Mitel 6930 User Manual page 8

Using Intercom Functionality . . . . . . . . . . . . . . . . . . . . . . . 128
Using the Icom Key . . . . . . . . . . . . . . . . . . . . . . . . . 128
Outgoing Redial List . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 129
Accessing the Outgoing Redial List . . . . . . . . . . . . . . . . 131
Editing Entries in the Outgoing Redial List . . . . . . . . . . . . 132
Deleting All Entries in the Outgoing Redial List . . . . . . . . . 133
Deleting an Entry In the Outgoing Redial List . . . . . . . . . . 133
Copying Entries to the Local Directory . . . . . . . . . . . . . . 133
Mute . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .135
Receiving Calls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .136
Answering an Incoming Call . . . . . . . . . . . . . . . . . . . . . . . . 136
Deflecting an Incoming Call . . . . . . . . . . . . . . . . . . . . . . . . 137
Sending an Incoming Call to Voicemail . . . . . . . . . . . . . . . . . . 137
Handling Calls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .138
Placing a Call on Hold . . . . . . . . . . . . . . . . . . . . . . . . . . . . 138
When on Hold . . . . . . . . . . . . . . . . . . . . . . . . . . . 138
Automatic Hold . . . . . . . . . . . . . . . . . . . . . . . . . . . 138
Retrieving a Held Call . . . . . . . . . . . . . . . . . . . . . . . 139
Transferring Calls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 139
Blind Transfer . . . . . . . . . . . . . . . . . . . . . . . . . . . . 139
Consultative Transfer . . . . . . . . . . . . . . . . . . . . . . . 139
Direct Transfer . . . . . . . . . . . . . . . . . . . . . . . . . . . 140
Transferring an Existing Call to Another Existing Call . . . . . . 141
Transferring to a Contact in the Directory . . . . . . . . . . . . 142
Indication of Transferred Calls . . . . . . . . . . . . . . . . . . 143
Conferencing Calls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 143
Local Conferencing . . . . . . . . . . . . . . . . . . . . . . . . . 144
Ending a Conference and Transferring Remaining Parties . . . 146
Ending Calls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 147
Managing Calls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .148
Directory . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 148
General Directory Functions . . . . . . . . . . . . . . . . . . . . 149
Local Directory Features . . . . . . . . . . . . . . . . . . . . . 152
Downloading the Local Directory to Your PC . . . . . . . . . . . 158
External Directory Source Features . . . . . . . . . . . . . . . . 159
Received Callers List . . . . . . . . . . . . . . . . . . . . . . . . . . . . 160
Accessing and Using the Received Callers List . . . . . . . . . . 162
Editing Entries in the Received Callers List . . . . . . . . . . . 162
Deleting Entries from the Received Callers List . . . . . . . . . 163
Copying Entries to the Local Directory . . . . . . . . . . . . . . 164