Step
Action and questions
3
Check for continuity between pins 1 and 2 on the AC
fuser connector located on the fuser assembly.
Is there continuity?
121 Error code
An incorrect fuser backup roll lamp is installed.
CAUTION: Make sure the lamp is cool before removing it from the assembly.
Step
Action and questions
1
Is the correct fuser assembly installed in the printer?
2
Is the correct fuser backup roll lamp installed in the
fuser assembly?
3
Check for continuity between pins 2 and 5 on the AC
fuser connector located on the fuser assembly.
Do you have continuity?
Yes
No
Replace the LVPS
Replace the fuser
assembly. See
assembly. See
"Low voltage
"Fuser assembly
power supply
removal" on
(LVPS) removal"
page
on page
4-38.
Yes
No
Go to step 2
Install the correct
fuser assembly.
See
assembly
removal" on
page
Go to step 3
Install the correct
fuser backup lamp.
Replace the LVPS
Replace the fuser
assembly. See
assembly. See
"Low voltage
"Fuser assembly
power supply
removal" on
(LVPS) removal"
page
on page
4-38.
Diagnostic information
5060-00x
4-31.
"Fuser
4-31.
4-31.
2-45