Xerox Phaser 6180MFP User Manual page 206

Symptom
Toner smears when
rubbed
Blank pages
Hair-like marks appear
in or around black
half-tone printing
Shadows appear
around areas of dense
black printing
Color around the edge
of printing is incorrect
Colored dots are
printed at regular
intervals (about 28 mm)
Reason/Action
The paper is damp.
Replace the paper. See About Paper
The paper is outside the recommended specification range.
Replace the paper with a recommend size and type, and confirm that your
print driver settings are correct. See
The print cartridges are not Xerox print cartridges.
Verify that the print cartridges (C/M/Y/K) are genuine Xerox cartridges,
and replace if necessary.
The fuser is old or damaged.
Replace the fuser.
Two or more sheets may be feeding at once.
Remove the paper stack from the tray, fan it, and reinsert it.
The print cartridges are not Xerox print cartridges.
Verify that the print cartridges (C/M/Y/K) are genuine Xerox cartridges,
and replace if necessary.
The transfer unit is old or damaged.
Replace the transfer unit.
The high-voltage supply is defective.
Go to the Xerox Support website, www.xerox.com/office/6180MFPsupport,
for assistance.
The paper was left unwrapped for a long time (especially in a dry
environment).
Replace the paper. See About Paper
The paper is outside the recommended specification range.
Replace the paper with a recommended size and type, and confirm that
your print driver settings are correct. See
The transfer unit is old or damaged.
Replace the transfer unit.
The color registration is incorrect.
Adjust the color registration. See
The print cartridge is dirty.
Clean the print cartridge.
Phaser® 6180MFP Multifunction Printer
10-22
on page 5-6.
About Paper on page 5-6.
on page 5-6.
About Paper on page 5-6.
Color Registration on page 10-25.
Print Quality