Multifeed Error Occurs Frequently - Fujitsu Fi-7030 Operator's Manual

Chapter 7 Troubleshooting

Multifeed error occurs frequently.

Do the documents meet the requirements described in
"Precautions" in "Conditions" (page
Yes
Are you using the Carrier Sheet?
No
If multifeed detection is enabled, does the batch of
documents fulfill the conditions for an accurate detection?
Yes
Did you scan a plastic card or any other thick document?
No
Did you fan the documents before loading them?
Yes
Have the documents just been printed out from a copy
machine or a laser printer?
No
Are the consumables (*1) installed correctly?
Yes
Use documents that meet the requirements.
35)? For details, refer to
No
In the scanner driver, configure the scan settings for using the Carrier Sheet
("Documents Larger than A4 Size" (page 51)
Yes
Clippings" (page
Fulfill the conditions for an accurate multifeed detection.
For details, refer to
No
Also specify the multifeed detection area if necessary
Detect Multifeed [Document check area specification for Multifeed Detection]"
(page
To scan such a document, disable the multifeed window display function of the
scanner driver, the intelligent multifeed function, or the multifeed detection setting.
Yes
Fan the documents before loading them.
No
Fan the documents a few times to remove static electricity.
Yes
Install the consumables (*1) correctly.
For details, refer to
No
"2.2 Documents for Scanning" (page
53)).
"Conditions for Multifeed Detection" (page
134)).
"Chapter 6 Replacing the Consumables" (page
35).
or "Scanning Photographs and
39).
("Specifying the Area to
72).
TOP
Contents
Index
Introduction
Scanner
Overview
How to Load
Documents
How to Use the
Operator Panel
Various Ways to
Scan
Daily Care
Replacing the
Consumables
Troubleshooting
Operational
Settings
Appendix
Glossary
94