3.1.2
Copy/Print Quality Problems
Description
Faded copy/print
Stray black dots
White dots (dropouts)
Vertical black streaks
Repeating defects
Possible Cause
Print media is outside of the rec-
ommended specifications.
Copier setting incorrect.
Print media is moist.
The DocuColor Copy / Print car-
tridge is old or damaged.
Dry Ink in a Dry Ink Cartridge
is low.
Print media is outside of the rec-
ommended specifications.
The DocuColor Copy / Print Car-
tridge is old or damaged or
platen is dirty.
The DocuColor Copy / Print Car-
tridge is old or damaged or
platen is dirty.
Dirt in the paper path.
The DocuColor Copy / Print Car-
tridge is old or damaged or
platen is dirty.
3.1 Troubleshooting
Action
Replace the print media with a recom-
mended type. Adjust copy lighter/
darker setting.
"2.2 About the Paper"
Replace the print media. Media se-
lection is incorrect
"2.2 About the Paper"
Replace the DocuColor Copy / Print
Cartridge.
"5.3 The DocuColor Copy /
Print Cartridge"
Replace the Dry Ink Cartridge.
"5.2 The Dry Ink Cartridges"
Replace the print media with a recom-
mended type. Use correct copy mode.
"2.2 About the Paper"
Clean platen glass. Replace the
DocuColor Copy / Print Cartridge.
"5.3 The DocuColor Copy /
Print Cartridge"
Replace the DocuColor Copy / Print
Cartridge.
"5.3 The DocuColor Copy /
Print Cartridge"
Clean the platen glass.
Clean platen glass. Print several blank
sheets.
"5.3 The DocuColor Copy /
Print Cartridge"
Replace the DocuColor Copy / Print
Cartridge.
"5.3 The DocuColor Copy /
Print Cartridge"
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