Service Messages - Xerox Phaser 6121MFP User Manual

Message
Video I/F Error
Incorrect password
for (xxx) Server
Invalid Toner
Change (CMYK) toner
(xxx) cover open
Close (xxx) cover
(xxx) is disabled
(xxx) is not supported
(xxx) server error

Service Messages

Message
(Error reason)
Code (xxxx)
Reason
A video interface error occurred in
the printer.
The password is incorrect, so the
indicated server could not be
accessed.
An unapproved toner cartridge is
installed.
The indicated cover/door is open.
The imaging unit is not installed.
An imaging unit incompatible with
the printer is installed.
The TCP/IP, FTP, SMTP or SMB
settings are disabled.
Clone copying cannot be performed
with the specified paper size.
The file cannot be saved on the
indicated server.
Reason
An error has been detected with the
item indicated (xxxx) in the service
message.
Action
Turn off the printer. After a few seconds,
turn on the printer.
Verify the password and then enter the
correct one.
Install a correct Xerox toner cartridge.
Close the indicated cover or door.
Install the imaging unit.
Replace the imaging unit with a correct
one.
Enable the TCP/IP, FTP, SMTP or SMB
settings in the Connection Setup menu
of the System Menu.
The maximum possible size for Clone
copying is A4.
Specify a paper size of A4 or smaller.
Check the status of the indicated server.
Action
Follow the instructions (use the Down
Arrow button to see the instructions in
the printer control panel menu). If the
problem persists, contact Technical
Support.
Phaser 6121MFP Multifunction Printer
Troubleshooting
183
User Guide