Diagnostic Programs And Messages - Lenovo 653417U Installation And User Manual

– Is this the original reported failure?
v Diagnostic program type and version level
v Hardware configuration (print screen of the system summary)
v IMM firmware level
v Operating system software
You can solve some problems by comparing the configuration and software setups between working and
nonworking servers. When you compare servers to each other for diagnostic purposes, consider them
identical only if all the following factors are exactly the same in all the servers:
v Machine type and model
v IMM firmware level
v Adapters and attachments, in the same locations
v Address jumpers, terminators, and cabling
v Software versions and levels
v Diagnostic program type and version level
v Configuration option settings
v Operating-system control-file setup
See Appendix A, "Getting help and technical assistance," on page 145 for information about calling for
service.

Diagnostic programs and messages

The diagnostic programs are the primary method of testing the major components of the server. As you
run the diagnostic programs, text messages are displayed on the screen and are saved in the test log. A
diagnostic text message indicates that a problem has been detected and provides the action you should
take as a result of the text message. See the Hardware Maintenance Manual for additional information on
diagnostic programs and messages.
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Chapter 8. Solving problems