To Create an iTRAC Process:
1 Click the iTRAC tab.
2 In the navigation pane, click iTRAC Administration > Template Manager.
3 In the Template Manager window, click Add.
4 The iTRAC Process Builder displays with a Process Details window. Provide the name iTRAC
Tutorial. Optionally, add a description.
5 From the Step Palette pane, drag and drop three Manual Steps, two Mail Steps, and two
Decision Steps. Rename and the attributes to the steps as follows by right-clicking and
selecting Edit Step.
Manual Step-0 to Decide If Hacked
set Role to Analyst
click Associate
click Add
provide Hacked in the Name field
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