Problems Receiving Faxes - Xerox Phaser 6180MFP User Manual

Problems Receiving Faxes

Symptom
The received fax is blank.
Faxes cannot be received
automatically.
Cause
There may be a problem with the
telephone connection or with the
caller's fax machine.
The caller may have loaded the
pages backward.
The machine is set to receive
faxes manually.
The memory is full.
The telephone line is incorrectly
connected.
There may be a problem with the
caller's fax machine.
Phaser® 6180MFP Multifunction Printer
8-20
Solving Fax Problems
Solution
Check that the machine can
make clean copies. If it can, have
the caller send the fax again.
Contact the caller.
Set the machine to automatic
reception.
Load paper if it is empty, and
then print the faxes stored in the
memory.
Check the telephone line
connection. If it is disconnected,
connect it.
Make a copy to check that this
machine is operating correctly,
and then, if the copy was printed
correctly, have the recipient
check the condition of their fax
machine.