Paper Jams; Preventing Paper Jams - Xerox Phaser 6121MFP User Manual

Troubleshooting

Paper Jams

This section includes:
•

Preventing Paper Jams

• Understanding the Media Path
• Clearing Paper Jams
Preventing Paper Jams
To prevent paper and other media misfeeds and printer jams, keep in mind the following guidelines:
• Make sure that the paper used matches the printer's specifications. See
Media on page 52.
• Media should lie flat, especially on the leading edge.
• The printer is on a hard, flat, level surface.
• Store paper and other media in a dry location away from moisture and humidity.
• Always adjust the media guides in Tray 1 after inserting the media (a guide that is not properly
adjusted can cause poor print quality, media misfeeds, and printer damage).
• Load the paper faceup in the tray (many manufacturers place an arrow on the end of the wrapper
to indicate the printing side).
• Avoid using media that is folded, wrinkled, or excessively curled.
• Avoid double feeding (remove the media and fan the sheets—they may be sticking together).
• Do not load more than one type/size/weight of media in a tray at the same time.
• Do not overfill the trays.
• Do not allow the output tray to overfill (the output tray has a 100-sheet capacity; misfeeding may
occur if you allow more than 100 sheets of media to accumulate at one time).
194 Phaser 6121MFP Multifunction Printer
User Guide
on page 194
on page 195
on page 196
Supported Paper and