not installed.
Page 40: Finishing Menu
Note: Paper Loading is only displayed when a duplex option is installed. * Factory default Finishing Menu Use the Finishing Menu to define many printer output settings. Finishing Menu Menu item Duplex Note: Duplex is only displayed when a duplex option is installed.
Page 41 Choose the number of copies you want to print. Copies are not automatically collated. For example, if you send three pages to print and set Copies to 2, the printer prints page 1, page 1, page 2, page 2, page 3, page 3.
Page 42 Select Between Jobs to insert a blank page after each print job. This may be helpful when several people are using the printer. Select Between Pages to insert a blank page between each page of a job. This is useful if you are printing transparencies and want to reduce static build-up when stacking transpar- encies in the output bin.
Page 43 Multipage Border settings to determine the order and orien- tation of the page images and whether a border is printed around each page image. Note: Printer setting changes within a print job may affect the results you get when using Multipage Print. = Horizontal*...
Page 44 The Multipage View setting determines the orientation of the printed page with respect to the page images during Multipage Print. Select Auto to allow the printer to choose between portrait and landscape positioning. Select Long Edge to position the long edge of the print material as the top of the page.
Page 45 Use this setting to specify the paper source you want the printer to draw from when it is priming the stapler. Note: Only installed paper sources are displayed.
Page 46: Utilities Menu
Utilities Menu Use the Utilities Menu to print a variety of listings relating to available printer resources, printer settings, and print jobs. Additional menu items let you set up printer hardware and troubleshoot printer problems. Utilities Menu Menu item Print Menus...
Page 47 37 Insufficient Defrag Memory too full to perform the Flash Memory Defragment operation. Refer to the User’s Reference for more information on printer messages. Warning: Do not turn off the printer while the flash is defragmenting. Changing printer settings , any data...
Page 48 Formatting the hard disk option deletes all resources stored on the hard disk and prepares it to receive new resources. If you select Format Disk and press hard disk option is lost. Do not turn off the printer while the hard disk is formatting. = Print...
Page 49: Job Menu
Job Menu Job Menu is only available when the printer is busy processing or printing a job, when a printer message is displayed, or when the printer is in Hex Trace mode. Press to open the Job Menu. <Menu Job Menu...
Page 50 Select Delete All Jobs to delete all confidential jobs from the print buffer. Delete All Jobs. Go/Stop? delete all jobs and exit the menus. Press previous screen without deleting all confidential jobs. Changing printer settings to scroll Menu> <Menu to choose the job to Select is displayed.
Page 51 <Job #1 Username> <Job #1 Jobname> <Job #2 Username> <Job #2 Jobname> <Job #3 Username> <Job #3 Jobname> … <Job # n Username> <Job # n Jobname> Changing printer settings to scroll Menu> <Menu to choose the job to Select to scroll Menu>...
Page 52 Press previous screen without deleting all confidential jobs. All Repeat Print, Reserve Print, and Verify Print jobs are selected for deletion. Changing printer settings to scroll Menu> <Menu to choose the job to Select is displayed.
Page 53 Reference for more details. If you create a Reserve Print job, the job formats, but does not print. The job is stored in printer memory for printing at a later time. All pages in the job are held in memory until printing is activated by selecting Print All Jobs or Print a Job from the Confidential Job menu item.
Page 54 This menu item is only available when you enter the Job Menu while is displayed. The Waiting state occurs if an Waiting incomplete job is sent to the printer or an ASCII job, such as a print screen command, is printing. Press to prime the stapler.
Page 55: Quality Menu
Use the PictureGrade menu item to improve the quality of grayscale printing at 300 and 600 dpi resolutions. If you select Off, the printer uses the standard screening parameters. If you select On, different default screening parameters are used to improve the print quality of graphics.
Page 56: Setup Menu
The Power Saver setting lets you reduce power usage when the printer is idle by determining the length of time (in minutes) the printer waits after a job is printed before it goes to a reduced power state. If you select a numeric Power Saver value, the...
Page 57 If Resource Save is set to On, the printer retains all permanent downloaded resources for all printer languages during language changes and printer resets. If the printer runs out of memory, appears on the operator panel display.
Page 58 = 1…225 (90*) The Print Timeout setting determines the time (in seconds) the printer waits before printing the last page of a print job that does not end with a command to print the page. The print timeout counter does not start until...
Page 59 = Disabled* = 5…255 Auto Continue defines the amount of time (between 5 and 255 seconds) the printer waits after detecting one of the following errors before it resumes printing: 35 Res Save Off Deficient Memory 37 Insufficient Collation Area 37 Insufficient Defrag Memory 37 Insufficient Memory - Held Jobs may be lost.
Page 60 = On = Off = Auto* When Jam Recovery is set to Off, the printer does not reprint a page that has jammed. When Jam Recovery is set to On, the printer keeps the image for a printed page until that page successfully exits the printer.
Page 61 Select Off if you do not want the alarm to sound. = Off* = Single = Continuous Select Single or Continuous if you want the printer to stop printing, display Replace Toner Cartridge when a toner low condition occurs. If you select Off, the printer displays continues printing.
Page 62 If your printer has a hard disk installed, it is capable of compiling print job statistics and storing them to disk. You may print these statistics.
Page 63: Pcl Emul Menu
Write protected, and Job Buffer Size is not set to 100%. * Factory default PCL Emul Menu Use the PCL Emul Menu to change printer settings that only affect printed jobs using the PCL emulation printer language. PCL Emul Menu Menu item...
Page 64 Always select the font source before you select a font name. After you select a font source, choose the specific font from the Font Name menu item. The printer displays the font source abbreviation, font ID, and font name for each font. The font source abbreviation is R for resident, F for flash, K for disk, and D for download.
Page 65 A4 paper. When you select 198 mm, the width of the logical page is compatible with that of the Hewlett-Packard LaserJet 5 printer. When you select 203 mm, the width of the logical page is wide enough to print eighty 10-pitch characters.
Page 66 Auto LF after CR * Factory default Printer setting The Tray Renumber menu item lets you configure your printer to work with printer drivers or applications that use different source assignments to request a given input source. Select Off to use the factory default paper source assignments.
Page 67: Postscript Menu
= Flash/Disk Use the Font Priority setting to establish the font search order. Select Resident to search the printer’s internal memory for the requested font before searching flash memory or a disk option. Select Flash/Disk to search the disk option, if installed, and then search flash memory before searching for the requested font in printer memory.
Page 68: Parallel Menu
Parallel Menu Use the Parallel Menu to change settings affecting jobs sent to the printer through the parallel interface connection. You must first select either Std Parallel or Parallel Opt x before selecting from the following menu items. Parallel Menu...
Page 69 If not, it is rejected as bad data. If NPA Mode is set to Off, the printer does not perform any NPA processing. If NPA Mode is set to Auto, the printer examines the data to determine the format and then processes it in either format.
Page 70 Refer to the Technical Reference for more information about the parallel interface. = Off* = On The Honor Init setting determines whether the printer honors hardware initialization requests from the computer. The computer requests initialization by activating the INIT signal on the parallel interface. Many personal computers activate the INIT signal each time the computer is turned on and off.
Page 71: Serial Menu
* Factory default Serial Menu Use the Serial Menu to change settings affecting jobs sent to the printer through the serial interface port. The Serial Menu is only displayed when a serial interface port is installed in the printer. You must first select Serial Opt x before selecting from the following menu items.
Page 72 Printer setting = Off = On* If PS SmartSwitch is set to On, the printer examines the data on the serial interface connection and selects PostScript emulation if the data indicates that is the printer language. If both PCL SmartSwitch and PS SmartSwitch are set to Off, the printer uses the language specified in the Printer Language menu as the default.
Page 73 If the limited size of the input buffer is preventing you from continuing work in your application each time you send a job to the printer, you may want to increase the buffer size. The maximum size depends on the amount of memory in your printer, the size of the other link buffers, and whether the Resource Save setting is set to On or Off.
Page 74 = On Robust XON only applies to the serial port if Serial Protocol is set to XON/XOFF. When Robust XON is set to On, the printer sends a continuous stream of XONs to the host computer to indicate that the serial port is ready to receive more data.
Page 75 = Off* = On Honor DSR determines whether the printer uses the Data Set Ready (DSR) signal. DSR is one of the handshaking signals for most serial interface cables. If Honor DSR is set to Off, data received by the serial interface is seen as valid data. If Honor DSR is set to On, only data received while the DSR signal is in high condition is treated as valid data.
Page 76: Network Menu
Network Menu Use the Network Menu to change settings affecting jobs sent to the printer through the network port. The printer only displays the Network Menu when a print server is installed in the printer. You must first select Network Option x before selecting from the following menu items.
Page 77 If the limited size of the input buffer is preventing you from continuing work in your application each time you send a job to the printer, you may want to increase the buffer size. The maximum size available for modification depends on the amount of memory in your printer, the size of the other link buffers, and whether Resource Save is set to On or Off.
Page 78: Infrared Menu
Network x Setup * Factory default Infrared Menu Use the Infrared Menu to change settings affecting jobs sent to the printer through the infrared interface port. The Infrared Menu is only displayed if a tri-port card is installed. Infrared Menu...
Page 79 Printer/Host Control Specification developed by the NPA. NPA mode requires special processing of the print data. If NPA Mode is set to Off, the printer does not perform any NPA processing. If NPA Mode is set to Auto, the printer examines the data to determine the format and then processes it in either format.
Page 80 If the limited size of the input buffer is preventing you from continuing work in your application each time you send a job to the printer, you may want to increase the buffer size. The maximum size available for modification depends on the amount of memory in your printer, the size of the other link buffers, and whether Resource Save is set to On or Off.
Page 81 Select Auto to let the printer automatically set the Transmit Delay value during a power on reset to maximize link performance.
Page 82: Localtalk Menu
Infrared Menu (continued) Menu item Max Baud Rate * Factory default LocalTalk Menu Use the LocalTalk Menu to change settings affecting jobs sent to the printer through the LocalTalk port on the tri-port card. LocalTalk Menu Menu item LocalTalk Port...
Page 83 Printer/Host Control Specification developed by the NPA. NPA mode requires special processing of the print data. If NPA Mode is set to Off, the printer does not perform any NPA processing. If NPA Mode is set to Auto, the printer examines the data to determine the format and then processes it in either format.
Page 84 If the limited size of the input buffer is preventing you from continuing work in your application each time you send a job to the printer, you may want to increase the buffer size. The maximum size available for modification depends on the amount of memory in your printer, the size of the other link buffers, and whether Resource Save is set to On or Off.
Page 85: Usb Menu
Use the USB Menu to change settings affecting the Universal Serial Bus (USB) interface port. The USB Menu only appears if a USB port is installed in the printer. You must first select USB Option x before selecting from the following menu items.
Page 86 Printer setting = Off = On* If PS SmartSwitch is set to On, the printer examines the data on the specified USB interface connection and selects PostScript emulation if the data indicates that is the printer language. If both PCL SmartSwitch and PS SmartSwitch are set to Off, the printer uses the language specified in the Printer Language menu as the default.
Page 87 If the limited size of the input buffer is preventing you from continuing work in your application each time you send a job to the printer, you may want to increase the buffer size. The maximum size available for modification depends on the amount of memory in your printer, the size of the other link buffers, and whether Resource Save is set to On or Off.
Page 88: Fax Menu
Fax Menu Use the Fax Menu to change settings affecting fax data received by the printer through the serial interface port. The printer only displays the Fax Menu when a serial interface port exists on the printer. Fax Menu Menu item...
Page 89 The maximum size depends on the amount of memory in your printer, the size of the other link buffers, and whether the Resource Save setting is set to On or Off. To maximize the range for the Fax Buffer size, you can disable or reduce the size of the parallel, network, infrared, LocalTalk, and USB buffers.
Page 90 Fax Paper Size menu item. The printer automatically prints from the paper source containing the correct paper size and paper type as specified in the Fax Paper Size and Fax Paper Type settings. If no paper...
Page 91 Fax Output Bin value list. If two or more bins share the same name, the name only appears once in the Fax Output Bin value list. Changing printer settings...
Page 92: Configuration Menu
Configuration Menu Use the Configuration Menu to change printer operation settings. You can access this menu by pressing the Select Configuration Menu Menu item Maint Counters Registration Prt Quality Pgs Panel Menus * Factory default buttons when you turn on the printer.
Page 93 Select Discard to delete all print jobs stored in the print buffer. = Disable = Active = Deactive* Set Demo Mode to Active to print jobs that demonstrate printer features. = Restore All If you select Restore All: • All downloaded resources (fonts, macros, and symbol sets) in the printer memory are deleted.
Page 94: Chapter 3: Paper Handling
The Optra W810 printer supports a wide variety of media sizes and types. It also offers many of the convenient paper handling features that you expect from Lexmark Optra printers, including paper size sensing, bin full sensing, tray linking, and n-up printing.
Page 95: Paper Sources
The figure on page 96 illustrates the paper path for an Optra W810 printer with an optional 2500-sheet drawer and duplex option attached.
Page 96: Paper Handling
Standard output bin Duplex option Tray 1 Trays 2 and 3 Optional 2500-sheet drawer (tray 4) Optra W810 paper path Paper handling...
Page 97: Message Maps
Message maps You can use the message map on top of the printer (or on the transport unit if an optional finisher or mailbox is installed) to locate the doors and covers you must open when clear- ing the paper path.
Page 98 ¹ Only A4 and letter size are available. The paper size configuration in this drawer can only be changed by configuring the DIP switches on the rear of the drawer. Contact Lexmark for more information about changing the size of paper supported by the 2500-sheet drawer.
Page 99 The following table lists the specific media supported by each paper source. Print media specifications Media types Input source supported 250-sheet tray Paper¹: (tray 1) • Card stock² • Bond paper • Letterhead • Recycled paper • Colored paper Transparencies Paper labels 500-sheet tray Paper...
Page 100: Tray Linking
By linking the trays on the standard Optra W810 printer model, you can effectively create a single paper source that holds up to 1250 sheets. If you installed an optional drawer, you can also link that tray for a total capacity of 1750 sheets or 3750 sheets, depending on the capacity of the optional drawer.
Page 101 Select the same Paper Type setting for all the sources. See “Paper Type” on page 34 for more information. When trays are linked, the printer feeds paper from one tray until it is empty, and then feeds paper from the next linked tray.
Page 102 To adjust the margin settings in a paper tray: Make sure the printer is not busy processing a print job. Turn the printer power off. While pressing the printer on.
Page 103: Output Bins
Output bins The Optra W810 has one standard output bin on top of the printer, which stacks up to 300 sheets of paper, 50 transparency sheets, or 30 label sheets (face down). The optional fin- isher and 10-bin mailbox provide additional output solutions that you can configure to meet your paper handling needs.
Page 104: Paper Sizes Supported
Optra W810. Paper sizes supported The Optra W810 supports a wide variety of paper sizes. Some paper sizes feed from the trays short edge first, and others feed long edge first. (The leading edge of each sheet is at the right side of the tray.) This affects the print speed, as well as the proper positioning...
Page 105 The following table lists the standard paper sizes the Optra W810 supports, as well as the paper feed orientation for each paper size. Note: The minimum paper size supported by the Optra W810 printer is 86 x 140 mm. Feed orientation by paper size...
Page 106 Select the Universal paper size to print on a nonstandard size sheet of print material. The printer formats the page for the maximum size 297 x 420 mm (11.7 x 16.54 in.) or 279.4 x 431.8 mm (11 x 17 in.). Set the actual size from your software application.
Page 107: Size Sensing
Paper Type settings follow. Plain paper The Optra W810 does not require special paper for high quality output. Paper designed for use with xerographic copiers provide satisfactory print quality and feed reliability. Always try a sample of any paper you are considering using with the printer before buying large quantities.
Page 108 Optra W810, or printing transparencies without the Paper Type set correctly, may result in print quality problems. If you have ordered transparencies in the past for use with other Lexmark printers, do not use them with the Optra W810. Use only the recommended part numbers.
Page 109: Card Stock
Card stock The Optra W810 treats card stock the same as Plain Paper. It does not adjust the print speed or fuser temperature when the Paper Type is set to Card Stock. Card stock has a large array of properties, such as the orientation of paper fibers, moisture content, thick- ness, and texture, that can significantly affect print quality.
Page 110: Multipage Printing
First, identify the media type (paper, transparency, card stock, and so on), and then assign a recognizable name. This lets the printer optimize the print qual- ity on the media actually being used. The name you assign is truncated to 16 characters.
Page 111: Collating Print Jobs
Vertical selected as the Multipage Order. The page images are paginated from top to bottom. You can select n-up printing from the printer driver, from MarkVision, or from the Finishing Menu on the printer operator panel. Refer to the Technical Reference for detailed explana- tion of the n-up printing commands.
Page 112 The printer Collation setting causes the operating system to handle the print job and all its collated copies as one single job . The Collation - Collated Copies (QTY) setting, on the other hand, causes the printer to handle each collated copy as a unique job .
Page 113: Duplexing
Menu to indicate which side of the paper (Long Edge or Short Edge) to bind. The printer then offsets the printed text accordingly so your job can be bound correctly. Select Long Edge to bind pages along the long edge of the page (left edge for portrait and top edge for landscape).
Page 114: Printing Forms With Optra Forms
Printing forms with Optra Forms Lexmark’s Optra Forms option uses data directly from your applications and combines it with printer-resident electronic forms to format and print completed forms such as invoices, statements, pick slips, labels, and purchase orders. Support for bar codes, spe- cialized graphics, and other options is included.
Page 115 Provides support for bar codes, color, duplex, multipage form sets, and more. • Stores forms as efficient, compact forms in flash memory. • Works with Optra W810 printers that use the Optra Forms Flash DIMMs or Optra Forms Hard Disk. Paper handling...
Page 116: Chapter 4: Output Options
For detailed instructions about attaching either the optional mailbox or finisher, refer to the Setup Guide shipped with your printer and available for download from the Lexmark Web site (www.lexmark.com). If you are experiencing problems using either of these options, see “Finisher problems”...
Page 117: 2500-Sheet Finisher Option
Attaching a 2500-sheet finisher option greatly increases your printer’s functionality. Whether it be stapling, hole punching, job offset, or the expanded output capacity, the Optra W810 with a finisher option attached is designed to meet the most demanding needs of any business environment.
Page 118: Paper Path
The printer picks the paper from the right side of the tray and carries it up the right side of the printer. When you attach an optional finisher, the paper is then carried through the transport unit and into either bin 1 or bin 2, depending on the type of job you are printing and the bin you selected.
Page 119 3 or 4 hole configuration. ² You cannot change the position of the staple. If necessary, reformat your print job from the software application, or rotate your print job using the printer driver to avoid stapled sets that are difficult to read.
Page 120 Before printing your job, the printer makes sure bin 2 is not full. It then prints your job, sta- ples the pages, and deposits the job in bin 2. If bin 2 is full, a message appears on the operator panel display prompting you to remove any print jobs from the bin before print- ing.
Page 121 Send staple jobs to bin 2 only. If you select bin 1, the printer ignores your request and sends the job to bin 2. If you link the two bins together and send a staple job, the printer Output options...
Page 122: Hole Punching
2. If either bin is full, the printer prompts you to remove paper in both bins before printing the job. For more information on bin linking, see “Configure Bins” on page 37. Offsetting pages Offsetting pages provides a way to separate and organize different print jobs or different copies of a single print job.
Page 123 Refer to the User’s Reference for details about emptying the hole punch box, and how to reset the counter inside the printer that tells the printer when the box needs to be emp- tied.
Page 124 You cannot change the number of holes punched when you send a job to print. You can, however, adjust the position of the holes before you send a job to print. To adjust the position of the punched holes: Pull the finisher away from the printer. Output options...
Page 125 Open the finisher top cover. Output options...
Page 126 Remove the small cover on the top of the finisher, as shown. Output options...
Page 127 Loosen the two thumbscrews, as shown. Output options...
Page 128 Using the green lever, move the hole punch guide left or right to adjust the hole punch position. Use the measuring scale above the green lever as a guide to determine the amount of the adjustment. Output options...
Page 129 Tighten the two thumbscrews. Print and punch a sample page. Check the position of the holes on the page. If necessary, repeat steps 4 through 7 until the holes are in the position you want. Output options...
Page 130 Replace the small cover on the top of the finisher. Output options...
Page 131 Close the finisher top cover. Output options...
Page 132 Push the finisher firmly against the printer. Output options...
Page 133: 10-Bin Mailbox Option
2000 sheets of paper. The following diagram shows an optional mailbox attached to an Optra W810. Output...
Page 134: Bin Capacity
The printer picks the paper from the right side of the tray and carries it up the right side of the printer. When you attach an optional mailbox, the paper is then carried through the transport unit and into the bin you selected.
Page 135 Configuring bins The Optra W810 lets you tailor the configuration of the 10 output bins to your needs by selecting different printer settings for the Configure Bins menu item in the Paper Menu. For detailed information on using the operator panel to change these settings, see “Changing printer settings”...
Page 136 For example, if you select bin 10 as the overflow bin and you send your job to bin 1, once bin 1 is full, the printer redirects the job to bin 10. Once bin 10 is full, a message appears on the operator panel display prompting you to remove paper from both bins.
Page 137: Chapter 5: Printer Consumables
Printer consumables To avoid print quality problems, the Optra W810 informs you when it is time to replace supplies and maintenance items. The life of these parts depends on the printer settings you have chosen, as well as the types of jobs you print.
Page 138: Toner Cartridge
Toner cartridge The average yield for the Optra W810 toner cartridge is 20,000 pages at approximately 5% coverage. Actual yield depends on the density of print on each page and whether Toner Saver is set on. See page 148 for more information on changing print quality set- tings.
Page 139: Photoconductor Kit
(Refer to the User’s Reference for instructions on how to replace the toner cartridge.) Note: Lexmark does not recommend refilling used toner cartridges or purchasing refilled cartridges from a third party. Print quality and printer reliability cannot be guaranteed if you do.
Page 140 10%, the printer enters toner recovery mode to supply toner to the photoconductor cartridge until the toner ratio again reaches 14%. While the average yield for the photoconductor cartridge is 90,000 pages, the actual yield depends on factors such as the size paper you use, whether or not you are printing duplex jobs, whether you are printing continuous or single sheets, and so on.
Page 141: Transfer Kit
(Refer to the User’s Reference for instructions on how to replace the items.) Replace both items to ensure proper printer operation. The following sections describe the items in the transfer kit.
Page 142 The charge corona wire technology used to develop images on the photoconductor car- tridge creates trace amounts of ozone that are vented through the back of the printer. The ozone filter traps any minute amounts of ozone that can accumulate during the printing process.
Page 143 The following figure shows the location of the ozone filter cover at the back of the printer. Open the cover to remove and replace the filter. (See the User’s Reference for detailed instructions.) Rear view Ozone filter Printer consumables...
Page 144: Fuser
(Refer to the User’s Reference for instructions on replacing the fuser.) Note: When you call your Lexmark representative to order a new fuser, you may be offered the option of paying a reduced price if you agree to return your old fuser to Lexmark within 30 days.
Page 145: Staples
If you agreed to return your old fuser to Lexmark in order to pay a reduced price for the new one, place the old fuser in the new fuser box and mail to Lexmark. Otherwise, discard the old fuser. Staples If you’ve attached an optional finisher to your Optra W810, your printer’s finishing capabil-...
Page 146: Determining The Status Of Supplies
Determining the status of supplies The printer uses the second line of the operator panel display to alert you to any supply or maintenance items that need replacing. However, the printer can only display information about one item at a time. Therefore, the display cannot indicate when more than one item needs replacing.
Page 147: Storing Supplies
If a prepaid shipping label is not available for your country, contact the place where you bought your printer for additional recycling information. Lexmark does not recommend refilling used toner cartridges or purchasing refilled car- tridges from a third party. Print quality and printer reliability cannot be guaranteed if you do.
Page 148: Chapter 6: Print Quality
The lower the resolution, the pels are larger and less numerous resulting in rougher text. The default setting for the Optra W810 is 600 dpi, but it is also capable of printing 300 dpi or 1200 Image Quality. The following is a brief description of the different resolution set- tings and when to use them.
Page 149: Print Darkness
This lets the Optra W810 show more smooth shades and detailed lines at 600 dpi. 1200 Image Quality setting affects all nonbinary data such as lines, graphics, and half- tones.
Page 150: Toner Saver
Check the operator panel for a message about a printer consumable. See “Determining the status of supplies” on page 146 for more information about other ways to identify consumables that may need to be replaced.
Page 151: Chapter 7: Understanding Fonts
The typefaces you select add personality to a document. Well-chosen typefaces make a document easier to read. The printer has numerous resident fonts in PCL 6 and PostScript 3 emulations. See page 154 for a listing of all resident fonts.
Page 152: Pitch And Point Size
Some fonts combine several weight and style modifications; for example, Helvetica Nar- row Bold Italic. A group of several weight and style variations of a single typeface is called a typeface family . Most typeface families have four variations: regular, italic, bold, and bold italic.
Page 153: Bitmapped And Scalable Fonts
The printer uses both bitmapped and scalable fonts. Bitmapped font Scalable font Bitmapped fonts are stored in printer memory as predefined patterns of bits representing a typeface at a specific size, style, and resolution. Bitmapped fonts are available in different type styles and point sizes as downloadable fonts.
Page 154: Resident Fonts
The forward compatibility mode is used to emulate the fonts in the Hewlett-Packard Com- pany’s LaserJet 4050. The backward compatibility mode is used for compatibility with the Lexmark Optra S family of printers. Refer to the Technical Reference for more information about backward and forward compatibility.
Page 155 The following table provides a list of the printer’s resident scalable fonts. Resident scalable fonts PCL 6 emulation Albertus Medium Albertus Extra Bold Antique Olive Antique Olive Italic Antique Olive Bold Arial Arial Italic Arial Bold Arial Bold Italic ITC Avant Garde Book...
Page 156 Resident scalable fonts (continued) PCL 6 emulation CG Omega CG Omega Bold CG Omega Italic CG Omega Bold Italic Garamond Antiqua Garamond Halbfett Garamond Kursiv Garamond Kursiv Halbfett Helvetica Light Helvetica Light Oblique Helvetica Black Helvetica Black Oblique Helvetica Helvetica Italic Helvetica Bold Helvetica Bold Italic Helvetica Narrow...
Page 157 Resident scalable fonts (continued) PCL 6 emulation Courier Courier Italic Courier Bold Courier Bold Italic Letter Gothic Letter Gothic Italic Letter Gothic Bold Marigold Century Schoolbook Roman Century Schoolbook Italic Century Schoolbook Bold Century Schoolbook Bold Italic Palatino Roman Palatino Italic Palatino Bold Palatino Bold Italic SymbolPS...
Page 158 Resident scalable fonts (continued) PCL 6 emulation Times New Roman Italic Times New Roman Bold Times New Roman Bold Italic Univers Condensed Medium Univers Condensed Medium Italic Univers Condensed Bold Univers Condensed Bold Italic Wingdings ITC Zapf Chancery Medium Italic ITC Zapf Dingbats PostScript 3 emulation TimesNewRomanPS-ItalicMT...
Page 159 Resident scalable fonts (continued) PCL 6 emulation PostScript 3 emulation StempelGaramond-BoldItalic StempelGaramond-Italic StempelGaramond-Roman Apple-Chancery Chicago Geneva Monaco NewYork Oxford Taffy MonaLisa-Recut Candid Bodoni Bodoni-Italic Bodoni-Bold Bodoni-BoldItalic Bodoni-Poster Bodoni-PosterCompressed CooperBlack CooperBlack-Italic Copperplate-ThirtyTwoBC Copperplate-ThirtyThreeBC Eurostile Eurostile-Bold Eurostile-ExtendedTwo Eurostile-BoldExtendedTwo GillSans GillSans-Italic Understanding fonts...
Page 160 Resident scalable fonts (continued) PCL 6 emulation PostScript 3 emulation GillSans-Bold GillSans-BoldItalic GillSans-Condensed GillSans-BoldCondensed GillSans-Light GillSans-LightItalic GillSans-ExtraBold Goudy Goudy-Italic Goudy-Bold Goudy-BoldItalic Goudy-ExtraBold HoeflerText-Regular HoeflerText-Italic HoeflerText-Black HoeflerText-BlackItalic HoeflerText-Ornaments JoannaMT JoannaMT-Italic JoannaMT-Bold JoannaMT-BoldItalic LubalinGraph-Book LubalinGraph-BookOblique LubalinGraph-Demi LubalinGraph-DemiOblique Understanding fonts...
Page 161: Symbol Sets
(or more specifically, for each code point ). Some applications require differ- ent characters at some code points. To support multiple applications and languages, your printer has 83 symbol sets for the resident PCL 6 emulation fonts. Symbol sets for PCL 6 emulation Not all font names support all of the symbol sets listed.
Page 162: Downloadable Fonts
Fonts downloaded to flash memory or hard disk remain in mem- ory even after the printer language changes, the printer resets, or the printer is turned off. See “Downloaded resources” on page 168 for more information.
Page 163: Printing A Font Sample List
Printing a font sample list To print samples of all the fonts currently available for your printer: Make sure the printer power is on and either displayed on the operator panel. Press Menu> <Menu Continue to press and release Press...
Page 164: Chapter 8: Managing Memory
Managing memory On the Optra W810, the memory required to print a particular job is a complex function of the types of memory available, the printer settings selected, and the composition of the print job itself. The amount of printer memory installed and the attributes of the processor also affect print speed and performance.
Page 165: Memory Usage And Requirements
Total possible memory 384MB Memory usage and requirements With 16MB or 32MB of memory standard, the Optra W810 can process complex jobs in both PostScript 3 emulation and PCL emulation. However, the more complex the job, the more memory is required to process the job.
Page 166: Print Quality
Page Protect setting When Page Protect is set on, the printer ensures all of the data in the virtual page repre- sentation is in the simplest form possible. The printer knows exactly how long it takes to decompress a job, and prevents complex page errors. These occur when the printer can- not create the page quickly enough to keep up with the paper moving through the printer.
Page 167 This is achieved without preallocating printer memory for each language. For example, let’s say the Optra W810 is being used as a network printer. User A has downloaded some fonts and forms in PCL emulation. User B then sends a PostScript emulation job to the printer.
Page 168: Network Environment
The more memory you use for one buffer, the less memory is available in the printer or other buffers or for processing complex jobs.
Page 169: Flash Memory
Lexmark offers a hard disk option with an unformatted storage capacity of 2.1GB. As with flash memory, any items stored on disk are not lost when the printer is reset or turned off.
Page 170: Job Buffering
Job buffering If an optional hard disk is installed in the printer, you can temporarily store (or spool) print jobs to the disk. This is referred to as job buffering . These jobs may be processed as they arrive, or stored for later processing if the printer is already printing another job.
Page 171 1% increments. The minimum recommended size of a job buffering partition is 50MB, which is substantially less than 10% of the 2.1GB disk Lexmark offers. Once you’ve created the job buffering partition, you cannot store forms, fonts, or macros on that part of the disk.
Page 172 Return Stop When you first turn the printer on, you must choose to print all or none of the jobs stored on the disk. You cannot select specific jobs that you want to print. Jobs that were only partially printed before the power loss are printed again in their entirety.
Page 173 The first printer no longer has job buffering enabled on any port. This means that if a printer fails, you can remove the hard disk, place the disk in another printer, and print the jobs that are stored on the disk.
Page 174: Downloaded Resources
Downloaded resources Types of files you can download The items you can store in flash memory or on disk depend on the printer language you use. If you’re using PostScript 3 emulation, you can store the following resources: • Adobe Type 1 and Type 3 format fonts •...
Page 175 The printer checks for free space on the device. When the complete file is in printer memory, the printer determines the size of the file and the amount of memory required to store it on flash or disk. If there is not enough memory available on the device, no data is written and an error message is displayed.
Page 176 The Resource Management option in MarkVision lets you manage files stored in flash memory and on disk. On a single printer, files can be copied to, deleted from, or moved between flash and disk. In addition, you can copy files from one printer’s flash or disk, copy them to a workstation’s hard disk, and then copy them across the network to any...
Page 177 You might also set write protection on the entire device so all other files can be used, but not changed, during the normal course of business. If you lose or forget a password, contact the Lexmark Customer Support Center. Security for the printer requires that both you and Lexmark provide independent information to recover a password.
Page 178: Memory Errors
Memory errors The following error messages may appear if the printer does not have enough memory to process a print job or complete other printer functions. Memory error messages...
Page 179 Memory Held Jobs may be lost. Go/Stop? 38 Memory Full Explanation The printer memory is too full to continue processing print jobs. The messages 37 Insufficient Memory alternate on the display until you do one of the lost. Go/Stop? following: •...
Page 180 Memory error messages (continued) Message 39 Complex Page Refer to the User’s Reference for detailed information about other printer messages. Explanation The page may not print correctly because the print information on the page is too complex. • Press to clear the message and continue printing the job.
Page 181: Chapter 9: Connectivity And Network Management
The attachment ports on the printer provide a variety of options for connecting to other devices, whether directly or via a network. When combined with the versatility of the MarkVision printer utility, these options make the Optra W810 a powerful tool for all sys- tem environments.
Page 182: Parallel Communications
The following diagram illustrates how internal and external print servers relate to a net- work, client workstations, and the printer: Network If the Optra W810 (or any other Lexmark printer that supports NPAP bidirectional proto- col) is connected to a parallel port of a MarkNet print server, the printer is supported by MarkVision.
Page 183 Unidirectional communication The Optra W810 supports two unidirectional compatibility modes. Standard mode lets the host computer achieve a maximum throughput of approximately 50KB/second. This speed limitation is due to the operating system’s print subsystem. The Lexmark printer drivers for Windows 95/98 can provide rates up to 400KB/second on fast hosts such as those operating with a Pentium II, 333MHz processor.
Page 184 Unlike Nibble and Byte mode, once ECP mode is established between the host and the printer, it is not broken until the host or the printer fails in some way. This allows for a greater transfer speed, since the parallel port never returns to unidirectional compatibility mode, which would create the need for negotiating a new bidirectional transmission.
Page 185: Serial Communications
The IEEE 1284 compliant parallel port is fully supported by the Microsoft Windows 95/98/ 2000 Plug and Play feature. When you connect the Optra W810 to your Microsoft Win- dows 95/98/2000 computer, Plug and Play automatically recognizes the printer and helps install the correct printer driver.
Page 186: Serial Interface Adapter
Most Class 1 brands are accept- able. An incoming fax is received on the serial port and routed to the printer, where it is printed. If someone tries to send a fax while the printer is busy, the phone rings but is not answered.
Page 187: Internal Print Servers
Internal print server You can install a print server into each of the two ISPs in the printer. The MarkNet firm- ware supports multiple protocols (IPX, LexLink, TCP/IP , and AppleTalk) in multiple net- working environments (UNIX, NetWare, OS/2 LAN Server, Windows NT, Windows 95/98/ 2000, and so on) concurrently.
Page 188 Simply download the most current flash files from the Lexmark Web site (www.lexmark.com) free of charge. Use FTP commands or MarkVision to flash the print server. Refer to the documentation that came with your print server for more information on flashing.
Page 189: External Print Servers
External print servers External print servers function similarly to internal print servers. However, an external print server is a standalone device that can only attach up to three printers to a network via a parallel or serial port. MarkNet Pro external print servers Adapter Topology MarkNet Pro 1...
Page 190: Tri-Port Card
The printer does not come with standard serial support. You can, however, add a serial port, infrared port, and a LocalTalk port to the printer by installing a tri-port card. You can install a tri-port card, illustrated in the following figure, in one or both ISPs on the printer system board.
Page 191 Select the infrared port you want to use from the Infra- red Port Menu. Refer to the Optra W810 Setup Guide for more information about connecting an infrared adapter to your printer. Connectivity and network management...
Page 192: Coax/Twinax Adapter For Scs
Coax/Twinax adapter for SCS The Coax/Twinax adapter for SCS installs into one of the ISPs on the printer. It is a 32-bit PCI-based option providing the following features: • Either a twinaxial or coaxial connection. The Coax/Twinax adapter for SCS auto- matically detects the type of cable (coax or twinax) that is being used to connect the printer to its IBM host.
Page 193: Supported Network Environments
Supported network environments Using print servers or tri-port cards, you can connect your printer to a host of network environments. The following table details which environments are supported. Environments supported Protocol Application NetWare Novell NetWare 3.x Novell NetWare 4.x (IntraNetWare) Novell NetWare 5.x...
Page 194: Input Buffers
For example, if a MarkNet N2000 physically attaches an Optra W810 to an Ethernet network, then a NetWare client, an AppleTalk user, and an OS/2 Warp client can all send print jobs to the printer simulta- neously.
Page 195: Multiple Port Rotation
If the printer receives data on parallel, serial, or infrared ports during this time, the data is received into the input buffer for the particular port. Once the input buffer for the port is full, the port is marked as busy and the host computer is told the printer is busy.
Page 196 As soon as a network port or the LocalTalk port has control of the printer, port rotation is disabled. As soon as the network port or LocalTalk port has completed a job, it sends the printer an End-of-Job command.
Page 197: Markvision Printer Management Software
MarkVision printer management software The MarkVision graphical user interface provides advanced, real-time, centralized man- agement capabilities for Lexmark printers connected locally or attached directly to a net- work. Network users and administrators can also use the following MarkVision features to increase productivity: •...
Page 198: Markvision For Intranet Servers
• Remote updates Remotely update firmware on multiple Lexmark print servers simultaneously. For more information on MarkVision for Intranet Servers, refer to the documentation installed with the software: •...
Page 199: Lexmark Marktrack
MarkVision for UNIX Networks and Intranet Servers is recommended to assist in remote printer setup for UNIX platforms. To purchase MarkVision for UNIX, contact the place where you bought your printer or visit the Lexmark Web site at www.lexmark.com. Lexmark MarkTrack MarkTrack is a network printer reporting software package that helps administrators man- age printing environments more efficiently.
Page 200: Lexmark Netpnp
For more information on MarkTrack, refer to the product information, contact the place where you bought your printer, or visit the Lexmark Web site at www.lexmark.com. Lexmark NetPnP NetPnP automates the configuration and installation of Lexmark printers on a network.
Page 201: Software Installation And Distribution Tools
Software installation and distribution tools On the Drivers, MarkVision and Utilities CD , Lexmark's all-in-one software installation util- ity provides IT administrators with time-saving installation and distribution tools that enhance productivity and improve efficiency: • Software installation and updates via the Lexmark Web site.
Page 202: Simm For Ipds
Printing (AFP) or Intelligent Printer Data Stream (IPDS) documents in a network environ- ment. Install the SIMM for IPDS in the printer’s optional firmware single inline memory module (SIMM) connector. With this SIMM and a MarkNet print server or the Adapter for SCS, the printer becomes an IBM host workstation printer capable of printing AFP/IPDS docu- ments from an AS/400 or System/390 computer.
Page 203 SIMM. This setting determines the resolution of IPDS text, graphics, bar code, scalable image, and scalable font data. You can configure the printer to take advantage of additional memory, and when attached to a LAN through a MarkNet print server, can save IPDS resources to improve perfor- mance for complex IPDS print jobs with host resources such as fonts, overlays, or page segments.
Page 204 Supported bar codes with IBM 4028 printer emulation The following bar codes generated using IPDS can be automatically scaled and printed using the SIMM for IPDS: • 3 of 9 code • • UPC/CGPC Version A • UPC/CGPC Version E •...
Page 205 IBM Coordinated (eight scalable fonts and six bitmaps) • IBM 4028 Compatibility Set—35 fonts (22 bitmaps and 13 from scalable type styles) • IBM 3812/3816 Compatibility Set (35 bitmap fonts) You can download microcode updates from the Lexmark Web site at www.lexmark.com. Connectivity and network management...
Page 206 Compatibility Direct network attachment When the printer contains an optional SIMM for IPDS, it attaches to a network using one of the following MarkNet print servers: • MarkNet N2000 Series (Any microcode level is supported for the MarkNet N2000.) •...
Page 207: Imagequick Tiff Simm
RSCS V3.2 or later ImageQuick TIFF SIMM Lexmark ImageQuick™ is an optional SIMM that prints TIFF images on Optra W810 printers at the printer rated speed. With the ImageQuick TIFF SIMM installed in the optional firmware SIMM connector, the printer automatically prints raw TIFF files in addi- tion to any standard PCL emulation or PostScript emulation print jobs.
Page 208 FileNET's Watermark and others designed to work with XipPrint, work with the Lexmark Optra W810. TIFF files can be sent directly to the printer from client workstations using FTP , the DOS copy command, or the Drag'N'Print utility.
Page 209 A printer with 12MB of RAM is recommended for best throughput. A printer that contains an optional ImageQuick TIFF SIMM can be attached to a network using a MarkNet N2000, MarkNet S, or MarkNet Pro print server. The optional MarkNet N2000, MarkNet S, or MarkNet Pro support: •...
Page 210: Imagequick Web Simm
Print server and software requirements You must have an Optra W810n or W810dn model, or an Optra W810 equipped with one of the following print servers: •...
Page 211 Audio and video markup • Double-byte character sets (for example, Asian fonts) Selecting fonts other than those available on the printer causes a substitution to be made. This may affect the text layout but does not usually affect legibility. Connectivity and network management...
Page 212 PDF levels The Lexmark ImageQuick Web SIMM supports PDF version 1.2 (Acrobat 3.0). Connectivity and network management...
Page 213: Chapter 10: Troubleshooting
Once you’ve checked each of these possibilities, turn the printer off and back on . This often fixes the problem. If a message appears on the operator panel display or the printer has a paper jam, refer to the User’s Reference for information on understanding printer messages and clearing paper jams.
Page 214: Print Quality Problems
Check the operator panel for a message about a printer consumable. See “Determining the status of supplies” on page 146 for more information about other ways to identify consumables that need to be replaced.
Page 215 Select a different Print Darkness setting from the printer driver before sending the job to print. Turn Toner Saver off from the printer driver before sending the job to print. • Use recommended paper and other media. See “Paper handling” on page 94 for detailed specifications.
Page 216 The transfer roller is worn or defective. Solution Select a different Print Darkness setting from the printer driver before sending the job to print. Replace the toner cartridge. Refer to the User’s Reference or the documentation that ships with the new toner cartridge for detailed instructions.
Page 217 Symptom Cause Irregularities The paper has absorbed moisture due to high humidity. You are using media that does not meet the printer specifications. The transfer roller is worn or defective. The fuser is worn or defective. White or black line The photoconductor cartridge is defective.
Page 218 Print quality problems (continued) Symptom Cause Toner specks The toner cartridge is defective. The photoconductor cartridge is defective. The transfer roller is worn or defective. The fuser is worn or defective. The paper dust remover is worn. Toner is in the paper path. Paper feed rollers are dirty.
Page 219 Refer to the User’s Reference for detailed instruction on loading media in the paper trays. Push the tray firmly into the printer to make sure it is fully inserted. Call for service. Push the tray firmly into the printer to make sure it is fully installed.
Page 220: Paper Feed Problems
Paper feed problems If paper has trouble traveling through the printer, paper jams or other problems relating to mechanical paper feed can result. Use the table beginning on page 221 to find solutions to paper feed problems you are experiencing.
Page 221 Refer to the User’s Reference for detailed instructions on loading media. Push the tray firmly into the printer. • Load paper from a fresh package in the tray. • Store paper in its original wrapper until you load it in the tray.
Page 222: Other Printing Problems
Refer to the User’s Reference for detailed instructions on clearing paper jams. Set Jam Recovery to Auto or On. Solution Turn the printer off, wait about 10 seconds, and turn the printer back Performing Self Test operator panel display. When the test is completed, the message is displayed.
Page 223 Verify that you selected the printer driver associated with the Optra W810 printer. Note: If you are using a USB port, make sure you are running Windows 98 and using a Windows 98 compatible printer driver.
Page 224 Refer to the Setup Guide for information on configuring MarkNet ports. Make sure you are using a recom- mended printer cable. Refer to the Setup Guide for cable specifications. Reduce the complexity of your print job by eliminating the number and...
Page 225 Solution If you’re using the parallel interface, make sure you’re using an IEEE 1284-compliant parallel cable. We recommend Lexmark part number 1329605 (10 ft) or 1427498 (20 ft) for the standard parallel port. Ready Hex operator panel display, you must exit Hex Trace mode before you can print your job.
Page 226 Add printer memory or a hard disk option. Set Print Timeout to a higher value from the Setup Menu.
Page 227 Make sure neither LocalTalk Port nor LocalTalk Buffer is set to Disabled in the LocalTalk Menu. Note: For Macintosh users, verify that the printer is set up correctly in the Macintosh Chooser. Troubleshooting...
Page 228 Make sure neither Fax Port nor Fax Buffer is set to Disabled in the Fax Menu. Make sure the fax machine you have connected to your printer is a class 1 fax modem. If power to the modem has been interrupted, complete the following steps in the order listed: 1 Turn the printer off.
Page 229: Finisher Problems
280 Paper Jam / Open Cover H message recurs, verify that you have properly installed the transport unit on top of the printer. The gears must be completely engaged for paper to travel successfully from the printer to the finisher.
Page 230 Solution The finisher cannot staple and offset a print job. If both functions are selected, the printer staples the job, but does not offset it. Reinstall the stapler. Refer to the User’s Reference for instructions on removing and installing the stapler.
Page 231 You cannot change the position of the staple. If necessary, reformat your print job from the software application or rotate your print job using the printer driver to avoid stapled sets that are difficult to read. A4, A5, B5, executive, and letter Portrait...
Page 232 The finisher stacks all stapled jobs and all offset jobs in bin 2. If bin 1 and bin 2 are linked and bin 2 is full, the printer reports that bin 1 is full also. To clear the message, remove the stack of paper from bin 2.
Page 233: Mailbox Problems
280 Paper Jam / Open Cover H message recurs, verify that you have properly installed the transport unit on top of the printer. The gears must be completely engaged for paper to travel successfully from the printer to the mailbox.
Page 234: Calling For Service
You’ll also need to know your printer model type and serial number. Refer to the label on the back of the printer under the toner box for this information. The serial number is also listed on the menu settings page you can print from the Utilities Menu or from your Inter- net browser, if you have a MarkNet print server attached to your printer.

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W810n - optra b/w laser printer Monochrome laser

Lexmark Optra W810 Reference

About this Book

Chapter 1: Overview

Chapter 2: Changing Printer Settings

Chapter 3: Paper Handling

Chapter 4: Output Options

Chapter 5: Printer Consumables

Chapter 6: Print Quality

Chapter 7: Understanding Fonts

Chapter 8: Managing Memory

Chapter 9: Connectivity and Network Management

Chapter 10: Troubleshooting

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Summary of Contents for Lexmark Optra W810

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Table of Contents