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IN CASE OF EMERGENCY
SOS Call System Limitations
Vehicles sold in Mexico DO NOT have SOS Call system
capabilities.
SOS or other emergency line operators in Mexico may
not answer or respond to SOS system calls.
If the SOS Call system detects a malfunction, any of the
following may occur at the time the malfunction is
detected, and at the beginning of each ignition cycle:
•
The light located within the ASSIST and SOS buttons
will continuously illuminate red.
•
The Device Screen will display the following mes-
sage "Vehicle device requires service. Please con-
tact an authorized dealer."
•
An In-Vehicle Audio message will state "Vehicle
device requires service. Please contact an autho-
rized dealer."
WARNING!
•
Ignoring the Rearview Mirror light could mean you
will not have SOS Call services. If the Rearview
Mirror light is illuminated, have an authorized
dealer service the SOS Call system immediately.
•
The Occupant Restraint Control module turns on
the air bag Warning Light on the instrument panel
if a malfunction in any part of the system is
detected. If the Air Bag Warning Light is illumi-
nated, have an authorized dealer service the Occu-
pant Restraint Control system immediately.
Even if the SOS Call system is fully functional, factors
beyond FCA US LLC's control may prevent or stop the
SOS Call system operation. These include, but are not
limited to, the following factors:
•
The ignition is in the OFF position
•
The vehicle's electrical systems are not intact
•
The SOS Call system software and/or hardware are
damaged during a crash
•
The vehicle battery loses power or becomes discon-
nected during a vehicle crash
•
LTE (voice/data) or 4G (data) network and/or Global
Positioning Satellite signals are unavailable or
obstructed
•
Equipment malfunction at the SOS operator facility
•
Operator error by the SOS operator
•
LTE (voice/data) or 4G (data) network congestion
•
Weather
•
Buildings, structures, geographic terrain, or tunnels
WARNING!
ALWAYS obey traffic laws and pay attention to the
road. ALWAYS drive safely with your hands on the
steering wheel. You have full responsibility and
assume all risks related to the use of the features
and applications in this vehicle. Only use the features
and applications when it is safe to do so. Failure to do
so may result in an accident involving serious injury
or death.
CAUTION!
To avoid damage to the mirror during cleaning, never
spray any cleaning solution directly onto the mirror.
Apply the solution onto a clean cloth and wipe the
mirror clean.
NOTE:
•
Your vehicle may be transmitting data as authorized
by the subscriber.
•
Never place anything on or near the vehicle's LTE
(voice/data) or 4G (data) and GPS antennas. You
could prevent LTE (voice/data) or 4G (data) and GPS
signal reception, which can prevent your vehicle
from placing an emergency call. An operable LTE
(voice/data) or 4G (data) network connection and a
GPS signal is required for the SOS Call system to
function properly.
NOTE:
Changes or modifications not expressly approved by the
party responsible for compliance could void the user's
authority to operate the equipment.
Automatic SOS — If Equipped
Automatic SOS is a hands-free safety service that can
immediately connect you with help in the event that
your vehicle's airbags deploy. Please refer to your pro-
vided radio supplement for complete information.
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