Print Quality Problems; The Output Is Too Light - Dell 5130 Color Laser User Manual

Print Quality Problems

NOTE: For information on how to use the operator panel and Dell Configuration Web Tool, see
Printer Menus" and

The output is too light.

Action
1 Check if the whole page is printed light.
The toner cartridges may be low or need to be replaced. Confirm the amount of toner in each
toner cartridge.
2 1. Check the toner level in the Status tab in the Status Monitor.
2. Replace the toner cartridges as necessary.
Does this solve your problem?
If you are using non-Dell brand toner cartridges, enable the Non-Dell Toner option.
1. Launch the Dell Printer Configuration Web Tool by entering your printer's IP address
in your web browser. (If you do not know how to launch the Dell Printer Configuration
Web Tool, see
3 2. Select Printer Settings.
3. Click the Printer Maintenance tab.
4. Select Non-Dell Toner.
5. Ensure that the On check box is not selected.
Does this solve your problem?
Disable the Toner Saving Mode in the printer driver.
4 1. On the Advanced tab, ensure that the Toner Saving Mode check box is not selected.
Does this solve your problem?
The print media surface may be uneven. Try changing the Paper Type setting in the printer
driver. For example, change the plain paper to plain thick.
5
1. On the Paper/Output tab, change the Paper Type setting.
Does this solve your problem?
Verify that the correct print media is being used. See
print media recommended for the printer.
6
Does this solve your problem?
Ensure that eight yellow ribbons are correctly removed from the drum cartridges. See
the Drum Cartridges." If not, remove the ribbons.
7
Does this solve your problem?
Clean inside the printer by using the cleaning rod. See
1. After the cleaning is completed, start Tool Box. For how to start Tool Box, see
"Understanding Your Printer
8 The Tool Box opens.
2. Select Chart Print from the left list.
"Dell Printer Configuration Web
"Dell Printer Configuration Web
Software."
Tool."
Tool.")
"Supported Paper Sizes." If not, use the
"Cleaning Inside the Printer."
"Understanding the
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