Multifeed Error Occurs Frequently - Fujitsu 6240 - fi - Document Scanner Operator's Manual

Chapter 8 Troubleshooting

Multifeed error occurs frequently.

Do the documents meet the requirements described in
"Precautions" in "Conditions" (page
Yes
If you are using the Carrier Sheet, is [Double-page
spread], [Clipping (Front)] or [Clipping (Duplex)] specified
for [Scan Type] in the scanner driver's setup dialog box?
Yes
If multifeed detection is enabled, is there any document in
the batch that does not fulfill the conditions for an accurate
detection?
No
Did you scan a plastic card or any other thick document?
No
Did you fan the documents before loading them?
Yes
Have the documents just been printed out from a copy
machine or a laser printer?
No
Is the document stack thinner than 5 mm?
Yes
Are the consumables (*1) installed correctly?
Yes
Are the consumables dirty?
No
Use documents that meet the requirements.
41)? For details, refer to
No
Specify either [Double-page spread], [Clipping (Front)] or [Clipping (Duplex)].
For details, refer to
No
"Scanning Photographs and Clippings" (page
Fulfill the conditions for an accurate multifeed detection.
For details, refer to
Yes
Also specify the multifeed detection area if necessary
(page
Disable multifeed detection.
Yes
Fan the documents.
No
Fan the documents a few times to remove static electricity.
Yes
Reduce the number of sheets.
No
Install the consumables correctly.
For details, refer to
No
Clean the consumables.
For details, refer to
Yes
"2.3 Documents for Scanning (ADF)" (page
"Documents Larger than A4/Letter Size" (page 70)
"Conditions for Multifeed Detection" (page
103)).
"Chapter 7 Replacing the Consumables" (page
"Chapter 6 Daily Care" (page
41).
or
73).
45).
("Detecting Multifeed Errors"
117).
108).
TOP
Contents
Index
Introduction
Scanner
Overview
How to Load
Documents
Configuring the
Scan Settings
How to Use the
Operator Panel
Various Ways to
Scan
Daily Care
Replacing the
Consumables
Troubleshooting
Operational
Settings
Appendix
Glossary
139