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Problem
The "Heat" massage rollers do
not cool down even after being
turned off.
Reclining does not take place
even though a massage is
started.
(The seat does not automatically
recline.)
The backrest does not return to
the upright position.
The unit will not operate at all.
Touch panel is inoperable
Cannot massage hands/arms
Sometimes the power won't turn
on when
is pressed again
when a massage has finished.
Red, blue, or green pixels are
visible on the touch panel
The unit has been damaged.
The power cord or power plug is
abnormally hot.
Cause and Remedy
Because of the structure of the heater, the "Heat" massage rollers will
feel warm for a while after heating due to the residual heat.
Continuing to massage the same area even after turning off the "Heat"
switch may increase the temperature felt.
If you have adjusted the reclining before use, it will not recline
automatically.
When the backrest and legrest angle is set to "Leave in place" in the settings,
(EN37)
or when you press
→ Press Return the backrest and legrest if there is a screen display on the
controller.
→ If the controller is turned off, press
The power plug has been disconnected.
Power switch on the back of the unit is set to "〇" (off).
The child lock has been applied.
Course selection or body part selection has not been made.
There is a power failure.
Touch panel may become inoperable due to interference from other
electronic devices in the vicinity.
→ Press
, turn off the power switch on the back of the main unit once,
and turn it "I" (On) again after about 10 seconds to operate it.
Mounting screws have come off and armrest is misaligned.
→ Align the armrest and retighten the mounting screws. (EN12 to EN13)
Due to shutdown (approx. 5 seconds)
→ Wait at least 5 seconds once all movement has stopped before pressing
The child lock has been applied.
Defective pixels that do not light, remain continuously lit, appear non-
uniform, or experience color shifts are characteristic of touch screens
and considered normal.
→ To prevent accidents, be sure to contact an authorized service center.
to exit, it will not return automatically.
twice.
(EN11 and EN15)
(EN11 and EN15)
may not be accepted.
(EN45)
(EN19)
(EN25 to EN27)
.
(EN19)
EN49
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