Network Logs; Downloading A Network Log To A Usb Memory Stick; Downloading A Network Log From Centreware Is - Xerox WorkCentre 6400S System Administrator Manual

Administrator Tools

Network Logs

Log files are text files of recent printer activity that are created and stored in the printer. Log files are
used to monitor network activity or troubleshoot network problems. Log files are created in an
encrypted format and can be interpreted by a Xerox support representative.

Downloading a Network Log to a USB Memory Stick

Note: If your printer is locked, you must log in as a system administrator. For details, see
Administrator Access at the Control Panel
At the printer control panel, press the Machine Status button.
1.
Touch the Tools tab.
2.
Touch Network Settings > Network Logs.
3.
4. Touch Enhanced. The printer restarts.
5. Navigate back to the Network Logs screen.
Insert a USB memory stick in the USB port on the back of the printer, and touch Download
6.
Enhanced Log File. A confirmation message displays when file transfer is complete.
Touch Basic to disable Enhanced logging, and touch Save.
7.
8. Remove the USB memory stick and touch Restart. The printer restarts.

Downloading a Network Log from CentreWare IS

Note: If your printer is locked, you must log in as a system administrator. For details, see
CentreWare IS on page 17.
In CentreWare IS, click Properties > General Setup > Network Logs.
1.
Under Information Level, select Basic or Enhanced.
2.
Basic records a minimum list of network actions that have occurred on the printer.
•
Enhanced records a detailed list of network actions that have occurred on the printer.
•
Notes:
• You should only enable Enhanced logging when instructed to do so by a Xerox service or
support technician.
• Selecting Enhanced logging can cause job processing times to increase.
Under Download Files, under Additional Content, select the log types that you want to
3.
download.
4. Click Start Download.
164 WorkCentre 6400 Multifunction Printer
System Administrator Guide
on page 15.
System
Accessing