Xerox WorkCentre 6400 Color Multifunction Printer Xerox WorkCentre ® System Administrator Guide Guide de l’administrateur système Español Guía del administrador del sistema Português Guia de Administração do Sistema 6400 ®...
Introduction This chapter includes: • Overview on page 10 • More Information on page 11 WorkCentre 6400 Multifunction Printer System Administrator Guide...
Embedded fax features are not available for all printer models. Configuration Steps When configuring the printer for the first time, Xerox suggests that you follow these steps in this order: Connect an Ethernet cable from your printer to the network.
Recommended Media List Online Support Assistant Technical Support Information about touch screen or error messages Information pages CentreWare IS Help Source Packaged with printer www.xerox.com/office/WC6400docs Packaged with printer and www.xerox.com/office/WC6400docs Software and Documentation Disc www.xerox.com/office/WC6400docs www.xerox.com/office/WC6400docs www.xerox.com/office/WC6400docs www.xerox.com/paper (United States) www.xerox.com/europaper...
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Introduction WorkCentre 6400 Multifunction Printer System Administrator Guide...
Initial Setup This chapter includes: • Physical Connection on page 14 • Initial Setup at the Control Panel • Initial Setup in CentreWare IS on page 15 on page 17 WorkCentre 6400 Multifunction Printer System Administrator Guide...
Connect one end of a Category 5 or better Ethernet cable to the Ethernet port in the back of the printer. Connect the other end of the cable to a correctly configured network port. If your printer has fax installed, connect it to a correctly configured telephone line. Turn the printer on. WorkCentre 6400 Multifunction Printer System Administrator Guide...
At the printer control panel, press the Log In/Out button. Type admin and touch Next. Type the Admin Password and touch Enter. The default password is 1111. on page 17. Accessing the Configuration Report WorkCentre 6400 Multifunction Printer Initial Setup System Administrator Guide...
By default, the printer automatically acquires a network address from a DHCP server. To assign a static IP address, configure DNS server settings, or configure other TCP/IP settings, see WorkCentre 6400 Multifunction Printer System Administrator Guide Accessing the Configuration Report on page 18.
• Click Apply. Changing the System Administrator Password Xerox recommends that you change the default system administrator password after you configure the printer for security. Be sure to store the password in a secure location. To change the administrator password: Note: If your printer is locked, you must log in as a system administrator.
CentreWare IS on page 17. In CentreWare IS, click Properties > Description. Under Device Name, type a name for the printer. Under Location, type the location of the printer. Click Apply. WorkCentre 6400 Multifunction Printer System Administrator Guide Accessing Accessing Accessing...
Touch Installed Options. All installed options registered in CentreWare IS and set to Locked or Unlocked on the Tools & Services page, along with their status display. on page 61. WorkCentre 6400 Multifunction Printer System Administrator Guide Initial Setup Accessing...
43 • Proxy Server on page 44 • on page 45 • AppleTalk on page 46 • NetWare on page 47 • Microsoft Networking on page 49 • on page 50 WorkCentre 6400 Multifunction Printer System Administrator Guide...
Touch Subnet Mask, then type the subnet mask address using the touch-screen keypad. 10. Touch Save. 11. Touch IP Gateway, type the gateway address using the touch-screen keypad, then touch Save. WorkCentre 6400 Multifunction Printer System Administrator Guide on page 17.
If both IPv4 and IPv6 are disabled, you cannot access CentreWare IS. You must re- enable TCP/IP at the printer control panel before you can access CentreWare IS. Disabling TCP/IP or changing the IP address also disables any dependant protocols. Network Configuration Accessing Accessing Accessing WorkCentre 6400 Multifunction Printer System Administrator Guide...
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Internet Control Message Protocol Version 6 (ICMPv6). ICMPv6 performs error reporting for IP along with other diagnostic functions. When first connected to a network, a host sends a link-local multicast router solicitation request for its configuration parameters. If suitably configured, routers WorkCentre 6400 Multifunction Printer System Administrator Guide...
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Always Enable DHCP for other configuration data only: This option only obtains other configuration data. If you want the printer to release its IP address when the it restarts, select Release DHCPv6 Address at Power Down. on page 17. WorkCentre 6400 Multifunction Printer System Administrator Guide Network Configuration...
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The Router Prefix is derived from router advertisements. Click Add. Note: Xerox recommends that you add one manual IPv6 address by choosing from the list of router-supplied prefixes, however you can also supply your own prefix. Click Apply. WorkCentre 6400 Multifunction Printer...
1400 bytes. MTU determines maximum packet size allowed to be transmitted for SLP. Note: The maximum MTU for IP over Ethernet is 1500 bytes. Click Apply. Click OK. Network Configuration Accessing WorkCentre 6400 Multifunction Printer System Administrator Guide...
Editing SNMP v1/v2c Properties Note: Xerox recommends that you change the SNMP v1/v2c public and private community names from the default values for security purposes. In CentreWare IS, click Properties > Connectivity > Protocols > SNMP. Under SNMP Properties, click Edit SNMP v1/v2c Properties.
Click Advanced Settings at the bottom of the page. Under Trap Destination Addresses, click Add IP Address. Accessing CentreWare IS on page 17. Installing a Digital Certificate WorkCentre 6400 Multifunction Printer System Administrator Guide Network Configuration on page 62. Accessing...
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Type the IPX Socket Number of the computer running the SNMP manager application configured to receive the packets. Under Traps, select the type of Traps to be Received by the SNMP manager. WorkCentre 6400 Multifunction Printer System Administrator Guide Accessing...
Type a value between 1 and 43200 minutes in the Cache Control field. The default value is 1440 minutes. Type a number between 1 and 60 router hops in Time to Live for discovery advertisement. The default number of hops is 4. Click Apply. Network Configuration Accessing WorkCentre 6400 Multifunction Printer System Administrator Guide...
All (consistent with older implementations): This option puts all jobs on hold. All data is received before a job begins to print. This setting can cause jobs to print slowly but will result in accurate banner sheet information. Click Apply. Click OK. WorkCentre 6400 Multifunction Printer System Administrator Guide on page 17.
Enable Control D Marks End of PostScript Job if you want the Control D character to be used • to indicate the end of a PostScript print job. on page 17. WorkCentre 6400 Multifunction Printer System Administrator Guide Network Configuration...
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Language (PDL) Switching within PJL Job. • To force parsing of job data, select Enabled for Job Data Parsing Override. Note: Job data is not parsed when bidirectional communication and PDL switching are disabled. WorkCentre 6400 Multifunction Printer System Administrator Guide...
Emails select System to have the printer authenticate itself using the Login Name and Password set up on this page. If you select None, the printer will not provide authentication credentials to SMTP server. Network Configuration Accessing Configuring Dynamic WorkCentre 6400 Multifunction Printer System Administrator Guide...
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User to send Scanned Emails to use the credentials of the user to access the SMTP server. Alternatively, you can allow this field to default to the same setting you selected for sending Automated emails. Click Apply. WorkCentre 6400 Multifunction Printer System Administrator Guide...
Under Maximum Number of Search Results, type a number between 5 and 100 for the maximum number of addresses that can be returned matching the search criteria entered. The default number is 25. Network Configuration Accessing Setting up Access on page 61. WorkCentre 6400 Multifunction Printer System Administrator Guide...
Search. If a match occurs, the user’s information displays. Use the drop-down menus under Imported Heading to remap fields as needed. Note: Headings are defined by your LDAP server’s schema. WorkCentre 6400 Multifunction Printer System Administrator Guide below. Accessing...
Services features on the printer. Repeat the process for Job Status Pathway and Machine Status Pathway. on page 54 and Controlling Access to Tools and Features WorkCentre 6400 Multifunction Printer System Administrator Guide Network Configuration Accessing...
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The Test Results column displays the users name if the user is a member of the LDAP group or No Access if they are not a member Click Apply. WorkCentre 6400 Multifunction Printer System Administrator Guide on page 54 and...
Note: The search string should be formatted as LDAP objects inside of parentheses. For example, to find the user with a sAMAccountName of Bob, type (objectClass=user) (sAMAccountName=Bob). Click Apply. Network Configuration Accessing WorkCentre 6400 Multifunction Printer System Administrator Guide...
Enable to save new password. Under POP3 Settings, select Enable receipt of Email via POP3. Type a Polling Interval value between 1 and 60 minutes. The default value is 15 minutes. Click Apply. WorkCentre 6400 Multifunction Printer System Administrator Guide Accessing...
15 seconds. Note: Increasing the Keep Alive Timeout time can cause connections to slow down. Change the HTTP Port Number if required. The default is 80. Click Apply. Network Configuration Initial Accessing WorkCentre 6400 Multifunction Printer System Administrator Guide...
Click Apply to accept the settings or Undo to retain the previous settings. Note: Proxy server settings are used for SMart eSolutions setup, HTTP(S) File Destination setup, and HTTP(S) Template Pool settings. WorkCentre 6400 Multifunction Printer System Administrator Guide Accessing...
Select either IPv4 or Host Name for the address type of the NTP server. Type the appropriately formatted addresses and port numbers in the Primary Server and, if needed, the Alternate Server address fields. The default port number is 123. Click Apply. Network Configuration Accessing WorkCentre 6400 Multifunction Printer System Administrator Guide...
The default star (*) symbol for zone allows the closest router to assign the printer to a zone. Only change the Zone Name if you have defined zones on your network. Click Apply, then click OK. WorkCentre 6400 Multifunction Printer System Administrator Guide on page 17.
SAP. Select Enabled to enable the protocol. Type the SAP Frequency between 15 and 300 seconds or type 0 for none. The default is 60 seconds. Network Configuration Accessing WorkCentre 6400 Multifunction Printer System Administrator Guide...
Xerox_DS_Tree. If you are using Bindery mode, leave this field blank. Type a context in the NDS Context field. The default entry for this field is Xerox_DS_Context. If you are using Bindery mode, leave this field blank. Click Apply then click OK. WorkCentre 6400 Multifunction Printer System Administrator Guide...
If desired, type the IP Address in the Secondary Server IP Address for a secondary server. Note: If DHCP is configured, WINS IP Addresses will be overridden. Click Apply. Note: The settings are not applied until you restart the printer. Click OK. Network Configuration Accessing WorkCentre 6400 Multifunction Printer System Administrator Guide...
• The default state is selected. • The default port number is 53303. Note: If WS-Print is disabled, print capabilities are not discoverable and printing is not possible through any WSD port. WorkCentre 6400 Multifunction Printer System Administrator Guide Accessing...
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Get, Post, Put, and Delete, using SOAP. The default port number is 53202. Note: This service is always available when WSD Services is enabled. Click Apply. Network Configuration WorkCentre 6400 Multifunction Printer System Administrator Guide...
73 • Overwriting Image Data on page 74 • PostScript Passwords on page 76 • IP Filtering on page 77 • Audit Log on page 79 See also: www.xerox.com/security on page 61 WorkCentre 6400 Multifunction Printer System Administrator Guide...
LDAP • Card Reader: You must purchase and install a magnetic or proximity card reading system, such as Xerox Secure Access. To access the printer, users must swipe a pre-programmed identification card. Authorization Authorization is the process of defining the services and features that users are allowed to access. For example, you can configure the printer to allow a user to copy, scan, and fax, but not email.
If your printer is locked, you must log in as a system administrator. For details, see CentreWare IS on page 17. In CentreWare IS, click Properties > Security > User Information Database > Password Settings. Specify the password Minimum Length and Maximum Length. Accessing Accessing WorkCentre 6400 Multifunction Printer System Administrator Guide Security...
If this is the first time you have configured authentication, click Next otherwise, click Edit Methods. Under Device User Interface Authentication, select Remotely on the Network. Under Authorization, select Remotely on the Network. WorkCentre 6400 Multifunction Printer System Administrator Guide Controlling Access to Tools and Features on page 37.
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A backup address is optional. Under Alternate Domain Controllers type the domain names, IP addresses, primary ports, and backup ports of any alternate servers you want to use. Click Save. Accessing Accessing WorkCentre 6400 Multifunction Printer System Administrator Guide Security...
17. On the Authentication Configuration page, click Configure next to Authentication Server. Under Authentication Type, select LDAP. To configure LDAP settings, click LDAP Settings. For more details, see WorkCentre 6400 Multifunction Printer System Administrator Guide on page 17. NetWare on page 47.
Enable the Authentication & Authorization Configuration Web Service. For details, see Authentication on page 54. • Install the Xerox Secure Access authentication server and configure with user accounts. Refer to the authentication server documentation for help. Note: Accounts created on the Xerox Secure Access authentication server must match accounts stored in the printer’s local database or in another network authentication server.
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In this case, the remote server still has the responsibility for authenticating the user. Before you begin, ensure that the Xerox Secure Access authentication server has been configured to point to the printer.
Before you begin: • Configure Network Authentication. For details, see • Configure LDAP server settings. For details, see page 37. LDAP on page 37. Configuring LDAP/LDAPS Server Settings WorkCentre 6400 Multifunction Printer System Administrator Guide Security Accessing...
Select Self Signed Certificate. Click Continue. Complete the form with your 2-Letter Country Code, State/Province Name, Locality Name, Organization Name, Organization Unit, Common Name, Email Address, and Days of Validity. Click Apply. WorkCentre 6400 Multifunction Printer System Administrator Guide Managing Trusted Certificate Accessing...
Click OK to acknowledge the warning message. To delete all certificates, click Reset. Downloading the Generic Xerox CA If the printer does not have a trusted root certificate, or if a self-signed certificate is installed, users may see an error message related to the certificate when attempting to connect to the printer using...
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Security CentreWare IS. To resolve this, install the generic Xerox Root CA Certificate in your Web browser. For details, see your Web browser’s help. To download the Xerox Root CA certificate, click Download the Generic Xerox Device CA, and save the file on your computer.
If Secure HTTP is enabled, to access CentreWare IS, all pages will contain https:// in the URL Note: for the Web page. Installing a Digital Certificate on page 62. on page 17. WorkCentre 6400 Multifunction Printer System Administrator Guide Security on page 62.
Under Keying Method, select Manual Keying or Internet Key Exchange (IKE). Note: Select Manual Keying if client devices are not configured for or do not support IKE. WorkCentre 6400 Multifunction Printer System Administrator Guide • LPR Print (TCP port 515) •...
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Under IKE Phase 1, in the Key Lifetime field, type length of time this key will live in Seconds, Minutes, or Hours. When a key reaches its lifetime, the SA is renegotiated and the key is regenerated or refreshed. WorkCentre 6400 Multifunction Printer System Administrator Guide Security...
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Encryption will not display if IPsec Security is set to AH. Note: • • 3DES • Null 11. Click Save. Editing or Deleting an Action To edit or delete an action, select the action from the list, then click Edit or Delete. WorkCentre 6400 Multifunction Printer System Administrator Guide...
Select an Address Type. Options are Specific, All, or Subnet. Type the appropriately formatted IP address. To continue to add addresses to the group, click Add. To delete addresses, next to any address, click Delete. 10. Click Save. on page 17. WorkCentre 6400 Multifunction Printer System Administrator Guide Security...
To prioritize policies, under Saved Policies, select the policy you want to move, then click the Promote or Demote buttons. Editing or Deleting Security Policies To delete a policy, under Saved Policies, select the policy and click Delete. WorkCentre 6400 Multifunction Printer System Administrator Guide Accessing...
Type the user name required by your authentication switch and server using the touch-screen keyboard. Touch Password, and type the password using the touch-screen keyboard. 10. Touch Save, and Save again. 11. Touch Close. on page 17. WorkCentre 6400 Multifunction Printer System Administrator Guide Security...
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EAP-MD5 • PEAPv0/EAP-MS-CHAPv2 • EAP-MS-CHAPv2 • Type the User Name (Device Name) required by your authentication switch and server. Type the Password, then retype it. Enable Save to save new password. Click Apply. WorkCentre 6400 Multifunction Printer System Administrator Guide...
CAUTION: The printer will restart. This may result in a loss of user data and will interrupt or delete current jobs. Xerox recommends that you back up jobs and folders before enabling. For details, see Backing up Saved Jobs on page 84.
Under Time, type the time that you want data to be deleted. If you selected Weekly or Monthly frequency, under Day of Week or Day of Month, select the day that you want data to be deleted. WorkCentre 6400 Multifunction Printer System Administrator Guide Accessing...
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Jobs and folders stored by the Reprint Saved Jobs service • Jobs stored by the Scan to Mailbox service • Fax Dial Directories • Fax Mailbox contents CAUTION: If you select Full, all image data will be deleted. Click Apply. WorkCentre 6400 Multifunction Printer System Administrator Guide Security...
Under Run Start Job, under Startup Mode, select Enabled to enable the Run Start job password feature. Under System Parameters Password or Job Start Password, type a password. Retype the password to verify. Click Apply. WorkCentre 6400 Multifunction Printer System Administrator Guide Accessing...
If your printer is locked, you must log in as a system administrator. For details, see CentreWare IS on page 17. In CentreWare IS, click Properties > Security > IP Filtering. Click an IP filter rule. Accessing Accessing WorkCentre 6400 Multifunction Printer System Administrator Guide Security...
CentreWare IS on page 17. In CentreWare IS, click Properties > Security > IP Filtering. Click an IP filter rule. Under Move selected rule to position, select the position and click Move. WorkCentre 6400 Multifunction Printer System Administrator Guide Accessing...
For Server Fax jobs: One audit log entry is recorded for each Server Fax job. • For Email jobs: One audit log entry is recorded for each SMTP recipient within the job. on page 65. on page 17. on page 174. on page 174. WorkCentre 6400 Multifunction Printer System Administrator Guide Security Accessing...
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Network Authentication must be configured to record the user's name in the Audit Log. Completion Status • Image Overwrite Status: The status of overwrites completed on each job. Immediate Image • must be enabled. WorkCentre 6400 Multifunction Printer System Administrator Guide...
Printing This chapter includes: • Saving and Reprinting Jobs • Managing Banner Sheet Printing Options • UNIX, Linux, and AS/400 Printing on page 82 on page 86 on page 88 WorkCentre 6400 Multifunction Printer System Administrator Guide...
To edit a specific folder, click the pencil icon next to the folder name. The Edit Folder Properties page displays. You can rename the folder and change folder permissions, if allowed. Click Apply to accept the current settings or Cancel to retain the previous settings. WorkCentre 6400 Multifunction Printer System Administrator Guide Initial Initial...
To save your job as a secure job, type in and retype a 4-10 digit passcode in the passcode fields then click ok. For details on the Secure Job feature, see the User Guide at www.xerox.com/office/WC6400docs. 10. Click OK to save the settings.
Under Settings, select FTP as the protocol. Select the address type and Port for the server to use to restore saved jobs from. Options are IPv4 Address, IPv6 Address, or Host Name. WorkCentre 6400 Multifunction Printer System Administrator Guide Stored Data...
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In the Login Name field, type the login name of the FTP server. Type a Password and Retype Password. Enable Select to Save New Password. 10. Click Start to begin restoring Saved Jobs or Undo to retain the previous settings. WorkCentre 6400 Multifunction Printer System Administrator Guide Printing...
With your file open, from your application’s File menu, click Print. The application Print window displays. Select your printer from the Printer Name drop-down menu. Click Properties to access the print settings for the job. WorkCentre 6400 Multifunction Printer System Administrator Guide on page 15. or Accessing CentreWare on page 15.
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Click Banner Sheets, then click the down arrow and select Enabled or Disabled. Note: If banner page printing is disabled through CentreWare IS or the at the printer control panel, setting the print driver to print banner pages will have no effect. Click OK. WorkCentre 6400 Multifunction Printer System Administrator Guide Printing...
UNIX, Linux, and AS/400 Printing UNIX-based printing uses LPD/LPR port 515 or lp to port 9100 to provide printer spooling and network print server functionality. Xerox printers can communicate using either protocol. Xerox Services for UNIX Systems (XSUS) XSUS is an application that allows you to manage and print to multiple printers in UNIX and Linux environments.
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Change to the directory created by the expansion of the Printer Definition .tgz file. Type ./setup then press Return or Enter. The installation creates a Xerox directory in /usr or /opt depending on your operating system. Launch XSUS To launch XSUS from a terminal window prompt as root, type xpadmin, then press Enter or Return.
Manual available from www.cups.org/documentation.php. Installing the Xerox PPD on the workstation The Xerox PPD for CUPS is available on the Xerox website. Download the file and follow the instructions that come with it. Open a Web browser and type www.xerox.com.
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The XTOOLSxxxx library provides a source WSCO for each supported Xerox printer or device. You only need to download and install the library once. Notes: • The host print transform only works on files that are of the type AFPDS and SCS. PIDS formatted printer files must be recreated as type AFPDS to use the WSCO for printing.
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Printing WorkCentre 6400 Multifunction Printer System Administrator Guide...
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Managing Copy Functions This section includes: • Specifying Default Copy Settings • Changing the Reading Order • Creating Copy Feature Presets on page 94 on page 95 on page 96 WorkCentre 6400 Multifunction Printer System Administrator Guide...
Layout Adjustment: Update Original Size, Image Shift, and Edge Erase settings. • • Output Format: Set Annotations for copy jobs. You must touch Save after changing settings on each tab. Note: Touch Save Defaults. WorkCentre 6400 Multifunction Printer System Administrator Guide on page 15. System...
Touch either Left to Right or Right to Left. Under Print Order, touch Show Reading Order. Touch either Left to Right or Right to Left. Touch Save. Managing Copy Functions on page 15. WorkCentre 6400 Multifunction Printer System Administrator Guide System...
Touch Image Shift Presets. Touch Presets, then touch the desired preset. Touch the arrows to change the amount of Up/Down and Left/Right shift for Side 1 and Side 2. Touch Save. WorkCentre 6400 Multifunction Printer System Administrator Guide on page 15. System...
To change a preset that uses an independent percentage for the width and length of the image, touch Independent X-Y%. Touch the X and Y for the preset you want to change, type the scale percentage using the touch- screen keypad. Touch Save. Managing Copy Functions WorkCentre 6400 Multifunction Printer System Administrator Guide...
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• Workflow Scanning on page 106 • Scanning to a User’s Home Folder • Configuring the Printer for the Xerox Scan Utility on page 100 on page 104 on page 116 on page 117 WorkCentre 6400 Multifunction Printer System Administrator Guide...
Workflow Scanning. Note: For instructions explaining how to use this feature, see the User Guide at www.xerox.com/office/WC6400docs. Enabling or Disabling Scan to Mailbox Note: If your printer is locked, you must log in as a system administrator. For details, see CentreWare IS on page 17.
To schedule regular file cleanup, under Schedule Clean Up of Folder Files select the desired • option or options, then type a number for hours or days. Setting Scan Policies Accessing Accessing WorkCentre 6400 Multifunction Printer System Administrator Guide Scanning...
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Retype the password for Confirm Folder Password, then click Save Password. To modify folder passwords from the Scan tab: In CentreWare IS, click Scan Select Mailboxes, then select the folder you want to modify. Click Modify Folder. WorkCentre 6400 Multifunction Printer System Administrator Guide Accessing Accessing...
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Used: The space currently used to hold scanned images. • Available: The space left for scanned images • Percentage Used: The amount of space used by scanned images as a percentage of the total space. on page 17. WorkCentre 6400 Multifunction Printer System Administrator Guide Scanning...
The Email feature allows users to scan a document and send it to an Email address as an attachment. Note: For instructions explaining how to use this feature, see the User Guide at www.xerox.com/office/WC6400docs. The Email feature allows users to scan a document and send it as an Email attachment to one or more Email addresses.
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Verify the printer is not on a restricted host list on the SMTP server. Verify the printer’s account name and password are correct. See also: See the Online Support Assistant at www.xerox.com/office/WC6400support. WorkCentre 6400 Multifunction Printer System Administrator Guide Scanning...
To specify how and where scanned images are stored, you must create a template. You can create, manage, and store multiple templates in a template pool repository on a network server. Xerox software, such as SMARTsend and ScanFlowStore, is designed to help you create and manage Workflow Scanning templates.
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Test the connection by logging into the file repository from a computer with the user name and password. Create a new folder in the directory, then delete it. If you cannot do this, check the user account access rights. Accessing NetWare on page 47. WorkCentre 6400 Multifunction Printer System Administrator Guide Scanning...
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In CentreWare IS, click Properties > Services > Workflow Scanning > File Repository Setup. Click Add New. Type a name for the repository in the Friendly Name field. Select SMB from the Protocol drop-down menu. WorkCentre 6400 Multifunction Printer System Administrator Guide Accessing Accessing...
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When a document is scanned, the printer logs into the Web server, sends a POST request along with the scanned file, then logs out. The CGI script handles the remaining details of file transfer. CGI Scripts on page 109. Note the path to the WorkCentre 6400 Multifunction Printer System Administrator Guide Scanning...
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The printer uses the system credentials go log into the file server. 13. Type the Login Name and Password if the system will be directly accessing the file server. 14. Click Save. WorkCentre 6400 Multifunction Printer System Administrator Guide Accessing...
Type a name for Field Name using up to 128 characters. This text is not shown at the control panel and is used by third party software to access the Document Management information. This field cannot be empty. Accessing WorkCentre 6400 Multifunction Printer System Administrator Guide Scanning...
Under Login Source, select None to allow the printer to access the repository without authenticating, or select one of the following: Authenticated User: The authentication server controls access to the template pool. • WorkCentre 6400 Multifunction Printer System Administrator Guide Updating the List of Templates at the Control Accessing...
Your template pool repository can be configured to transfer files using FTP, SMB, HTTP, or HTTPS. Configure the settings by following the same instructions as you did when setting up the file repository. Refer to the following: Adding Document Management Fields WorkCentre 6400 Multifunction Printer Scanning on page 111. Accessing...
If you are not using a template pool repository, selecting Update Now will always return a Note: partial list of templates. This option does not update workstation-based templates created using the Xerox Scan Utility (XSU). Press the Services Home button on the control panel, then touch the Workflow Scanning icon. Touch the Advanced Settings tab.
For problems scanning using HTTP(s), verify that a certificate has been installed on the printer. For details, see Secure HTTP (SSL) See also: For more help, see the Online Support Assistant at www.xerox.com/office/WC6400support. on page 17. Enabling TCP/IP on page 22.
If you want to create individual folders for each user, select Automatically Create User Name directory if one does not exist. Example: \\servername\foldername\username. 10. Click Apply. WorkCentre 6400 Multifunction Printer System Administrator Guide Configuring Workflow Scanning Network Authentication LDAP on page 37.
Configuring the Printer for the Xerox Scan Utility The Xerox Scan Utility (XSU) allows you to scan directly to your computer and helps you manage and distribute scanned image files. Before you can scan, you must create a template in the utility. The template is saved on the printer.
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Scanning WorkCentre 6400 Multifunction Printer System Administrator Guide...
This chapter includes: • Embedded Fax on page 120 • Server Fax on page 131 • Internet Fax on page 135 • LAN Fax on page 138 WorkCentre 6400 Multifunction Printer System Administrator Guide...
Touch Fax Number then type the fax number using the touch-screen keypad. Note: Customers in the Czech Republic are advised to contact their Xerox Service Representative to perform this function. Type a Line Name for the printer using the touch-screen keyboard, then touch Save. You can type a maximum of 30 characters.
Touch the Tools tab, touch Service Settings, then touch Embedded Fax Settings. Touch Incoming Fax Defaults, then touch Junk Fax Prevention. Touch: • Enabled: Prevents faxes from printing if the fax telephone numbers are not stored in the speed dial directory. WorkCentre 6400 Multifunction Printer System Administrator Guide...
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To specify exact paper attributes for incoming faxes, touch Manual. If the specified paper size is not available, incoming faxes are held until resources are available. Touch Save. WorkCentre 6400 Multifunction Printer System Administrator Guide Accessing...
Select the condition that prompts the printer to automatically resend jobs. Option are: • Failed pages without a cover page(s) • Whole Job without a cover page • Failed page(s) with a cover page • Whole Job with a cover page Touch Save. WorkCentre 6400 Multifunction Printer System Administrator Guide...
Touch the assigned mailbox that you want to delete, then touch Delete Mailbox. CAUTION: Touching Delete Mailbox deletes the mailbox and all documents it contains. On the Delete Mailbox confirmation screen, touch Confirm to delete the mailbox, or Close to exit. Touch Close. WorkCentre 6400 Multifunction Printer System Administrator Guide...
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Touch the Fax Options tab, then touch Mailboxes. Touch Print Local Mailbox Documents, or Delete Local Mailbox Documents. Use the control-panel keyboard to type the following: • Mailbox Number • Mailbox Passcode Touch Print All Documents. Press the Start button. WorkCentre 6400 Multifunction Printer System Administrator Guide...
You can print the following fax reports from the printer control panel: • Activity Report • Protocol Report • Dial Directory Report • Group Directory Report • Options Report • Pending Jobs Report WorkCentre 6400 Multifunction Printer System Administrator Guide on page 15. on page 15. System System...
When Secure Local Polling is enabled, you create a list of phone numbers of fax machines that are allowed to access the stored faxes on the printer. Touch Fax on the touch screen. Touch the Fax Options, then touch Local Polling. WorkCentre 6400 Multifunction Printer System Administrator Guide...
Type the fax number of the fax machine you want to poll, then touch Add. type the Mailbox Number, and Mailbox Passcode. Touch Poll Now to retrieve and print the faxes in the mailbox. WorkCentre 6400 Multifunction Printer System Administrator Guide...
• Ensure Server fax is disabled. Resolve any mechanical issues before attempting to use Embedded Fax. For assistance and support, see www.xerox.com/office/support. Testing the Fax Connection To verify the fax connection is set up correctly At the printer control panel, press the Services button.
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Place your documents in the document handler, then press Start. Verify that your documents were received by the local fax machine. WorkCentre 6400 Multifunction Printer System Administrator Guide...
Authenticated User to have your authentication server determine access. Type the user account and password in the Login Name and Password fields. Click Apply. IPV6 Address, or Host Name. WorkCentre 6400 Multifunction Printer Accessing System Administrator Guide...
Type the appropriately formatted address and port number of the HTTP or HTTPS server where the repository is located. Type the Script Path and file name, from HTTP root. Click the Get Example Scripts link for further information. WorkCentre 6400 Multifunction Printer System Administrator Guide Accessing Accessing...
Select the User Name and Domain fields if you want these to display on the Job Log. The Job Log is filed in the fax repository with the fax job. Click Apply. Accessing NetWare on page 47. Accessing Accessing WorkCentre 6400 Multifunction Printer System Administrator Guide...
Verify the user account and password created for the Server Fax feature are correct and have the appropriate permissions to create directories and write files to the filing location. See also: For more help, see the Online Support Assistant at www.xerox.com/office/WC6400support. WorkCentre 6400 Multifunction Printer...
17. In CentreWare IS, click Properties > Services > Internet Fax > Defaults. Under Internet Fax Image Settings, click Edit. Set desired parameters, and click Apply. POP3 on page 42. WorkCentre 6400 Multifunction Printer System Administrator Guide Accessing Accessing...
If you want to print a coversheet with the requestor’s email message before printing the fax job, select Print Cover Sheet with incoming Email messages. Click Apply to accept your settings or Undo to retain the previous settings. WorkCentre 6400 Multifunction Printer System Administrator Guide Accessing...
Verify that the SMTP Server Address is correct and that the TCP/IP Domain Name, host name, and DNS settings are properly configured. Verify the POP3 Server Address is correct. See also: For more help, see the Online Support Assistant at www.xerox.com/office/WC6400support. Internet Fax and Email Address Book Enabling TCP/IP on page 22.
To send a Fax from a Windows print driver: Open a document, click File, then Print. Select the Xerox printer from the drop-down menu, and click Properties. Select Fax from the Job Type drop-down menu. To send a Fax from a Macintosh print driver: Open a document, click File, then Print.
Click the desired resolution from the Fax Resolution drop-down menu. If you want to send your fax at a specific time, click Send At: and type the time that you want the printer to send your fax. WorkCentre 6400 Multifunction Printer System Administrator Guide...
If you want to use the current Cover Sheet notes, click the Always Use Current Cover Sheet Notes. Click OK when finished. Click OK to close the Fax window. Click OK on the Paper/Output tab to send your fax. WorkCentre 6400 Multifunction Printer System Administrator Guide...
Accounting This chapter includes: • Xerox Standard Accounting • Network Accounting on page 146 • Enabling Accounting in Print Drivers on page 142 on page 148 WorkCentre 6400 Multifunction Printer System Administrator Guide...
Xerox Standard Accounting Xerox Standard Accounting (XSA) tracks the number of copy, print, scan, and fax jobs for each user. You can set limits to restrict the total number of jobs by type that a user can produce. You can then generate reports listing usage data for individual users and groups.
• If your printer is locked, you must log in as a system administrator. For details, see Accessing CentreWare IS In CentreWare IS, click Properties > Accounting > Xerox Standard Accounting > Manage Accounting. Click Add New User. Type a User ID and a Name using up to 32 alphanumeric characters, for the new user.
If your printer is locked, you must log in as a system administrator. For details, see Setup in CentreWare IS on page 17. In CentreWare IS, click Properties > Accounting > Xerox Standard Accounting > Report and Reset. To reset all usage data to 0, click Reset Usage Data.
If your printer is locked, you must log in as a system administrator. For details, see Setup in CentreWare IS on page 17. In CentreWare IS, click Properties > Accounting > Xerox Standard Accounting > Report and Reset. Click Generate Report.
The job log information can be compiled at the accounting server and formatted into reports. Before you begin: • Install and configure Xerox certified network accounting software on your network. Refer to the manufacturer's instructions for help. • Test communication between the accounting server and the printer. To do this, open a Web browser, type the IP Address of the printer in the address bar, then press Enter.
Verify authentication is configured for user access. For details, see Verify that all users have scan and fax drivers installed on their computers. For details, see the User Guide at www.xerox.com/office/WC6400docs. See also: For more help, see the Online Support Assistant at www.xerox.com/office/WC6400support. Enabling TCP/IP on page 22.
Windows 2000/2003. Right-click the printer in the list, and select Properties > Configuration > Accounting. From the Accounting System drop-down menu, select Xerox Standard Accounting or Auditron, or Xerox Network Accounting. Select Always Prompt if you want users to type their User ID and Account ID each time they print.
Font Management Utility on page 163 • Network Logs on page 164 • Customizing Printer Contact Information • Updating the Printer Software on page 150 on page 156 on page 165 on page 166 WorkCentre 6400 Multifunction Printer System Administrator Guide...
Trained: A system administrator is needed to fix the problem. • Untrained: A normal user can fix this problem. • Field Service: A Xerox Support technician is needed to fix this problem. • Management: A network administrator is needed to fix this problem. •...
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Notes: • You can view this status on the Description and Alerts page under Status. • To view current supplies status, click Status > Consumables. Administrator Tools WorkCentre 6400 Multifunction Printer System Administrator Guide...
Touch the arrows to set the time that the printer will wait to switch from: Standby Mode to Low Power Mode • Low Power Mode to Sleep Mode • WorkCentre 6400 Multifunction Printer System Administrator Guide on page 15. System...
Touch Timers > System Timeout. Touch Enable. Touch the field under Timeout and use the arrows to adjust the time between 15 and 600 seconds. on page 15. on page 15. WorkCentre 6400 Multifunction Printer System Administrator Guide Administrator Tools System System...
Touch Resets. Touch Software Reset. Under Reset Options, select the type of reset you want: • All Software • Network Software • Copy Software WorkCentre 6400 Multifunction Printer System Administrator Guide on page 15. on page 15. System Accessing System...
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Using Software Resets to restart the printer is faster and wastes less consumables than turning the printer on and off. • Restarting the printer can take up to five minutes. You can not access CentreWare IS during this time. Administrator Tools WorkCentre 6400 Multifunction Printer System Administrator Guide...
SMart eSolutions is not available in all countries. Refer to your Xerox Representative for further information. Before you begin: • Create an account on Xerox.com to receive your meter read information. To create a new account see www.xerox.com/meterreads. • Ensure SNMP and TCP/IP are enabled.
Xerox. Click Apply to accept the current settings or Undo to retain the previous settings. To verify communication with the Xerox server, click Test Communication Now. Under Communication Setup, a status message displays indicating if your printer is able to communicate with Xerox.
The Billing Information page displays the count of pages printed or generated in black and white or color for billing purposes. In CentreWare IS, click Status > Billing Information. The list of pages printed or generated by printer displays. Click Refresh to update the page. WorkCentre 6400 Multifunction Printer System Administrator Guide...
The default name for the file is Cloning.dlm. If you rename the file, use .dlm as the file extension. Click Save. Administrator Tools • Security • SMart eSolutions • System Disk • Power Saver • Print Settings • Device Upgrade • Workflow Scanning • Templates • Web Services WorkCentre 6400 Multifunction Printer System Administrator Guide Accessing...
Under Install Clone File, type path and name of the clone file you want to use or click Browse to locate the file. If View Features Details is selected, the Install Clone File field will not display. Click Hide Note: Feature Details. Click Install. WorkCentre 6400 Multifunction Printer System Administrator Guide on page 17.
Browse to locate your file in .csv format. Click Import Now. LDAP on page 37. If you do not have an LDAP server, you can use Internet Fax Address faxmachine.one@corp.com faxmachine.two@corp.com faxmachine.three@corp.com WorkCentre 6400 Multifunction Printer Administrator Tools System Administrator Guide...
Fax Address Book You can save fax machine phone numbers as speed dial entries at the control panel. For details, see the User Guide at www.xerox.com/office/WC6400docs. LAN Fax Address Book The LAN Fax feature has a separate directory for storing and managing addresses. For details, see Editing the Phonebook on page 140.
The CentreWare Font Management Utility allows you to manage fonts on one or more printers on your network. Note: The Xerox CentreWare Font Management utility is available on the Xerox website at www.xerox.com/office/WC6400drivers. You use the utility to download soft fonts to your printer, such as your company’s branded fonts or unicode fonts needed to support multiple languages.
Enhanced records a detailed list of network actions that have occurred on the printer. • Notes: • You should only enable Enhanced logging when instructed to do so by a Xerox service or support technician. • Selecting Enhanced logging can cause job processing times to increase.
17. To add your own custom information: In CentreWare IS, click the Support tab. Click the Edit Settings button. Update the fields with your desired information and click Save. Administrator Tools Accessing WorkCentre 6400 Multifunction Printer System Administrator Guide...
Administrator Tools Updating the Printer Software When Xerox releases a new version of printer software or firmware, you can update your printer to incorporate the new fixes and improvements. Updating the Software Manual: Download the latest software update file in .dlm format from the Xerox support website, •...
Software Installation begins several minutes after the software file has been submitted to the printer. Once installation begins, CentreWare IS is disabled. You can monitor the installation progress from the printer control panel. Administrator Tools WorkCentre 6400 Multifunction Printer System Administrator Guide...
17. Before you begin: • Get the customer service installation file from your local Xerox representative, and copy it to your computer. Note the location of the file. • Ensure that a digital certificate is installed on the printer. For details, see Certificate on page 62.
Touch Auxiliary Device Type and select your printer type. Touch Save twice. To configure accounting, see Accounting To configure authentication, see on page 141. Local Authentication on page 55. WorkCentre 6400 Multifunction Printer Customization and Expansion Initial System Administrator Guide...
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Customization and Expansion WorkCentre 6400 Multifunction Printer System Administrator Guide...
Column 4 of the Audit Log contains a unique value that identifies the event. The following table lists the identification number and the corresponding event listed in the Audit Log: Event Identification Number WorkCentre 6400 Multifunction Printer System Administrator Guide Description...
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SA pin changed Audit log Transfer X509 certificate IPSec SNMPv3 IP Filtering Rules Network Authentication Device clock SW upgrade Cloning Secure scanning Secure Authentication Service login copy mode Smartcard access Process terminated ODIO scheduled WorkCentre 6400 Multifunction Printer System Administrator Guide...
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File Transfer Protocol (FTP), 106 folders creating for saved print jobs, 82 managing for saved jobs, 82 Font Management Utility, 163 group accounts creating for Xerox Standard Accounting, 142 help resources, 11 host groups creating, 69 editing and deleting, 70 managing, 69...
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40 configuring by service, 40 LDAP server filters configuring, 41 LDAP/LDAPS server configuring authentication for, 37 setting up, 37 Linux printing, 88 local authentication, 55 setting up, 56 local time zone WorkCentre 6400 Multifunction Printer System Administrator Guide Index...
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SMB, 132 configuring using SMTP, 133 Server Message Block (SMB), 108 Service Advertising Protocol (SAP) enabling, 47 Service Registration page, 19 services enabling in CentreWare IS, 19 personalizing for users, 55 WorkCentre 6400 Multifunction Printer System Administrator Guide Index...
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157 usage limit reports printing, 145 usage limits for users, 144 resetting, 144 user accounts creating for Xerox Standard Accounting, 143 user authentication types, 54 user authorization types, 54 User Information Database adding users to, 55 user password requirements, 55...
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WSD services configuring, 50 Xerox Root CA certificate downloading, 63 Xerox Scan Utility configuring printer for, 117 Xerox Services for UNIX systems, 88 installing, 88 launching, 89 performing installation procedure, 89 Xerox Standard Accounting (XSA), 142 creating general account for, 143...
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Index WorkCentre 6400 Multifunction Printer System Administrator Guide...